Purchase of Vehicle - Sparky52
We truly enjoyed the experience with Bob and the purchase of our 2017 Ford Explorer. I contacted the dealer by email and then received an answer back to the questions I had asked. Bob and I spoke numerous times and then he delivered the vehicle to our house. After arriving, he wen through all of the questions we had, as well as showing us how to change features and make the various settings.
Thanks to American Ford and we want to wish a Merry Christmas and Happy New Year to all the staff that helped us make the purchase.
Bad service - Bogie1
Over 48 hrs and still waiting for someone in service to call me back! Have tried several times to reach someone in service, no luck yet!
Dangerous!! Take your car somewhere else! - Toyota Owner
I had my Toyota Sequoia into Helena Motors to have a safety inspection done and the tires rotated. Three days later our front tire fell off the car at 75mph on the freeway. Scott, the service manager dodged phone calls for weeks. Jim the owner backs Scott. We have a report that our entire front suspension and tires passed inspection by their 'certified mechanics.' We are currently speaking with a lawyer on this issue. Very dangerous. Take your car anywhere else for your safety!!