My experience st Hyundai dealership - Emrich
Dealt with a salesman named Noah at paramount Hyundai in Hickory,NC. First of all,
All of the employees at this dealership were immensely professional and friendly. I had a social evening while we were there. Noah was extremely nice,knowledgeable, answered all of our questions immediately and was able to find the exact car I wanted He is amazing
Quick and painless - Timbo Slice
It was a straight forward experience. We didn't stay at the dealership long once we got there. We feel good about the process and would go back to make another purchase. Our salesman was great to work with! If you go check out George Athens! P. S. George if you read this I just wanted to let you know that my son is enjoying his 2015 Dodge Dart SXT Rallye in Vitamin C orange almost as much as I do! Lol. Thanks for your help with my wife and I with this purchase. Merry Christmas to you and your family.
Need a professional? Go to Dave!!! - Azamat
Mr. Dave is a real professional. He helped us a lot. He did more than we expected. Previously I had bad experience with Lee Hyundai, but Dave changed my opinion. He knew all about cars and gave answers on all of the questions we asked.
Top Reviewed Specialists At This Dealership
Customer Experience Manager
Product & Technology Specialist
Great service - Jennyandy
Helpful, very friendly ,professional and responsive. I came in looking for something I could afford & James was very helpful in getting me a car I am very satisfied with. I will definitely come back to Bob Mayberry and ask for James Pigg to help me with my next car purchase
Senior Sales, Leasing and Product Advisor
Certified Sales Consultant
Pre-Owned Sales Manager
Best First Big Purchase Ever - Bricesnead
Grade-A customer service! Everyone was extremely helpful and well informed on what they were selling. Ed Bennett, Richard Gmelin and Dustin White were the guys that walked me through the whole process and made me feel 100% comfortable and in the loop. They also seemed just as excited about the great deal that I got on my vehicle. I would recommend this dealership to anyone and everyone looking for an awesome experience buying a car.
Great during crunch time - AmberS
I was in a bind with my old car, Steve worked very hard to get me into a newer, safer, more reliable car. Plus, I didn’t have to stay all day at the dealership to get an amazing deal. Steve was right there to make sure my Dodge Journey was going to be the right purchase for me! He was also VERY knowledgeable and was able to answer all of my questions about the vehicle I was buying and the other vehicles I might have been interested in. Overall, I highly recommend this man!
Sales & Leasing Professional
very pleasant and comfortable experience - Nanny5
Mr. Tracy Floyd made the entire process stress free. He was considerate and attentive to my needs and worked to make sure that I was completely satisfied. I highly recommend that you ask for him when trading in or purchasing a vehicle.
New Car Purchase was Great! - Rhetta17
New Car Purchase was Great! The Trade-In and purchase was ddefinitely a wonderful experience. The salesman and manager were very knowledgeable of the vehicle I purchased. It has just the amount of interior space I was looking for. Thanks for all your help!!!
Faboulous - Chefdexterap
Stopped by as a shot on the dark to get the Car I wanted. I had been looking for a few months and they had the closest thing I could find. Was not expecting to drive off the lot that day but they were very welcoming and got me in the vehicle same day. The whole staff was very helpful. Keith is a great salesman.
Great place I will never go anywhere else! - Blue Tucson girl
I went to Modern Hyundai to get a recall fixed. I was told it would be 2 hrs(I wasn’t happy but understood). A few min later a sales mgr came and asked if I would like to trade in my car and look at some new ones. I said sure cause I didn’t want to sit for 2 hrs. I was introduced to a guy named Harrison and a few hrs later I Owned a new Hyundai. I absolutely love it and the way I was treated while I was there! I wish I had more space to say how much I love this guy! He is the bees knees for sure!
Thank you - bridgetbpalmer67
This was the most successful car buying experince i have ever had, where i walked away feeling like i had the best deal and nicest car and was not taken advantage of. Thank you so much for this experience Joanne, from start to finish, you simply made it my pleasure. I look forward to many returns and will definitely be referring customers your way.
Poor service - multiple visits for same issue - Racecar244
Moved from Northeast where Hyundai dealerships are dedicated to Hyundai vehicles and top notch customer service. Pinehurst Huyndai is NOT that type of dealership - it's an older Toyota dealership with service bays and a newer Hyundai dealership with no service bays. Cramped service bays, short staffed, no Hyundai parts stocked, weaving through overpacked parking lot is ridiculous, do not fully listen to customer issues and/or don't get entire issue into computer correctly. Been in three times for issue that's still not fully fixed and they left dirty handprints on my driver's interior door panel on two visits. They could not understand my displeasure after dropping car off last three Fridays and picking up on Saturdays (420 miles between my car and husband's to pick me up). I told them EXACTLY what is needed, they order wrong part for second trip that did not fix issue (not part that I suggested was issue), it needed two of the same part (that is part I suggested) but only ordered one for third trip. They didn't bother doing a basic 10-second double check to know issue wasn't fully fixed. They will never see my vehicle again - I'll make the trip to Concord from now on.
Easiest buying experience EVER!!!! - Sunroof lady
This was hands down the best buying experience me and my husband have ever had. We went on the lot not really knowing what we wanted and then we met Gwynn. He talk to us about our needs and wants and mine want was a sunroof!! It was about 95 degrees out and this man walked all over the place to find us our perfect car with a sunroof!! He treated us like friends unlike other dealers in the past. We gave him a price and he got us what we wanted...No headaches... Can't wait to do business with Gwynn again in the near future!
Negative Experience - twallace1109
Rude salesperson Donald; when you disagree, he says horrible things. I left this dealership incredibly upset with this salesperson’s unprofessional behavior. I was encouraged to go to the competitor because all Donald could sell me was a car with hubcaps. I did just that, went to the competitor and purchased a 2018 Hyundai Elantra and was never spoken to the way Donald spoke to me.
My best car buying experience ever !!! - DZride2018
From beginning to end it was a great experience. My personal sales consultant paid attention to every detail, addressing any concerns I had with honest and straightforward answers. The process was quick, the entire staff made me feel like I was the most important person at the dealership. I found the perfect car for me at a cost that was less than I expected and with their great financing options I have a payment lower than I thought possible. Now I can’t wait until my next purchase at Crenshaw Hyundai.
Excellent customer service - Dark-n-Lovely
I have been watching the "Equus", for 7 years, "I got the car I wanted", thanks too Mr.Tommie Jones. Throughout the entire process Mr. Jones was very professional and knowledgeable. My experience was hassle free and pleasurable. I will definitely send clients his way. Thank you again Mr. Jones, keep up the good work.
Awesome - quahoward1608
Helped me get into a new car. Great at what he does. Took sometime, but he did a awesome job making sure I went home in something I loved.
Great service visit - bigcrutch
Great place to buy your car and a great place to have your vehicles serviced. Friendly staff and the customer area is always neat and clean.
Excelente - Ramayo henry 456
I have great experience with Xzavier Boykin He sold two new car is excellent person and good customer services and the Manager Anthony other excellent person thanks for everything
Fair and honest dealer - Gepaulson
Everyone at Southern States is fair and honest. I was never misled throughout the sales process. They will not waste your time. Everyone is friendly.
Great experience - Jtopping423
I bought new Chevy Equinox fro m Erik Whitehurst at Stephenson Hyundai today.Igot great deal and had the most pleasurable car purchasr in my life. Erik worked hard for my business and was real pleasure to work with.
John Topping. Morehead City
Professional, personable, and honest - esskittles
Guadalupe was our sales person. She was very personable and willing to help without seeming like she was on the hunt for a kill. She answered all of our questions directly and did not dance around them, like so many other dealerships we visited did. The finance guy, Jay, was also awesome. He was straightforward in all of his answers and also very friendly. Much better customer service here than we have experienced elsewhere.
Beyond Disappointed . - TJ
I bought my car from Kieth Hawthorne Hyundai of Gastonia lees than month ago and they said if you have any problem just bring it to the service and they will take care of it. The car has so many issues and when I took it to service they told me you car is fine nothing that we can do about it.
Maintenance contract resolution - Glen j
I had written an earlier review about misrepresentation of the number of oil changes allowed in my maintenance contract on our 2017 Hunter Hyundai Santa Fe Sport. The financial representative at time of purchase had said multiple times when asked that oil changes were covered for three years . At 15 months we found out that the contract covered only two oil changes per year for a total of six oil changes . At 3,500 miles per oil change we ran out at 15 months . We spoke with Hunter about what the finance representative had said and initially they said there wasn't much they could do , it was a friday afternoon late . I was pretty disappointed. But the Hunter Group was very concerned with my satisfaction and multiple managers called and emailed me over the last several days. Though they were under no obligation to do so they made it right . We are pleased by this as the service you receive there is top notch, professional and courteous. Thanks Hunter for listening and caring . Sincerely Glen R Judd
In North Carolina
Lee Hyundai, Inc.