Fabulous staff - Glow

My husband and I walked into Kindle Auto Plaza with the intention of this being our first stop of three dealerships we were going to visit. Immediately I fell in love with a 2018 Lincoln MKX and our Sales Associate, Denise Kennedy Watson, made the sale happen. She was the most thorough Associate we have ever dealt with. Her attention to detail gave us the best possible deal available. She puts her customer first and spends as much time as needed to make sure we are well taken care of. I highly recommend Denise Kennedy Watson to anyone looking for a new car.

Leasing a new car - Matt.bocchino15

Ray got me the best deal in my price range stress free! Ken and David were great with making the process as quick as possible

AWESOME!!!! - Akers23

I had a great experience at this dealership,unlike other dealerships.The sales team was absolutely helpful,and accomodating,as It took me time to make descions and my kids were hungry they fed my family.The experience was so delightful 2 friends bought vehicles in the next week.Thank You Frankie I,and Sales Manager Mike Deleo,a long with the rest of the staff..

Best car buying experience! - P Schneider

This was my first time buying a car at Causeway Ford Lincoln. I always hated buying cars, until now. Ryan was friendly, attentive, and fair. I never felt rushed or pressured. Ryan took the time to make sure I selected a car I loved. I walked out with a car the same day and I couldn't be happier with my purchase. Mike in the finance department was fantastic too! Great place, great people!

very dysmal internal coordination - AMFordTskTsk

Terrible terrible internal coordination. No one knows what or who among them did what last. They keep breaking promises for a return call. Killed my labor day vacation plans, killed my friday night and today killed my saturday morning. And worse, you killed an opportunity to have more precious time with the kids right before school started. You make me pay for reprogramming the key and even made me buy a new one for nothing. And you seem to avoid talking about that. You make me wait so long while you huddle at the back in firefighting mode discussing god knows what. I have just spoken to an expert trouble-shooter from another dealership and what a revelation! i don't even want to begin diagnosing where your methods and systems and policies fail as a service business. You were not like this years ago. Either take down your noisy jingle and print ads, or live up to it like you once did, else they're now nothing but lies. I will not bother naming names (you have the description of the original issue above, the recordings, timelines and paperwork) as this problem is obviously systemic. Attention Ford HQ. I will be searching for more venues to air this in case it falls to deaf ears.

I loved working with Laila - Minerva

Laila is one of the sweetest women I ever met she will definitely make sure you get a car and willl always make a great deal with you , Laila is always honest and I would recommend you go see her the BEST !! Laila I love you and can’t wait to come back to see you !!