Maintenance appointment - Sherrye
Roger the service manager was very helpful, He made sure his staff completed the maintenance and repairs needed for my vehicle all in the same visit.
Traded in a 2016 Kia Optima for a 2019 model - sbo58
Being that we are already Kia owners, the dealership knew exactly how to work with us, making the experience so easy. Derek Garcia is the salesman that everyone should go to at Pitre Kia!!
Worst Service Department - jmartin
Took my new 2019 Sorento SXL in for a first service and specifically told the person writing up the service order to not wash my vehicle. I had told him how I paid over $1000 to have my car ceramic coated and it could not be washed with brushes. But not only did they wash my car after explaining the reason why they were not supposed to wash it, but there was grease on my fenders, hood, front of the vehicle and worst of all, grease on my carpets. Total disreguard for my vehicle and my instructions.
There is no excuse for this kind of incompetent service and ignorance after spending almost $48,000 for a new car.
USE THIS DEALERSHIP AT YOUR OWN RISK, YOU'VE BEEN WARNED
Not Good - New buyer
Andrew was friendly did his job well but when it came to appraisal of my vehicles they were more than generous not even close to a fair price insulting get real. Better Deals elsewhere. Sorry for sales they work hard and there managers don't make they deals. Vehicles were in excellent condition.