Professional and Friendly - JonathanT of Canada
Bought a vehicle from Dan and it was a wonderful experience. He was very knowledgeable and made me feel more like an old friend than a customer. Highly recommend Wellsville Ford.
2+2 =7 by their math - AnnNT
I was looking to lease again. Had the price and the payment from the Ford Website for the exact vehicle.
Somehow the payment West Herr calculated was about $50 more a month, that they couldn't explain. All they would say was taxes and fees,no details. The sales manager acted like I stupid for saying it didn't add up. Finally I walked out.
I later get a text from the salesperson saying they had miscalculated in the amount of about $30, and claimed the Ford Website price I had printed out was somehow wrong to account for tho other $20.
Loaner car fallacy - Cranky
I arranged a loaner car while my car was on for another attempt to fix an engine issue...
Was told after I arrived that loaner was not reserved because I didn't check with Ed Shaffer, service manager
I had confirmation, service desk seemed to cancel
Then... Delay to diagnosis problem before I can get loaner
Still waiting, frustrated and angry
In New York
Dana Ford Lincoln
Repairs & Service
Van Bortel Ford