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Travis and staff was very helpful and professional in... - Rusty
Travis and staff was very helpful and professional in diagnosing and solving problem with 2018 Dodge 3500.
I hate shopping at dealerships that are all about... - Nathan
I hate shopping at dealerships that are all about numbers, and are pushy, you either like the car or you don’t, that’s my logic. I was please to had had Vanessa as my sales person, not pushy, showed me the features of the car, this being my first Alfa I had a lot of questions, and was impressed at how knowledgeable and kind she was when answering my questions. Coming from a Tesla (which I am still keeping) to an Alfa is quite a day and night experience, the Alfa is a joy to drive, I wish they made a electric version, but is definitely worth every penny, the Tesla is a daily drive because is electric, but I have a feeling I will end up using the Alfa more. I had a wonderful experience at the dealership, so it made my purchase that much better, and didn’t leave me with an after taste of regret I get when I go to another dealership.
Living the dream - Cwest1957
Purchased a new 2017 124 Fiat Spyder "WOW!" This is the place to go. Would not recommend any other dealership. You are treated like family. They care about you as a person. I love them all.
2 purchases at once - airics
First, let me say that my recommendation of this dealership is only to deal with Alonzo and not Chris.
I had a 2014 Fiat 500L that I purchased from Findlay brand new. Unfortunately, at 11,000 miles the transmission went out. I took it to Towbin for service since they are closer to me. 24 days in service and a new transmission. I had the thought of trading it in on a new 500L with the different transmission. I owned 3 fiats at the time, 2 500s and the 500L.
After looking at the 500l vs the 500x, i decided on the L since it is definitely more bang for the buck. I admit that I got a very good trade in value on my 2014 500L considering noone wants these vehicles. Alonzo was very good and seemed straight forward which I appreciated. Chris was actually my sales person and a huge disappointment. My 2014 500L had the navagation system, backup cameras, fully loaded. You could talk to the system. The 2015 did not have the nav or backup camera, which i could live without. However it was vital to have all the other features to me.. text messaging, streaming, song identification, etc which this vehicle does not have. Chris informed me that i must have the wrong type of phone. I did not change anything.
After a call to Fiat I learned the truth. Chris' response was "my 500x has all those features...".. Incidentally Chris does not return calls or texts. I even texted him the screen to show that there is no identification of music.. very disappointed...
At the same time, on the same day i bought the 500L, i also traded in my 500 on a 2014 Kia Soul from the VW dealership. They brought it over and Fiat sold it to me.. that vehicle is phenomenal. It is 100x better than the 500L.
So today, i texted Alonso to tell him that i was not exactly happy and i was going to do some reviews. He sounded like he was going to help. He said that he would talk to Chris. I told him my story on how I love the soul and i am going to get rid of the 500L. He texted me back saying "let me know if i can help"..... crickets... crickets... They have 2 Kia Souls on their lot. I've had the 2015 500l and the Soul for about 2 months... i've put 3500 miles on the Soul and 250 on the 500L Tell me which one i like better now....