Horrible - 23vr
shady shady shady place...worst customer service I have ever had bought a car used but low miles 2 week after car broke down after a day in the shop no one knew what was wrong.. sales managers wouldn't even tell us their names.. wanted out of the car but had no more money to put down why should I put more money down when they sold a Lemon. They said they would see what they can get is into but after waiting an hour they had not done nothing but take the loaner car they gave us n hide it with all out stuff in it.. the sales managers were screaming at my father they kick us out with no car nothing... DONT EVER GO TO THIS PLACE.... THEY ARE SHADY...
Lovely dealers! - Grimlin
I'm an introvert and hate pushy marketers, so had long been dreading new car shopping. When the repairs for our 15-year old car were more than the car was worth, we knew it was time to say goodbye. We wanted a super fuel-efficient hybrid with room for our family - no one was more surprised than me that the Kia Niro fit the bill. i cannot rave enough about how respectful and kind the Pitre Kia employees were-nobody was pushy, or slimy, or used hard negotiation tactics, which is more than I can say for the dealer across town who sullied the good reputation of that make of car. 10 out of 10; would buy again (in another 20 years, when this one bites the dust). Go see Dez and the friendly crew at Pitre - they’ll treat you right!
Worst Service Department - jmartin
Took my new 2019 Sorento SXL in for a first service and specifically told the person writing up the service order to not wash my vehicle. I had told him how I paid over $1000 to have my car ceramic coated and it could not be washed with brushes. But not only did they wash my car after explaining the reason why they were not supposed to wash it, but there was grease on my fenders, hood, front of the vehicle and worst of all, grease on my carpets. Total disreguard for my vehicle and my instructions.
There is no excuse for this kind of incompetent service and ignorance after spending almost $48,000 for a new car.
USE THIS DEALERSHIP AT YOUR OWN RISK, YOU'VE BEEN WARNED
Not Good - New buyer
Andrew was friendly did his job well but when it came to appraisal of my vehicles they were more than generous not even close to a fair price insulting get real. Better Deals elsewhere. Sorry for sales they work hard and there managers don't make they deals. Vehicles were in excellent condition.