Excellent experience, excellent customer service. - Flagman
We purchased a vehicle from Ziems today. They know how to treat their customers right! We had excellent customer service. We were able to order our vehicle and receive it within 8 weeks! Thanks, Mike. Thanks to Bill with the paperwork and warranty info. Thanks to Denzil for the technology tutorial!! You walked us through and gave excellent help and explanations. We have purchased many vehicles in different states, and have never had such great service and care. Ziems is the BEST dealership from which we have ever purchased a vehicle. I wish we had Ziems in our state (AZ).
Long distance service - debbiejdh
Thank you for ordering installing and servicing our Pickup since we live out so far. Great scheduling and nice area to shop while truck is being worked on.
Excellent customer service. - ariel1978
Everyone was very friendly and went out of their way to ensure my happiness. Check out the Lifetime Powertrain warranty!! Great selection and prices and service.
1 star because i cant give no star. - JustGivingHonestReview
Worst dealership I've ever dealt with. Bought my 2012 Focus from them several years ago brand new. I immediately started having problems with it. Took it back to have them check it. Was told nothing was wrong. For several MONTHS I continuously tried to tell service that what my car was doing was not normal. They wouldn't listen. Finally after 10 months they actually looked at my car, and surprise! The transmission was junk. So they replaced it. The only reason I continued to go there for my car needs was because my car was under warranty. As soon as the warranty expired I refused to go back. The service department staff are rude. They gave me a loaner car and requested that I return it with the same amount of gas as it had when I got it. I returned it with more gas and the lady in service tried to charge me and said the tank was on empty. She refused to go back out and check the reading again. Stay away from them! I've received better service at every other dealership in town.
Arrogant Dealership...take kit or leave it attitude. - Bud243
I have bought 3 Ford vehicles in the last 4 years. I tried to talk to this dealership but, their arrogant attitude was that's the price and take kit or leave it. On a work truck that was brand new, the visor clip broke. They made us pay for it. It was my fault not the manufactures. You would think a dealership that sells tons of trucks to our company would let us have a 15$ item on warranty. Well, those days are gone and yesterday 12-2-16 was the first time a salesman even approached me in 4 years. I always had to find one previously. I told him to get lost and pound sand I was just looking at MSRPs. I will NEVER buy a part or vehicle from this arrogant small town dealership, Drive to Lubbock and talk to the big boys, you will never be sorry. The days of buddy good oil company's propping up this Ford dealership are over. I for one will not miss this place when it folds or sells.
Always quality service - STEPHEN BROWN
I took my son's car in for services. It had been sitting idle for over two years while he was going to school in Rome, Italy. They put on four new tires and changed the fluids for me as requested. Them Johnathan Sanchez told me he was going to give me free tire repair for the life of the tires and free tire rotations. Oh and then, they washed the car as well. Needless to say I will keep taking my cars to Corley Ford for all my services needs.
So appreciate the help and courtesy we received - norcalgma
My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.