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They did a wonderful job in just a few minutes I didn’t... - Glenna
They did a wonderful job in just a few minutes I didn’t take very long at all and then my piece was in a couple days so when I have a recall it’s great to go to Chuck Anderson thank you
Top Reviewed Specialists At This Dealership
Outstanding service! Mr. Randy Graham is top notch and... - Roger Barbee
Outstanding service! Mr. Randy Graham is top notch and will be by your side from the start. From financing to driving your new vehicle of the lot.
Originally had not so good service from service... - watkins_269
Originally had not so good service from service department. Current update; spoke with Brad Anderson SM and he to wrong the fight. He was professional and wanted to earn my business. He did.
Mr. Key was extremely friendly and low pressure. Blake... - jterrell
Mr. Key was extremely friendly and low pressure. Blake was a pleasure to work with. I had never purchased a vehicle via the internet before. I will use it again and look for Laura Ford.
The BEST Dealership Around - PaulaP
The Service Dept at Bud Shell always makes me feel like I'm their only customer. I get my Fusion serviced here & they really take care of my car. Every time I'm there, they wash my car. That really means a lot to me.
Great Experience - Brian_T
Awesome car buying experience! Purchased a 2013 Ford Escape with only 21000 miles and couldn't be happier. My sales person, Mark, was very helpful and absolutely no pressure or hassles. I've bought alot cars in my life and have gotta say this was by FAR my most enjoyable time. I would highly recommend Campbell Ford to anyone who just wants a great deal on the first go around, and no games or haggling. Very good people!
Great guys and easy to deal with - Girl who knows what she wants!
This was no pressure experience. I knew what I wanted, asked them the history on it and they told me everything I needed to know and when down to purcahse the car with not one issue. Couldn't have been easier!
I went to Gregg Smith Ford for an "Invitation... - jwil40
I went to Gregg Smith Ford for an "Invitation Only" sale on used cars and trucks. I decided that I would like to purchase a new F-150 2006 model truck based on the current rebate in order to help pay off a 2001 Explorer in which I was upside down on. I received pre-approval on my financing and was convinced by my salesman "Jason" that the only Ford truck I could get into was a "XLT" Supercab so I pursued the purchase until closing time at which time I was handed the keys and told to drive the vehicle home with me and fax them financial verification the next day in order to complete the sale. I sent the papers at 0800 the following morning.
Around 0900 my phone rang and the salesman informed me that I needed to return the truck immediately because Gregg Smith was angry that a new truck went out overnight and according to the salesman, the GM was "chewed out" for violating Gregg Smith's policies on new truck's not being allowed to go home with the customer until after all contracts were signed and the deal was complete. I told the salesman that I was at home alone with 3 small children and that I couldnt possibly return the truck until the following morning or later on that afternoon. I was put on the phone with the GM who couldnt care less what I had to say as his primary concern was the immediate return of the truck and the pain from his early morning ass chewing ceremony. I informed the GM that if I returned the truck to Gregg Smiths Ford, I would have no reason to return to complete the purchase as I live only 5 minutes from Warrensburg Ford and 40 minutes from Gregg Smith. I was basically informed to return the truck ASAP and if I didnt return, so what. I complied immediately. I went in to speak with the General Manager who listened to me for 3 minutes before deciding to tell me as he was standing up from behind his desk that he would not show me any of the numbers associated with our deal ( I told him that I didnt even know how much I was paying for the new truck yet or how much they were paying for my trade in) and that he needed to go test drive a potential trade in so he could make some money!!! He walked out on me leaving me sitting in his office wondering just what the heck happened.
On Monday morning (2 days later) I drove to Warrensburg Ford and told them the story. I was told to find a truck and take it for a drive for as long as I wanted to provided I left my trade in and copy of DL with the dealership. I selected a 2006 Ford F-150 "KING RANCH", loaded with every option avaliable. The General Manager personally ensured that my visit was pleasant and that any problems were handled by him. Within a couple of hours I was waiting for my new King Ranch to be driven over from the reconditioning / cleaning bays and by 4PM I was on the road home. Warrensburg Ford not only got me into a King Ranch for 75.00 more a month than Gregg Smith Ford but they received my highest ratings in all areas of the sale through delivery. I received a better interest rate on my loan, they showed me the dealer invoice and they doubled the dollar amount for my trade in over Gregg Smiths embarrassing offer which they refused to budge on by as little as 1 cent in order to make a sale.
To top it all off, I watched 100 plus customers during my 10 hours of sitting around the showroom receive their free advertised 5 piece luggage set and scratch off tickets just for stopping by. Most of them didnt even have an interest in buying. After all was said and done, I wasnt even offered my free gifts.
If you are looking to buy a new Ford, I suggest staying far away from Clinton, MO and Gregg Smiths Ford. My one experience was bad enough to keep me away forever and to recommend Warrensburg Ford for a fair, low pressure, upfront deal.
Best customer service I have ever experienced in service... - edgar-allen-poe
Best customer service I have ever experienced in service dept this morning for my 2014 Ford Escape. Young man went above and beyond. I will go back there.
Mark was So easy to work with. No pressure. Answered all... - jonib111
Mark was So easy to work with. No pressure. Answered all our questions. We test drove a few different cars over 2 days.
I called mark with several questions; he took the call each time; and answered every question.
I like that he has been a long term employee and I will definately buy my next car at North Country. I worked with Pam in the finance portion; explained everything and did not care that it was last closing time. Great experience.
Excellent and professional service. Would definitely... - Tessa Shields
Excellent and professional service. Would definitely recommend to anyone looking to purchase a car. They made it a very simple process and described every step throughout it.
Chuck Anderson Ford