142 Missouri Ford Service Centers

I PURCHASE A FORD 2022 I HAVE IT 5 MONTHS AND MY SCEEN - purecateringstl

I PURCHASE A FORD 2022 I HAVE IT 5 MONTHS AND MY SCEEN STOP WORKING I CALL THE DEALER. BRING IT OVER WE CAR FOR YO. 15 MINUTES I, ARRIVE NOW IT PROBLEM NO LOANER CAR. FORD DONT GIVE OUT LOANER WHY TELL ME YO HAVE 1 FOR ME. BROADWAY FORD PICK AND CHOOSE WHO GET A LOANER. AS A BLACK BUSINESS OWNER I FELT SOME TYPE OF WAY. BLACK CANT RECEIVED LOADER WHILE THE STAFF DRIVE THEM. AFTER SPENDING YOUR MONEY WITH TREAT LIKE THAT. BLACK STILL FRIGHT TO LIVE

The BEST Dealership Around - PaulaP

The Service Dept at Bud Shell always makes me feel like I'm their only customer. I get my Fusion serviced here & they really take care of my car. Every time I'm there, they wash my car. That really means a lot to me.

Outstanding Service!! - Mark1975

My wife and I were traveling to the lake Friday afternoon while pulling a trailer and my truck started to overheat. I called Larry at Central Missouri Tire to see if there was anyway they could look at it. He said to bring it in and they'd see what they could do to help. He knew that we were 2 hours away from our home... Wow! We experienced exceptional service! Not only did they look at my truck immediately- they searched for the new water pump, found it and installed it as soon as possible. He and his guys even stayed late on a Friday night just so that we could get back on the road. Larry even took it a step farther by loaning us his own personal car to grab a quick bite to eat while we were waiting. I have to say that Larry and his guys made a bad situation so much better with the kindness he showed my wife and I. Thank you so much Larry and Staff for the exceptional service!! Highly recommend them!!

Very professional and courteous and easy to get - charlesvanliere

Very professional and courteous and easy to get appointment . I have purchased several cars from them.

I've dealt with Jayden A. - Hudsondebose7797

I've dealt with Jayden A. a few times now and he had been beyond helpful, considerate, and knowledgeable. 10/10

Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach

Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.

The Body Shop personnel were very helpful. The service... - ABo

The Body Shop personnel were very helpful. The service technician that adjusted my sliding door and the back door did a good job. I no longer get an "open door" alert. The doors close easier also. Thank you

My wife and I had broken down not to far from the Elmer... - RyanWallace

My wife and I had broken down not to far from the Elmer Hare Ford, we were on our way back home to Texas, and needed to get back asap! We got our truck towed to Elmer, and they were very fast in helping us! After finding the problem within 10 minutes, and discovering it would be two days until they could the part in. The Parts and Service Dept. went out of there way to help us and had us back on the road a hour later! We were VERY pleased with this place! Being from Texas we will probably never be here again, but we for sure recommend these guys!

The last dealership in the area I’d go to. - Another Disappointed customer

The last dealership in the area I’d go to. Limited scope of knowledge in mechanics as well their 3 service writer. Presently, took inoperative vehicle to ford groves for service appointment and ticket opened. was told two weeks into waiting by will be another 2 weeks before they can finish diagnose (maybe). Service manager beyond rude and basically told me that he doesn’t have to fix my vehicle, ford groves doesn’t have to fix my vehicle and suggested that I go to another dealership because they have a backlog of service work of 60 days on major and technical repairs. Called another dealership 30 miles away made an appointment . This is just One example of issues I’ve had with ford groves. Every time i go in for work there is problems. Other people in my family also have experienced issuues with ford groves as well. poor service, service writers trying to wring every nickel out of your pocket for unnecessary repairs and not fixing issues are common at ford groves.

Good service - 07 f250 Harley

I have purchased 2 trucks from Shane at fletcher ford and have great results. He is helpful and will do what he can to get you what you want. This trip he helped me with parts. Shane is a nice guy and a good salesman.

Service was prompt , & folks very interested in getting - jwiss46

Service was prompt , & folks very interested in getting my car up to top shape. One issue was resolved very courteously to satisfaction. Will definitely be back!

Great Customer Service - Lindsie V.

I have been to a couple different Ford Dealerships around the KC metro area. Matt Ford is hands down the best one I've dealt with. Chris in the service department is GREAT!!! Will make Matt Ford my preferred Ford dealer from now on!

Customer seevice - msgret03

It is always easy to get a appointment and when you get there they get your vehicle right in. They explain everything and go out of there way to do what is right.