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Bought a truck to pull our camper with. After purchasing... - weatherington
Bought a truck to pull our camper with. After purchasing the truck we went to get trailer brakes put on the truck at our camper dealer. They ordered a part that was supposed to work. After calling the dealer up the road we found out that 2013 dodges have to have a different brake box then the previous years. So no brakes were put on that day. Went back to the dealer and was told that they could order the part for us at a cost of 248.00. Labor would be another 100.00.
Spoke to the sales manager to see if we could work something out on the price. NO was our answer. Spoke to the general manager was told that they did nothing wrong and they would not help us with the price of the part or labor. I told the manager that we had told the sales person why we were purchasing this truck was to pull our camper. He said again they did not do anything wrong and we should of asked more questions.
So please be aware of this if you are planning on purchasing a 2013 dodge. And DO NOT GO TO MORLAN CHRYSLER in Cape Girardeau MO.
Auto Body Experience - 2014TC
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.
very pleased - Chrysler300
Bought a 2014 Chrysler 300 from this dealership recently. very good car, and the staff was very helpful and friendly. I would recommend this dealer to others!
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