Service was great - NurseNana
The service department at Flow Mini was great; friendly, efficient and the waiting area was comfortable. Shannon helped me over the phone last week and in person today. I recommend them for service.
Emergency service! - 1.Ridgeway27262
After traveling for 7 hours my Mini's check engine light came on just two miles from my home! After having my car towed to Flow Mini they quickly worked me in and found the problem. They are great at communicating and letting you know upfront what it will cost. I would highly recommend the extended warranty!! Still love my mini!!
I've used this dealership for service on two... - cjunkielover
I've used this dealership for service on two occasions over the past six months. Both times, Dana Fredericksen has been my Service Manager. The first trip was necessary due to noises coming from the ABS system whenever I would go over small speed humps. I learned that a reprogramming of the computer was necessary and it would take a couple of hours to complete. The reprogramming took care of the problem and it hasn't been an issue for the past 3,000 miles.
Yesterday, the flexible service system indicated that my front brake pads needed to be replaced. The FSS also indicated that my rear brake pads had less than 500 miles before they would need to be replaced also. Both were done under the 3/36 Maintenance contract at no charge.
I had delayed buying a Mini for several years because of the service horror stories I've read on some of the major auto enthusiast web sites. I finally took the plunge and I've found the service department at Hendrick to be outstanding. Dana is awsome!