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low pressure. great accommodations made regarding our... - lscla1950
low pressure. great accommodations made regarding our buying preference and time frame...we made a buying decision that was to be finalized two weeks out they trusted our word and saved that specific car for us during that time frame. When we finally arrived to secure our vehicle, we asked about seeing a different vehicle that we had also researched....and they showed us that vehicle so we could be 100% sure which one would best suit our needs. No pressure, they wanted us satisfied and worked extremely hard to insure that we were. Great job to both Mr. Modjib, our Product Specialist and Mr. Jenkins, Lincoln Sales Manager. Truly an exceptional buying experience. From the start of our experience to the very final task (which took several weeks) every point was addressed positively and we were made to feel like we were the only clients they had to satisfy. That obviously was not true, but that is how we were made to feel. Thank you so very much.
Very professional and completed work in a timely manner.... - Bobmagnuson
Very professional and completed work in a timely manner. Jose was ver
y helpful. Thank you
After searching all over California for a car that just... - JAdmiral
After searching all over California for a car that just couldn't be had reasonably (see my Galpin Lincoln review), I got a tip that a Vegas dealer has what I wanted (and was Calif. smog legal). I made the call and spoke to the internet sales guy named Lou. Confirmed he had the car, negotiated the price in 1 minute, held the car with a $500 refundable deposit via credit card, and hopped on a plane. When I arrived, the car was exactly what I wanted, clean, prepped, and ready to go. Did the paperwork, offered a cigar, and off I went!!The next morning, I noticed a flaw on the steering wheel cover. An hour wait in service resolved the problem, and I drove the 250 miles home. All this from a dealership that knew they'd probably never see me again! You know what? I'd fly back to do business there!
Great deal on a new F-150 Pickup truck - Truck man
I shoped around all over from California, Arizona, Reno and Las Vegas, NV. I never was offered the type of deal I got from the Lee family dealer ship in this small little hicka billy town where the girls are as mean looking as the old miners in the 1920's. I dealt with a young good looking gentelman by the name of Kraig Lee. I told him if he could get me a certain colo truck on the options. He did a locater and had me what I was looking for the next day. I could not believe that a dealer ship would go the extra 300 miles to make me a better deal than the 5 Ford dealerships I had visited.
With service like this I hop to deal with these honest hard working Lee boys on my next purcahse.
Called the company first and spoke with a sales... - Magnum
Called the company first and spoke with a sales professional named Jessica who was excellent over the phone - but they didn't have the vehicle I wanted. It's June 2021... so we're in the middle of C19 shortages for everything in the world... including people (labor) and cars.
Over the next couple months I worked with Jessica, Robert, Casey (Maintenance), Albert, and even Mr. Gallagher himself... and they all bent over backwards to both help me, and make sure I ultimately ended up with what I wanted.
I have purchased hundreds of cars over the years - usually cash, I rarely finance, and I can write I was extremely surprised to find this type of service in Elko, NV. This is easily the best service I have ever received from a car dealership - ever.
Newly retired, registered nurse bought an RV and my... - Nature nurs4u
Newly retired, registered nurse bought an RV and my engine light came on. I was going through from Yellowstone traveling down to the West Coast for my first time and very discouraged to see my engine light on. I don't know how to heal a car and I had to go somewhere that I could trust. I went to the grocery store and everybody told me to go to Ford Ken Garrif dealership and they'll help you right out. I found it easily, drove right up met with the diesel mechanic Christian and immediately hooked me up to find my problem and was out of there within 30 minutes. When I went through salt lake City I saw Ken gariff we can help you all over poster boards up and down the highway from Yellowstone through salt lake City. I thought don't know much about that dealership but I do have work trucks but the new RV I had was not a Ford truck. I thought no way can they help me. Broke down in mesquite check engine light and that's where I had to go to get help. They treated me like I was part of the family. Alone and stressed and worried as well as discouraged. Christian the diesel mechanic and the management were awesome people. It was 112 that day and Christian did not have air conditioning in his garage all I can say is my guardian angels from Ken Gariff Ford in mesquite deserves air conditioning. You would have guessed they are the happiest people on that team. Friendly easy and cool-minded people. I was not taking advantage of and I observed nothing but professionalism. The management was awesome the people were awesome. Yes guardian Angels do exist even at car dealerships