53 New Jersey Mazda Service Centers

Janet Campora went above and beyond to ensure my service - Robert R

Janet Campora went above and beyond to ensure my service experience was great. She was super helpful, very nice, knowledgeable and very responsive.

Friendly professional staff, good value also. - Ramapo86

Friendly professional staff, good value also. Very convenient, works well with my schedule. Thanks Chatman.

Easy to schedule an appointment, easy drop/off, and quick - gplouis

Easy to schedule an appointment, easy drop/off, and quick service. with good communication. And customer friendly

Frank was helpful, courteous and just a wonderful - JKantrowitz50

Frank was helpful, courteous and just a wonderful representative of Pine Belt Mazda would recommend

Always polite and professional and I love the courtesy - wagnergroup

Always polite and professional and I love the courtesy wash! Asst Svc Manager is excellent. He explained everything and I could see he had deep experience in his field. Went over and above to solve my intermittent problem. I believe his name is Nick.

It is well organized and the staff are very helpful when - Meghanblackford22

It is well organized and the staff are very helpful when making a huge decision like buying or leasing a car.

Exelent service, he was able to work patiently within my - angiejjo

Exelent service, he was able to work patiently within my budget limit. I am happy with my car.

I have never been disappointed by the service I received - Eric

I have never been disappointed by the service I received at Ramsey Mazda. The have always been excellent!

Nolan Solano thsy work in the service department is - Brownnatalie62

Nolan Solano thsy work in the service department is compassionate and helpful. On March 13, 2025, my car was making a strange sound, so I took it in to be checked. The problem was that I needed 4 new tires and other related services to installing them. I was really stressed, financially and emotionally. Mr Solano took the time to assessed various ways to lower the cost. I really appreciate his ability totaje in consideration that for some of us it's a struggle three days. Natalie

I don’t feel that I was treated fairly and honestly. - MG

I don’t feel that I was treated fairly and honestly. I made an appointment. 1.5 hours waiting and waiting for them to diagnose a ‘brake malfunction’ issue which I think automatically came up at around 30,000 miles. The light kept coming on and beeping at me so I decided to check it out. (My mechanic had told me there was no issue with the brakes.) No reason to take that long for a diagnostic testing. This dealership recommended a brake flush claiming this was a necessary item to get done immediately. When I declined because of the time constraint (was in middle of a work day), 20 minutes later before they released the car they said oh the diagnostic guy wants to get paid for his time like $185 but if you do the brake flush then you’ll only pay for that (like $250!) and we will waive the diagnostic fee. So what am I supposed to do then- they are holding my car hostage and if I come back or go to a different mechanic and there is indeed a brake fluid issue then who knows what I’ll end up paying. So they did the work (ANOTHER half hour) which is $60 of fluid and what they claim is $189 for labor which is baloney because they work on other cars while working on mine just to charge the fee. What a waste of my time 2+ hours. They tried selling me other expensive services which I declined. I will never come back here and also will never lease a Mazda again. Too many complaints over 2 years I’ve had this vehicle.

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.