125 New York Toyota Service Centers

This dealership is very close to my home. - Kenroy Roberts

This dealership is very close to my home.I'm always please with the service.

Steve, is very through with everything thing I asked - Jc

Steve, is very through with everything thing I asked him about my Toyota Tacoma service

Jamie was great and very helpful with relaying - Spmack2014

Jamie was great and very helpful with relaying information regarding the repairs on my Highlander. I also appreciate the live video of the mechanics explaining the work they are doing and why. I’ll always go back to Basil Toyota Lockport.

Services explained and services were completed quickly - Sienna owner

Services explained and services were completed quickly and efficiently. We were notified as soon as vehicle was ready for pick up. Excellent service!

David service provided me excellent attention to my - Saber

David service provided me excellent attention to my warranty situation. He planned the event carefully and it worked out exactly as he stated so everything about it went seamlessly and smoothly.

I had collision work done Zak was great, I would go to - Kellyblount59

I had collision work done Zak was great, I would go to him again, very helpful

My experience with Toyota Plaza was wonderful. - beingme49

My experience with Toyota Plaza was wonderful. Robert Ayers kept me informed about the whole process. Thanks Robert kudos to you.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

Went in for an expensive timing belt service to the... - john

Went in for an expensive timing belt service to the Toyota service for my 20 yr old Lexus. Lexus website says I can have Toyota do the service, but Burdick told me only through their expensive Lexus service. Walked out and about to set an appt with Romano. Burdick is scammers

If I could rate below a 1 star I would. - Susie

If I could rate below a 1 star I would. I had a very stressful experience going in to get my brakes fixed. Quoted thousands of dollars later, I asked for a trade in offer to avoid spending so much money on my van to get fixed. The sales associate was awful and not much help. I test drove a Hylander and when I came back, they fixed part of the brakes and charged me a $1000.00 after I told them I did not want it fixed because I was looking for a trade in. Their lack of communication and decency cost me heartache and frustration. I ended up at the Lia dealership across the street and they were incredible. I traded my van in with them and I will never, ever step foot into the awful Toyota dealership ever again.

Fair Deals - Upstater

We have received fair deals on new Toyota purchases (2) and honest appraisals of the service needs of cars we have brought in for routine maintenance. None of the three vehicles we have had serviced at this dealer has ever had a serious problem.

I love this dealership. - Sharon

I love this dealership. They've always been very professional and thorough--always exceeding my expectation. I've never been particularly loyal to a dealership before, but this one is special!

Frank & Sons is a wonder place of business. I would... - Goldlj

Frank & Sons is a wonder place of business. I would recommend them to all of my friends and business associates. They did a excellent job. Very professional job.