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I just purchased my first car through them yesterday I... - aiangel12
I just purchased my first car through them yesterday I had Jeff as my salesman he was absolutely wonderful. The process took a long time but he was thoughtful and kept asking if I needed a drink or the restroom and apologized overall I had a great experience.
We were very pleased with working with Matt and those he... - Bob & Susan F
We were very pleased with working with Matt and those he assigned to help us. Matt was very patient and was an easy person to talk with about what we were looking for and needed. We asked for a Sportage in a red color and he made one available to us from the Braintree dealership. He listened to us and was kind to us. As an older couple, it was very nice for him to treat us in a kind respectful way. We told him that in the three years when the lease is up , we will be coming back to see him.
Huge shout out to Nucar Automall of Tilton. This place... - Cruzegirl
Huge shout out to Nucar Automall of Tilton.
This place was great!! Seth Jewett and Bob LaBrie are the people to see.
I can tell you this was the best car buying experience I have ever had. Hassle free, patient with me since I did all of this through email and text.
Top notch service, professionalism and I am super happy I went with them. Totally recommend them.
I came here specifically after seeing a crappy review for them. People are so quick to bash businesses and not acknowledge their greatness.
Mike and Harold were outstanding they knew my situation... - rmiller0220
Mike and Harold were outstanding they knew my situation and picked out the perfect car for me and my family... The whole process was quick and painless... Harold is the best salesman i have ever meet in my 20 years of buying cars...
Total scam artists with a horrible service department - Carfan77
We're to start.....Dumpy dealership and I paid way to much and they totally ripped me off on my trade in and purchase of my 2014 Kia Cadenza. Then they claim that with there free oil changes they will clean your car. Worst cleaning job ever... every single time..... My five year old would do a better job at detailing but what made me completely pissed is that the service manger called me a liar in front of multiple sales people in the show room after accusing me of not ever changing the oil and then realized later that the idiots at the dealership had changed computer system and the maintenance history hadn't transferred over. I would never buy anything from ANY autoserv dealer but I totally would buy another Kia because the car has been great and have 30,000 miles and no problems except my autoserv experience
I have bought 4 brand new kia cars in the past 7 years... - big_bratt02
I have bought 4 brand new kia cars in the past 7 years always thought it was great. I have sense realized that I never had issues because I traded them in i kept the last one 2016 sportage at 36 thousand miles transmission went I tried for months before to get them to do something they kept telling me nothing wrong until I was on the side of the road with no transmission and axels snapped ok car that about a year old should not have axels broken they did fix it inhave had nothing but issues with service they are always telling me theres nothing wrong with until it no longer moves inhave tried to contact the kia corporation it has been less than helpful. All I can say is being a loyal customer to kia means absolutely nothing. Save your money time amd effort and go to a diffremt dealer ship who values there loyal customers and not treat them like garbage.
Went in for a KIA recall - kyle lawrence
Went in to schedule my recall on my KIA forte, the guy refused to listen to anything I said. He kept trying to get me to buy a new car. Then when finally getting to the point of my visit he goes off on being in a lawsuit with Kia and refusing outright to perform the recall on my car.
How little I mean to this dealership! - corbo
I made an appointment for an oil change for my brand new car. I only had it now like 50 days (First oil change), which was for 10:30 Sat. morning. I finally called to check on my car around 2:00pm to see what's up. I was told its not done yet. I asked why? Now - this part I can't believe... they told me, we have walk-ins sitting here, so we work on those cars first. I said I made an appointment for 10:30 so I wouldn't have to sit and wait. I then asked, "So I made an appointment and people waiting inside is more important than me, a person who set up an appointment and dropped it off so it would be there without issue?" I don't seem to rate very much with this dealership apparently.
This even get's better. I get a call from them about another hour or so later and they tell me that my oil change is done but we had an accident with your car. We backed it into another car. I asked like four times what damage was done? She would not tell me. She said its not that bad. (Really??? You crash my brand new $36,000 car and it no big deal). I go down there and nobody really wanted to help me. So I need an entire bumper for the car and who knows what else is wrong under the car it must of hit the tailpipe damaging that also. Now I have a car that's been damaged and will lose value just because of the accident, but the way they talk to me I should be thankful that they will fix it.
What they should be doing is giving me another car that is not damaged this isn't a car that been around for a year or so not even 60 days old. How careless can you be with a car that has warnings and camera so you don't back into things. If it wasn't brand new I wouldn't expect this but I do now.
The only person that loses here is me and its not fair. The entire thing feels like I am bothering them and I am one out on everything. What happened with caring for your customers?
The manager was not much help at all he did call but again it seemed as I was bothering his day. Bottom line is, I feel they need to make me whole. When I dropped off my car for a simple oil change, it was an undamaged 2 month old car with 5000 miles on it. Now, even though they will fix it, it is a damage repaired car, significantly affecting its value, due to their negligence.
I find it very hard to recommend this dealer to anyone and boy do I know a lot of folks, and wait until I hit Facebook and ask all my friends to pass it on.
Very unhappy customer!!!
Great value and timing - Doc Bowie
Thank you for a smooth experience in getting our 2016 Fusion. They did a great amount of the paperwork and smoothing of the process. We had a window to drive down 3 hrs from Maine and were on our way back home three hrs later with time to test drive, learn about the cars new features, trade in our car and even have it treated with a protectant for the paint and warranty. One stop and happy with a great value and nice car. Thanks to Derek there who followed up as well with kind notes and an open schedule. Doc Bowie and family in Maine.
I requested the repairs be done as soon as possible as... - c.downer
I requested the repairs be done as soon as possible as I had an emergency. Thank you for the quick service and co-operation on the recall.