Great service but don’t use online - DantesRedState
I made my appointment online about 2 weeks before going in. I arrived a bit early and sadly there was no appointment because although they have the appointment generator on their website it doesn’t work. Luckily they were great about it and got me in for my oil change. The service dept was great but they need to fix the website.
Top Reviewed Specialists At This Dealership
Excellent service and friendly - Cwest17
Matt was very helpful with purchasing my Jeep, he explained everything very well and wasn’t in a rush. I would be happy to continue buying from this dealer.
Great service - Britneyw2
Everyone did a great job to find what I was looking for and work out things just the way i needed! They went above and beyond.
Truck purchase. - Dennis
My Wife and I went to buy a truck. Billy Shaw gave us a good deal on our trade in and truck purchase. We were out the door in about one hour. It was a very good experience.
We Bought a Grand Cherokee - GrantNLynn2018
Our experience was excellent. Jessica and everyone was helpful and easy to work with. We love our new Grand Cherokee! You should buy one too!
Used Car Sales Manager
Mike Jacoby and Corey Bunger are awesome! - Mjacoby71
Mike Jacoby, Derek Hil and Corey Bunger were the best, got me the wrangler I wanted at the payment that was perfect! I love this dealership, my wife and I have both bought from here and will continue to!
Overall great experience - Mopar392
The salesman Cory was friendly and very knowledgeable. Their pricing was very good and just an overall good car buying experience. I would recommend them highly to anyone looking for a new car.
Excellent experience!!! - Bluesfan1967
My salesman's name there is Brandon Ziegler I must say it was a once-in-a-lifetime experience. He tailored my purchase around what my immediate need and want was that day. I could not have asked for a better overall experience at a dealership. I would highly recommend this dealership and Brandon to all my friends and family!
Good experience. - Curb765
Very easy process to purchase a vehicle. We reached a good price and the financing was available through my credit union which Auto Plaza handled.
Excellent Service - julie.ryerson
Our service was excellent! I will continue to have our vehicle serviced through Dodge, Joe Machens. From purchase to each set of the people are helpful and friendly.
Close but reviews hurt - Truck, no dog or shotgun yet
Great salesperson. She followed up and sold her truck's virtues. Enjoyed talking with owner. They located a truck that I really needed to test. Deals were great, very tempting but in the end, reviews on another truck won out. Great staff that I met. No negatives.
Used Jeep purchase - Shandra Sayre
We were in the market for a jeep. Had an amazing experience with John Link. Very easy to work with and took great care of us.
Best customer service - John Pryor
Wouldn't want to work with anyone other than Laukemper CJDR. Drove all the way from Dallas and the staff made it worth the trip. Bought two cars.
Schicker Automotive - Cat
Great place to do business. They made it easy and stress free!
We got a great deal on our Jeep Grand Cherokee. We wouldn't go anywhere else!
I have had a very pleasant experience - Heather Allsman
I have had a very pleasant experience with the whole staff at Bayird Dodge. I even got to meet Keith Bayird. This is my 6th new vehicle and hand down this has been the greatest experience. My salesman was so amazing..... just not enough word to say how much fun i have had with Jonathan Durney. TY.
Gtreat - Brenda1999
They made it so easy to buy and there was no pushing u into a vehicle u didnt want I would recommend them to anyone
Auto Body Experience - 2014TC
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.
A Service department that cares - xmas2000
The service department is the best! They went the extra mile to get my Jeep repaired in a timely fashion. Kind and caring and kept me updated to what was going on at all times, even if it was not so good. Keeping me in the loop, so to speak, means the world to me and not just waiting not knowing about the progress of the repairs. My kudos also go the manager that has assembled such a caring and knowledgeable team in the service department.
Friendly and professional - ffssr
Friendly and professional service. However tire light still remained on which is reason van was in for service, Will have to return van for service.
Thank You Car City - Jason Crist
I have always heard good things about Car City and now we are so thankful for you guys. My daughter was the winner of the beautiful Dodge Avenger that was given away for the I'm a Safe Driver program. This was the most amazing thing that has ever happened for us. You guys just made yesterday the best day of her life.
Great Pep[;e, great experience - rtotheizzo
Rich Chizmar is great to work with. He listened to my needs and helped make the purchase happen. Everyone at the dealership was very polite, no one was ever "pushing" me to make a purchase. We had a great experience and will continue to use Lou Fusz Chrysler Jeep Dodge Ram in the future.
AWESOME!!!! - MZ VKP
I was taking my car in for a repair, and was approached by Dave, who the absolute best!!!! The damages to my car was a bit much more than I expected. I then walked onto the showroom floor, where I was approached by salesman Mr. Mark Ware. His attentiveness to my needs, just by observing me, was totally awesome, and left me speechless!! I was looking at a jeep, which he then advised me about the rebates on the 300's. He allowed me to test drive the car and i fell in love with it. I just did not want to wait the long time that it normally takes to purchase a vehicle, and was quite hesitant. However, Mark and Daniel moved in such a timely manner, that before I knew it, I was approved for the car, and was on my way home!!! THIS IS BY FAR, THE BEST EXPERIENCE THAT I HAVE EVER HAD WHEN PURCHASING A NEW VEHICLE!!! Mark Ware is the absolute best!!! I would recommend him to everyone!!!!
I would not recommend this dealership to ANYONE - tritter
I would not recommend this dealership to ANYONE... This will be long but worth your time. First I would like to say the only good thing about this place was the sales man I was dealing with Dre, unfortunately we all know their bosses control everything. The first time I went in there the GM was chatting with me ( I did not know it was the GM until leaving) they matched a deal on a new JL rubicon for me and all was good, I was to bring my trade back in and the GM told me when leaving if they can't get the number I want tell them to come see him. Not only were they nowhere near the number but THOUSANDS BELOW KBB CASH INSTANT OFFER... (My car looks brand new still under factory warranty and other dealer had no prob offering me the KBB cash offer.)
My salesmen was nice, he was kinda confused at it. I ask him to get the GM per the GM's words, BUT I believe the appraiser was telling he not to. So I was leaving. When just inside of the double doors waiting for my keys, a man (employee there) was approaching from my left in passing says to me.... "I can tell you think you're the center of attention..." at first I didn't realize he was talking to me because I had NEVER seen him I look behind me to my left then to my right and I was the only one there... My salesman was coming with my keys and seen my face and ask whats wrong??? I replied "that mans an xxxxxxx.... he then sticks his head back in the doors chuckles and says "you misunderstood me, you're standing in the middle of the room"... I replied I'm standing just inside the door waiting for my keys, how is this the middle of the room??
The GM ended up calling and offing the true trade in for my car. I contemplated still giving the salesman my business, but thankfully I had already been in contact with Dennis Nevills with Dave Sinclair Jeep!
I ended up going to Dave Sinclair Jeep, I can not say enough amazing things about them, and I will post one for them!! Better experience and better deal all around!!! Please DONT buy from SOCO Jeep with out calling Dave Sinclair!!!
Great service. - Grandpaof4
The repairs were performed in a timely manner and couldn't be happier with the outcome. The prices were very fair for a repair shop that specializes in Dodge products.
Wes Kuhns and Trilakes Ford are great! - Jeepusman
Shortest amount of time spent purchasing a new car. Great deal, no pressure sales. Go see Wes Kuhns for a great deal on your next ride!
Larry Hillis Dodge - JLC
We had a very good experience at Larry Hillis Dodge with Jan Hicks. He did a very good job taking care of our used truck needs. We was very patient, knowledable and worked very hard to please us. We ended up with a 2017 Ram 1500 Laramie. Very pleased.
They worked to find the righ deal for my family - LoveJeep
Selection of Wranglers was huge and you could actually pick the color and type. Deal was fair and Tex did a great job working with us
Bought a Ram 1500 Big Horn pickup - Theresa A Matney
They were nice, the price was good and they even split the difference with us on running boards and installed them quickly. After the horrrible experience we had at Corwin this place was GREAT!
Worst experience i ever had. - tbucket
The salesman was good. The general manager was the worst. We have bought many cars from them and so did my family always had a good experience. The general manager lost his mind. He gave us a payment that was great. I was trading in my jeep and they called for payoff and wrote it down. Then we sat there all day long. Then the finance guy got the papers and was getting them ready for us to sign. We saw the general manager go into finance and the finance guy walked out the other door and wouldn't look at us. The general manager called us in there and told us he was wrong in his figures and the payment was $150.00 more a month. I will never buy or tell my friends and family to buy there. They said they would fix it and so did the owner but never got a call. The salesman and the finance guy were good. I think the other guy was the general manager and the owner.
Lied about diagnostic ran. - Debbie
When we took our truck in to have diagnostic ran to get the transmission and rear end repaired they only pulled 1 spark plug. There were no miles driven to hear the rumble in rear end and to feel the transmission slipping. We purchased an extended warranty to cover the cost but apparently this makes no difference. We purchased the truck from Ron Elby in Macomb along with the warranty. I was finally told from poage that Ron elby said he would fix the truck if we would bring it to him. Problem is we don't have the time to take it to Macomb and we were told that poages take the warranty. Not happy paying another $135 for diagnostic when nothing was done but pull a spark plug. That is a 15 minute job. I get you have to charge for 1 hour but 1.5 hours? Come on you wanted a cut rate when we spent hours detailng your car's.
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