2,436 New York SRT Service Centers

service visit - Charles

Just had my car serviced at the dealership they were very nice and accommodating, they even washed my car for me. I would highly recommend.

Great oil change - Havana

They treat you as a person and they’re very knowledgeable of your car. I will bring the car here and I recommended to my friends

once in a life time - avrumy.katz

I have recently purchased a 27 month lease through preferred leasing. The efficiency and capability of there company is outstanding and incomparable. 24 hours around the clock they have an agent who is at your service to extend you the friendliest care with the best pricing. Thank you for the experience you have given me and I will most certainly refer friends and family to your company!

Sales Department is acceptable and pleasant. - Esq

Sales Department is acceptable and pleasant. SERVICE department is horrible. Intake person is RUDE and NASTY. I would never get a car from this dealership as long as the service had to be performed at their location and You hjad to deal with their intake personnel.

On April 29 I sent my 2011 Hyundai Sonata to Kingston - sherry6226

On April 29 I sent my 2011 Hyundai Sonata to Kingston Prestige to figure out why my car wouldn't stay running. On around May 3rd I received a phone call from them stating that I needed a new motor. They told me Hyundai had to replace it. Ok that was fine it took awhile for them to get the new motor in. Now they have had the motor for 3 week as of today June 4 2024. I call every week and keep getting this run around that it will be next week. All I keep hearing every week is there is 5 cars ahead of mine. The number never goes down continuing to stay at 5 cars before they can get to my car. Now they did offer me a rental but I don't drive my daughter drives me back and forth to work every day. I have had such a hard time now getting from WEST Hurley to New Paltz every night. I just want my car fixed. My daughter spoke to mechanic Jeff today and asked for phone number of someone hire up than he was and was denied a name or phone number. He claimed to be highest manager and the owner would never speak with us. The rudeness of him was horrible. I feel like I'm being discriminated against me because I'm an older woman of 64 years old and my car is a recall job. My job has been wonderful of giving me a place to stay in there employee housing when i cannot get home which is most nights. Its been really hard not being able to sleep in my own home and is effecting my sleep in a very horrible way. I just want to be given an honest answer about when my vehicle will be in the shop and be completed.

Coffee hertz - Kb0617

Anthony was very helpful and continue to help us with our vehicles when we need service. This is very helpful in the delivery of service. Happy to have Anthony as my service advisor.

I called to have my tranmission fluid changed. - Grasso, John

I called to have my tranmission fluid changed. Made the appointment. Got there and they said I was having a flush. I said the appointment was for fluid change not a flush. The service manager convinced me a flush was the best way to go, so I agreed to it. He gave me a coupon for $40.00 off which I appreciate . I ask him to have some one change my oil filter, which I supplied. He said ok. Very nice man. There was also a recall on the lower front bumper, for clips and fasteners. So after 3 hours of waiting we received the car and went home. The ride home was concerning, the brakes had a shutter and the ride was definitely different. You hear all sorts of things about dealership practices and you don't want to believe it. But I wonder if any of it's true? The tranmission seems ok , but I am going to find another dealership or auto mechanic to inspect the front end. The brakes are fine , I inspected them 2 week ago. It's like the nut on the tie rod was moved. Any out there experience any weird situations like this?