123 New York Toyota Service Centers

I bought Toyota corolla back in October 2021 and they - munirss92

I bought Toyota corolla back in October 2021 and they gave me only one key. I was trying to get an other key, no one helped me, then I went to. Service center. Mr. Burg service manger helped me to get an other key. He is very cool and helpful guys.

This shop does by far the best quality work. They're... - Tappollo719

This shop does by far the best quality work. They're honest, highly skilled, and the best in the business. If you want something done the right way, whether it be mechanical work or body work, then this is the place for you. They are experts with high end makes and I wouldn't trust my car with anyone else.

I brought my 2007 Prius for a routine brake actuator - Michael

I brought my 2007 Prius for a routine brake actuator replacement. On the day of my appointment I show up to their service department. They tell me they don't show an appointment for me. I then show them their business card with the appointment date and time written by them. They then take my car in. A week later I get my car back. After paying $3000 plus for parts and labor they pull my car out. I immediately see the warning light illuminating on the dashboard indicating a problem with my hybrid battery system. I inquire the service manager about the warning light. He tells me that due to the age of my car, the hybrid battery failed and that I would need to pay to have it fixed. I never had an issue with my hybrid system so I'm very skeptical about the manager explanation. I tried getting an answer from Toyota corporate and their customer service, but nobody can explain why I wasn't told about my battery problem before they started working on the brake actuator. I would had never authorized their service department to continue working on my brakes if they would had told me that I had a major issue with the hybrid battery.

WARNING!!! Run Away - check out REAL ratings on Yelp,... - marty5000

WARNING!!! Run Away - check out REAL ratings on Yelp, BBB, and Atty General file of complaints. These guys are crooks, same story over and over!!! Paul Roberts puts a bogus Inspection Sticker on his cars and thinks he can convince me 2 other certified mechanics are lying??? $13,600 Audi cost me $5,600 out of pocket to get legal Inspection Sticker - piece of crap didn't even make it home from lot!!! BEWARE LADIES, Very rude and obnoxious to deal with - has obvious issues :) Complained to my husband I was in a drunken stupor? LOL What a pig.

Liars and thieves. - kaltoun

Liars and thieves. That’s what we experienced at this dealership. We brought our car because the right ac unit wasn’t working. Mike, was very rude checking the car in because it was towards the end of the day even though we had an appointment to drop of the car and take a loaner. They kept the car for a few days and called us to pick it up. They said the ac fluid was low and we were charged $180. We went to our car and as we were leaving the lot we noticed the ac was still not working. They didn’t bother to check the car at all and simply refilled the ac and took $180 from us. We took the car back and showed them the issue was still ongoing they said that they will take another look. They kept the car for over a week and when called to check on the car, they couldn’t even locate it. After a lot of back and forth they found the car and said it will be $1500 to fix the ac unit. We requested to just get our car back and be refunded at this point. They refused to do it. Called the store manager he said he would look into and call back. Never heard from him again! So yes, liars and thieves for work they never completed!

Danielle Kana and the crew were fantastic when we came to - annieoakley

Danielle Kana and the crew were fantastic when we came to service our Toyota Four Runner. We waited a short time in a very user-friendly area where coffee was provided, optional snacks were available, and comfortable chairs. The price was very fair and the work was well done. Zak had gone out of his way to sell the car and the dealership has been great. We would recommend them to anyone.

Great service. Exceptional care. Thank you Jaqueline for... - kathleenm12k

Great service. Exceptional care. Thank you Jaqueline for all your help. My car buying experience was a breeze.

f it’s up to me I will give them zero starts. - parmaranmol10

f it’s up to me I will give them zero starts. I have the worst service experience. My 2016 Senta Fe had an engine replaced recently from this place. When I went to pick up my car after the engine replacement my driver side mirror was damaged, My car had scratches all over and there was rear bumper damage. And this is not the first time this happened to my car. My car got hit 3 times in there dealership. The staff, service rep, manager is clueless. The dealership doesn’t provide with any loaner vehicle. I am paying for Uber and Lyft everyday to go to work and the dealership is not reimbursing me. It’s been more then 3 months I spend over $2000 in commute and they still have my car. After the engine replacement I didn’t get to test drive the car. The new manager is so unprofessional and he have no idea what’s going on at the dealership. Every time I ask him questions he tells me I will speak to my higher authorities and never gets back to me. When I saw the damages on my car The new manager refused to fix it and he started blaming all the damages on me then the service rep brought in the paperwork which showed when I dropped the car at there dealership it had no damages at all. When I asked the new manager to give me a copy of that document he said I will email you the copy by 5pm I called him back and he said I can’t give you a copy it’s legal document. After reviewing the paperwork he tells me that we will fix the car but the way he said it it sounded like he was doing a favor to me. The old manager was so nice and helpful I think his name was Peter. He always helped me with my concerns. I reported my concern to the Hyundai case manager and there dealership in Bayside.

5000 mile check up - DEEJAYE2070

My visit was as usual, quite a pleasure..the waiting area is clean and comfortable, with snacks and free hot coffee. the staff is always friendly and professional. They get you in and out as quickly as possible. My agent was especially nice, Mr. Sutton, who is especially knowledgeable, kept me posted on the work that was done on my car.. He even brought it to my attention of a problem that was pre-existing from the installation of my auto start.. I recommend this location to all my friends. It's the best!

Everything was great the detailing was bad dir Who ever... - Breada

Everything was great the detailing was bad dir Who ever heard of selling a car and having to wait for the title the detailing was bad dirty windshield spots on doors Steve was great financing was great

Very Good - itsgene

The people were courteous the ride to and from my house was greatly appreciated. I also believe I talked with Jim? about my warranty and he was very helpful.

Came back for my fourth vehicle in 24 years. - Bdridge1

Came back for my fourth vehicle in 24 years. Still a first rate operation, with helpful staff.

Very professional took time to explain everything to me. - delormealtaAlta

Very professional took time to explain everything to me.got the car when he said I was going to get it. I love the car I am enjoying it thank you Ralstan God bless

"Great Service Experience" - atcy

Heather was outstanding in the service department. She was diligent with calling to remind me that my first service was coming up on my 2020 Toyota Corolla. Heather was able to accommodate me with a same day evening appointment when I returned her call! She is friendly and professional. Also, when Heather's shift ended, she let me know that Mathew Riviera taking over for her and assisting me. Mathew Rivera was a pleasure to deal with too.

Great Service - 4 new tires and alignment - car fixer

Worked with Matthew Jackson, Service Manager. Very pleasant and helpful.I always go to Falleti Motors for my oil changes, brakes, etc. Will continue using this service center for all service work required..

Abraham Makany was amazing! - Yenifer

Abraham Makany was amazing! great, excellent in his work and service. I would recommend his assistance to anyone!!! I had a great experience in Toyota today!!