They always make sure that you are happy with service - up4speed
I usually don't waste time writing reviews unless I'm extremely dissatisfied, or extremely satisfied. In this case, I am extremely satisfied with the service that I received at Ferrari of Long Island. I am very meticulous with my car (as anyone who knows me well can attest to), and brought my car in for service for a creaking noise (in the dashboard, A pillar area) that annoyed me beyond belief. Service advisor Mike Ronan, and Service manager Eddie Hoene took a personal interest in helping me out with my car to make sure that I was satisfied with the service provided. They worked with the mechanic Jimmy Mustakis, who was the one that eventually found and corrected the problem. If it wasn't for their perseverance and care to help me, the problem would definitely not have been corrected!
I cannot thank the three of them enough!!!!
Super! Excellent team from sales to service and great coffee - robroc
Purchased used GT Sport convertible there 6 wks ago, which was a great experience but when returning for pot-hole damaged tire replacement under extra insurance policy from third party,
Wide World's handling made it truly a seamless experience. Despite my not following the procedural requirements for the policy.
These are the employees deserving special praise Marty Field, Rich Nicola and Charlie O'Conner; each from different departments, but all pitched in to make my experience uniquely pleasant - from sales to service.
Please note I am not able to add these names in this form so I am picking the default name.