Wow what a great truck buying experience. - Robertc
Scoot Scott cooper/scoop is a very professional salesman that goes the extra mile or even miles to help his customer. I have purchased 3 automobiles from Scott and the buying experiances were painlessso look scoop up if youre looking to purchase a new or used automobile.
Top Reviewed Specialists At This Dealership
Awesome customer service. - Marissam162
This dealership worked with us to get us the best deal. They were fair and not pushy. They were very accommodating and answered all of our questions and concerns. They have us honest feedback.
Exceptional customer service! - Christine Byassee
My service adviser Aaron was very informative and attentive, from checking in to pick up! The snacks while waiting for the shuttle provided were a nice touch!!!
Great People, Great Vehicles - Groovy1
I purchased a Jeep Cherokee 4X4 for Lees Summit CDJR. They made the process easy and understandable. This was best car buying experience I have had in my 44 years.
Straight shooters - Bluesman5668
I seriously couldn't ask for a better experience in buying a vehicle. Everyone from my salesperson to the manager to the finance guy listened to what i wanted and didn't try to push me toward something i didn't want. I felt like they were honest from start to finish.
New Sales & Leasing Agent
Team Leader- Elite Certified Sales & MVP
Truck purchase. - Dennis
My Wife and I went to buy a truck. Billy Shaw gave us a good deal on our trade in and truck purchase. We were out the door in about one hour. It was a very good experience.
New Durango - hu4joy
Thanks for the tutorial on our new Durango. Technology can be intimidating to older people, but Alex explained it very well. I will call if there is anything I don't understand when I try it on my own.
New and Pre-Owned Sales
Great dealer - danpoucher62
Easy to deal with, top notch sales and finance staff. I would recommend this dealer to a friend, the sales staff went out if there way to make a deal.
Good Experience. - Scott
Walt & The Service Department at Auto Plaza Chrysler Dodge Jeep Ram Farmington took great care of me. I would recommend this dealership to others. Sales and Service were great!
Wonderful Experience - Semarjen
I was looking for a specific Jeep Compass, certain features and graphics package, and Auto Plaza in DeSoto was the ONLY dealership in a 60 mile radius that had exactly what I was looking for. Started with texting Brandon about the vehicle, he was quick to respond and provided immediate pricing with our Chrysler employee discount. Upon arrival to test drive the Jeep, Brandon was with another customer and introduced us to Blake. Blake was great! Very knowledgeable about the Jeep and all it's features. Although we didn't buy that same day, I was in contact with Blake while trying to secure financing elsewhere. He was always responsive and answered all my questions....and there were a LOT of questions! Once my financing was secured, we met Blake and he went over all the little details this vehicle had; helped set up my phone and Sirius XM radio. Would definitely buy from Auto Plaza DeSoto again, and especially from Blake!
Great experience - Jeep guy Perry
Tex is a good guy to deal with up front and hassle free best car buying experience I have ever had, I highly recommend Tex and Napleton
Commercial Sales Consultant
Close but reviews hurt - Truck, no dog or shotgun yet
Great salesperson. She followed up and sold her truck's virtues. Enjoyed talking with owner. They located a truck that I really needed to test. Deals were great, very tempting but in the end, reviews on another truck won out. Great staff that I met. No negatives.
Used Jeep purchase - Shandra Sayre
We were in the market for a jeep. Had an amazing experience with John Link. Very easy to work with and took great care of us.
Best customer service - John Pryor
Wouldn't want to work with anyone other than Laukemper CJDR. Drove all the way from Dallas and the staff made it worth the trip. Bought two cars.
Schicker Automotive - Cat
Great place to do business. They made it easy and stress free!
We got a great deal on our Jeep Grand Cherokee. We wouldn't go anywhere else!
Staff was great! - AmandaH
Mark was very helpful as a salesman! Would recommend him over and over again! The whole process was over all pretty easy. All the staff were helpful and kind. We knew what we wanted when we walked in the door and how much we wanted to spend and they made it happen! Colin was very helpful filling out the paper work and knowledgeable!
Awesome - Donna
Customer service was fantastic! No pushing me into something I didn’t want! They went into great detail getting everything set up for me on my new car.
Auto Body Experience - 2014TC
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.
Great Service - Adamj3233
Couldn’t have been easier to work with. Everyone was very polite and professional. I will always go to all star for all of my auto needs.
Thank You Car City - Jason Crist
I have always heard good things about Car City and now we are so thankful for you guys. My daughter was the winner of the beautiful Dodge Avenger that was given away for the I'm a Safe Driver program. This was the most amazing thing that has ever happened for us. You guys just made yesterday the best day of her life.
Pittsburgh to St. louis - JESS
Frustrated with local dealerships. I found a truck through the dealer locator. A late night email followed by an early morning response. Communication was quick and informative. Our sales representative Jess was spot-on. Completely understanding of what I expected. Questions answered in detail. No hidden surprises. Jess went above and beyond to make this happen. I am very grateful for everyone involved with making a great experience. Thank you all.
Willing to go the extra mile - Jdent1987
Cortez Thompson is the man to visit. Keeps in close contact and takes it upon himself to go the extra mile. Just talking to him for a little bit and I could tell customer service was very important to him. When there were a few bumps in the road he called me for two days trying to make the deal work.
Vehicle Purchase - Jackie B
I purchased a new to me 2016 Mazda CX 5 Touring. So glad I found South County Dodge! You people ROCK! I will be back!!
A Service department that cares - xmas2000
The service department is the best! They went the extra mile to get my Jeep repaired in a timely fashion. Kind and caring and kept me updated to what was going on at all times, even if it was not so good. Keeping me in the loop, so to speak, means the world to me and not just waiting not knowing about the progress of the repairs. My kudos also go the manager that has assembled such a caring and knowledgeable team in the service department.
Purchase of new truck - Elc
Kevin the sales representative was very knowledgeable and helpful. He was not high pressure; spent a lot of time with us as we changed the trucks we were looking at several times. I would recommend him to anyone looking for a new or used vehicle.
Great experience with LHD - MikeMc125
Jan Hicks nailed this one for us. Listened to our questions and concerns about our vehicle search. He showed us options that met what we were looking for. Test drove the vehicle we liked and bought it. Time from driving into the lot until we left with our vehicle was less than 3 hrs (including all the paperwork)! This is the 5th vehicle we have purchased from Jan Hicks and the 7th vehicle we ha e purchased from Larry Hillis Dodge. The absolute BEST!
Great communication - Mosterthun
Rana displayed a great level of communication and compassion during the entire process. From dropping my truck off to paying for the expense, she was great to work with during a stressful time.
Bought a Ram 1500 Big Horn pickup - Theresa A Matney
They were nice, the price was good and they even split the difference with us on running boards and installed them quickly. After the horrrible experience we had at Corwin this place was GREAT!
Very friendly - Guthrie2009
Marco was our salesman. He was very helpful, informative and friendly making us feel comfortable He made us a nice deal. I would highly recommend him! Thanks Marco.
Lied about diagnostic ran. - Debbie
When we took our truck in to have diagnostic ran to get the transmission and rear end repaired they only pulled 1 spark plug. There were no miles driven to hear the rumble in rear end and to feel the transmission slipping. We purchased an extended warranty to cover the cost but apparently this makes no difference. We purchased the truck from Ron Elby in Macomb along with the warranty. I was finally told from poage that Ron elby said he would fix the truck if we would bring it to him. Problem is we don't have the time to take it to Macomb and we were told that poages take the warranty. Not happy paying another $135 for diagnostic when nothing was done but pull a spark plug. That is a 15 minute job. I get you have to charge for 1 hour but 1.5 hours? Come on you wanted a cut rate when we spent hours detailng your car's.
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