Come to Infiniti and be treated like family! - Schall
The people who represent Infiniti of Omaha leave the customer with a positive feeling about leasing a new car. I felt like I was working with an entire team of people who wanted to get me in the right car. Rian White, Andrew Wilson, Jake Wise, Maria Davison, and Eric Carlson all took a part in making this a great experience! A special thanks to all of you for going above and beyond in your jobs! I love my new Infiniti Q50!
Instead of having the "Luxury Car Dealer" experience I... - G Owner
Instead of having the "Luxury Car Dealer" experience I was hoping for I got the play the waiting game with my salesman routine like I was some schmuck off the street. I have purchased 6 cars in the last 10 years (we put a lot of miles on them...) and the service I received from a Chrysler dealer and small town car dealer in the past put this Infiniti dealer to shame.
Infiniti needs to step up and make sure that their dealerships are setting the same high levels of customer satisfaction that their cars do. This is my first Infiniti vehicle and I will definitely purchase another. However my loyalty lays with Infiniti not the dealer due to a lame and underwhelming experience. The sales manager, Cameron, is the only reason I did not drive to the Des Moines Infiniti dealer to purchase a car. I only hope their service center can restore my faith in them over time.