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RUDE , NOT PROFESSIONAL and WORSE EXPERIENCE - Emmy
Mr Dinardi ,
I am very sorry to say but for a dealer like Jaguar / Ranger Rover I am more than Unhappy with yourself and your team .
First , When you spoke to my husband You sounded very blunt , rude and Not once you apologized for what happened .
I can tell you that for you being a GM doesn’t represent a GREAT LEADERSHIP !!!!
and second , I came myself to the dealer and met Guilermo and NOT ONCE He mentioned about this accident .
At the first place he should acknowledge me about this accident and in fact Guilermo told me this car bought from a local client whose been buying from you guys ages .
Do you really think If I knew back than this car had an accident whatever type of accident you mentioned below , I WONT EVER BUY THAT CAR !!
Dont blame on point fingers on other people , Thats shows your unprofessional handle this situation.
By Saying Sorry that We are UNHAPPY that doesn’t show your good faith .
Learn and Lesson NEVER BUY ANY CARS FROM YOUR DEALERSHIP EVER AGAIN !!!!!
Excellent, low pressure sales environment.. - MichaelJ
Working with Mark Thomas and his manager Tom Papandrea was a truly pleasant experience. They are both knowledgeable, experienced sales people who took the time to understand my requirements. There was no sales pressure and we concluded a very satisfactory purchase in a short period of time. I must also compliment Jaime, the Finance Director, for her expertise and lack of any pressure to purchase "add-ons" which is often done at other dealerships. And most importantly, the new 2016 Jaguar XF is a fantastic, well-equipped, designed and constructed automobile. Truly Jaguar keeps raising the bar each year and this car, which replaced a 2003 XJR truly does that...