Good used car purchase experience! - JohnS
I purchased a used Volvo C30 from Kindle this past weekend. From my first call to the visit, the test drive and through the purchase process, Tom McAteer was very courteous, helpful and professional. He clearly disclosed some of the known issues with the vehicle so that I knew what I was getting. The financial and paperwork processes were very smooth when working with Karyn Lehmann. She was professional, friendly, and very sympathetic to my son and his having to learn to drive a manual transmission vehicle! Overall, a very pleasant experience at Kindle Auto Plaza!
Top Reviewed Specialists At This Dealership
Sales and Leasing Master
Best experience - Rebeccamarie3
Jonathan was excellent helped with all the questions we had and had excellent customer service. Would recommend everyone to come see him at downs ford.
Sales & Leasing Consultant
Attentive and thoughtful - LindaJ
The dealership went above and beyond to put me in the car of my dreams. Frankie kept me in mind and contacted me immediately after they received my car. The dealership came together to ensure I was well-informed and getting the best deal possible. I would highly recommend the dealership to anyone looking to purchase a vehicle!
Easy lease transition from 2016 MKZ to 2018 MKZ - Mary25
Went in to service my 2016 Lincoln MKZ And left the showroom with a 2018 MKZ.
Chad Scanlon was our salesman and we were impressed by his salesmanship and manner.
We will be back in 2021.
They don't care about Ford customers - TheMuffStuff
Had the worst absolute experience at this dealership. Took my car in for service to get a recall done, according to the recall papers, we are provided a rental car for up to 4 days, potentially longer depending on how long the recall takes. Not only did they first tell me, "We have no loaner cars", they told me that since we did not buy the vehicle there, we aren't entitled to a loaner regardless. Not only did I call corporate and get that statement invalidated, I also called 3 local dealerships who confirmed it does not matter where the car was purchased. So I just want to thank All American for wasting my time, and honestly being one of the worst dealership experiences I have had in a while.
Love them - Kiki1218
Great customer service love the attention the manager and sales rep gave me I have been with my vehicle over a year and love everything about it
In New Jersey
Kindle Auto Plaza
Downs Ford, Inc.