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Found just the right truck - KevinJ
The wife and I were looking for a truck to pull a fifth wheel. I knew I wanted a RAM as I have had one in the past. This time I was going to get the 4x4. We found the perfect used vehicle. It already had the mounts for the fifth wheel hitch. It was a top of the line 2013 model that had all the amenities, and had all the towing electronics built in.
Two weeks after we bought it, the perform service light came on. It also had a small leak in one of the radiator hoses. I spoke with my sales guy and he told me to bring it in. They corrected the problem at no cost to me, even though the truck was bought as-is.
I am extremely satisfied with their customer service.
Horrible customer service. They told me my car was ready.... - Niko702
Horrible customer service. They told me my car was ready. I get there and still had to wait 15 minutes. Get my car back unwashed. The service and sales manager thought everything was a joke.
Living the dream - Cwest1957
Purchased a new 2017 124 Fiat Spyder "WOW!" This is the place to go. Would not recommend any other dealership. You are treated like family. They care about you as a person. I love them all.
2 purchases at once - airics
First, let me say that my recommendation of this dealership is only to deal with Alonzo and not Chris.
I had a 2014 Fiat 500L that I purchased from Findlay brand new. Unfortunately, at 11,000 miles the transmission went out. I took it to Towbin for service since they are closer to me. 24 days in service and a new transmission. I had the thought of trading it in on a new 500L with the different transmission. I owned 3 fiats at the time, 2 500s and the 500L.
After looking at the 500l vs the 500x, i decided on the L since it is definitely more bang for the buck. I admit that I got a very good trade in value on my 2014 500L considering noone wants these vehicles. Alonzo was very good and seemed straight forward which I appreciated. Chris was actually my sales person and a huge disappointment. My 2014 500L had the navagation system, backup cameras, fully loaded. You could talk to the system. The 2015 did not have the nav or backup camera, which i could live without. However it was vital to have all the other features to me.. text messaging, streaming, song identification, etc which this vehicle does not have. Chris informed me that i must have the wrong type of phone. I did not change anything.
After a call to Fiat I learned the truth. Chris' response was "my 500x has all those features...".. Incidentally Chris does not return calls or texts. I even texted him the screen to show that there is no identification of music.. very disappointed...
At the same time, on the same day i bought the 500L, i also traded in my 500 on a 2014 Kia Soul from the VW dealership. They brought it over and Fiat sold it to me.. that vehicle is phenomenal. It is 100x better than the 500L.
So today, i texted Alonso to tell him that i was not exactly happy and i was going to do some reviews. He sounded like he was going to help. He said that he would talk to Chris. I told him my story on how I love the soul and i am going to get rid of the 500L. He texted me back saying "let me know if i can help"..... crickets... crickets... They have 2 Kia Souls on their lot. I've had the 2015 500l and the Soul for about 2 months... i've put 3500 miles on the Soul and 250 on the 500L Tell me which one i like better now....