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224 Reviews of Wayne Mazda - Service Center
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July 02, 2025
I recently purchased a car from Wayne Mazda and had the absolute pleasure of dealing with James. From start to finish, James was professional, knowledgeable, and genuinely committed to making the car-buyin absolute pleasure of dealing with James. From start to finish, James was professional, knowledgeable, and genuinely committed to making the car-buying process smooth and stress-free. He took the time to answer all of my questions, was never pushy, and made sure I felt confident and comfortable with my decision every step of the way. What really stood out was his honesty and attention to detail. He listened to what I was looking for, offered helpful suggestions, and went above and beyond to make sure everything was handled quickly and efficiently. James turned what can often be a stressful experience into an enjoyable one. If you're looking for someone who truly cares about helping you find the right vehicle, I highly recommend asking for James at Wayne Mazda. He’s a true professional and a great person to work with! More
by Jorge Vasquez
June 24, 2025
It is well organized and the staff are very helpful when making a huge decision like buying or leasing a car. making a huge decision like buying or leasing a car. More
by Meghanblackford22
Employees Worked With
June 18, 2025
Dave at Wayne Mazda consistently provides excellent service every time I visit. He’s knowledgeable, professional, and always goes the extra mile to make sure everything is taken care of. It’s clear he service every time I visit. He’s knowledgeable, professional, and always goes the extra mile to make sure everything is taken care of. It’s clear he genuinely cares about his customers and takes pride in his work. I always leave confident that my car is in great hands. Highly recommend Dave for anyone looking for reliable and top-quality service! More
by Krista.ann.x
Employees Worked With
Dave in Service Dept.
June 12, 2025
Dealing with car problems is always so stressful but Wayne Mazda has the most amazing staff that takes away the hassle. Steven Almonaco has been my service advisor twice and I could not recommend him en Wayne Mazda has the most amazing staff that takes away the hassle. Steven Almonaco has been my service advisor twice and I could not recommend him enough. He truly cares about his customers and makes me feel comfortable every time I come in for service. More
by remysavy
Employees Worked With
Steven Almonaco
February 05, 2024
I love Ash and have leased 4 cars from him - he’s the best. I bought a tire protection pkage though and when I needed to use it I got the runaround from a woman in Service and was told she had no idea if best. I bought a tire protection pkage though and when I needed to use it I got the runaround from a woman in Service and was told she had no idea if my tire was covered and it would be a month to replace it…and she didn’t have a very nice attitude either. I happily kept buying from Wayne even though it’s 50 mins from where I live and they have always been excellent before but this is very discouraging. Mazda Morristown has been great and gave me an appt the next business day. I have had to wait and the Portfolio tire package made them jump through hoops but I’m thankful they were willing to jump and very happy with Greg in Service. More
by Esmeralda
Employees Worked With
February 03, 2024
I went to Wayne Mazda, located at 1244 Rte 202, 1244 NJ-23, Wayne, NJ 07470, for an appointment, which had been scheduled online, for complimentary oil change for my 2023 Mazda CX-5, on 02/03/2024 (they NJ-23, Wayne, NJ 07470, for an appointment, which had been scheduled online, for complimentary oil change for my 2023 Mazda CX-5, on 02/03/2024 (they included free oil changes for life with new vehicle that i had purchased from them) and got charged $609.83. I had purchased the 2023 Mazda CX-5 purchased on 09/27/2022 (only 16 months and 6 days old) and it had with 12,349 miles on it at the time I went for the complimentary oil change appointment. They made me sign a work order even before they inspected the CX-5 and because I didn't have my reading glasses, I could not read the work order, so I asked the service advisor what I was signing for and he said it was "no charge" because it was only for complimentary oil change, so I trusted him and signed the work order, but when i went to pick up the vehicle when it was ready, I had to pay $609.83 including tax which included replacing cabin air filter, engine air filter, fuel injection which is also completely unnecessary for 16 month old CX-5 and with 12,349 miles. Why would they perform any services prematurely if the vehicle is not due for those services at this mileage and within 16 months of buying brand new vehicle and without first performing a vehicle inspection to determine what services are necessary? Also, they charged almost double the amount for these 3 services for which i have a quote from another nearby Mazda dealership for a 2018 Mazda Cx-5 that we also own. I also intend to dispute the charge with the credit card company. Can you please assist us in this matter? More
by RS
Employees Worked With
Service advisor
January 05, 2024
I had an issue with my hood with it not closing. The earliest appointment was in one month. This is a safety issue with the hood potentially opening while driving the car. Not accommodating, underst The earliest appointment was in one month. This is a safety issue with the hood potentially opening while driving the car. Not accommodating, understanding, or helpful. More
by Mazda CX-3 owner
Employees Worked With
Service booking rep
