Professional and Friendly - JonathanT of Canada
Bought a vehicle from Dan and it was a wonderful experience. He was very knowledgeable and made me feel more like an old friend than a customer. Highly recommend Wellsville Ford.
Loaner car fallacy - Cranky
I arranged a loaner car while my car was on for another attempt to fix an engine issue...
Was told after I arrived that loaner was not reserved because I didn't check with Ed Shaffer, service manager
I had confirmation, service desk seemed to cancel
Then... Delay to diagnosis problem before I can get loaner
Still waiting, frustrated and angry
In New York
Dana Ford Lincoln
Commercial Truck Sales
Howell Motors Ford