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Wayne Mazda - Service Center

Wayne, NJ

4.8
177 Lifetime Reviews • Review Dealership
Call Service Center (973) 646-0313

177 Reviews of Wayne Mazda - Service Center

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May 12, 2021

"The dealership was helpful and efficient when I brought..."

- CD

The dealership was helpful and efficient when I brought my vehicle in for service. I had several issues looked at and they were all taken care of.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service department
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May 12, 2021 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Helpful
May 02, 2021

"The customer service rep, David Cosine was friendly and..."

- Mg

The customer service rep, David Cosine was friendly and helpful in explaining the service maintenance. Unfortunately, the price for my brakes was way too high.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Cosine
Report | Print
Helpful
May 01, 2021

"Nick was very helpful and so was Dan.Had oil change and..."

- susanl925

Nick was very helpful and so was Dan. Had oil change and tire rotation. Thank you for your continued great work. Susan Lasky Wyckoff, New Jersey

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick service dept
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May 01, 2021 -

Wayne Mazda responded

Thank you, Susan, for the great review. It is our pleasure to hear about your positive experience with Nick, Dan and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Helpful
April 30, 2021

"Anthony Cunha, service consultant at Wayne Mazda, is..."

- John G

Anthony Cunha, service consultant at Wayne Mazda, is friendly, knowledgeable, and provides great customer service. He also makes sure that the work gets done in a timely manner at a fair price. I get my vehicles serviced at the dealership because of him.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cunha
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May 01, 2021 -

Wayne Mazda responded

Thank you, John , for the great review. It is our pleasure to hear about your positive experience with Anthony and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Helpful
April 29, 2021

"Incredibly efficient operation. Didn't try and charge me..."

- joshgrigs

Incredibly efficient operation. Didn't try and charge me for a bunch of things I didn't need - and my car was done and washed in exactly the time they estimated.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Cosine
Report | Print
Apr 29, 2021 -

Wayne Mazda responded

Thank you, Josh, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Helpful
April 28, 2021

"No pressure. honest, fair. Everybody is nice, and..."

- mvolpe31

No pressure. honest, fair. Everybody is nice, and friendly. Low pressure, and understanding. would recommend, and i do not like car dealerships. This 25 word thing though.......

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Apr 28, 2021 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. Sorry for the 25 word minimum. Unfortunately that is the rule of this site. We appreciate your business and wish you many safe miles!

Helpful
April 11, 2021

"They came highly recommended and it is well deserved...."

- realmsway

They came highly recommended and it is well deserved. only the best from check in to check out true professionals never a blemish. I can now recommend.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Genao
5.0
Report | Print
Apr 11, 2021 -

Wayne Mazda responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Helpful
April 11, 2021

"Anthony went above and beyond the call of duty. When I..."

- Arthur J.

Anthony went above and beyond the call of duty. When I needed a repair that couldn't wait, Anthony helped and it worked out well. Thanks!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Apr 11, 2021 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Anthony. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Helpful
April 09, 2021

"Always friendly staff. Service always top notch...."

- Cheryl

Always friendly staff. Service always top notch. Comfortable waiting area. They take the time to explain all service jobs to your car and make sure you have an understanding of the car’s health.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michele - service consultant / Chris - service technician
Report | Print
Apr 09, 2021 -

Wayne Mazda responded

Thank you, Cheryl, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Helpful
April 02, 2021

"Qasim is a great team member he's friendly and..."

- Lrob

Qasim is a great team member he's friendly and professional. This service appointment ranked high and I am looking forward to continued professional care from the Wayne Mazda team. Thank you.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Qasim Robinson
Report | Print
Apr 03, 2021 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Qasim and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Helpful
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