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HORRIBLE experience. Henry "the manager" is a TRUE used... - tcalmes
HORRIBLE experience. Henry "the manager" is a TRUE used car salesman
They say "no hassle" But you have to worry about them selling the car before your deal is done. Can never get through on the phone. The girl at the front desk that answered the phone hung up or got disconnected 13 times!! Then when asked to speak to Henry's boss, he said their is no one above him!!! I asked if he had a GM, he.said yes, I when can expect a call back. Henry stated if you want to talk to him call him Monday. He said he was not going to tell him tbat I.wanted to speak with him. WHAT KIND OF BUSINESS IS THIS????
New Countryman purchase - Susan
I’ve owned 2 Minis & loved both of them, but needed more space. The Countryman was perfect for my needs & this time I wanted a British Racing Green mini. Patrick Simpson helped me navigate the purchase once I had test driven other minis & zeroed in on another Countryman that just happened to be British Racing Green! Great experience overall from Patrick, Allison, & Matt.
Simply The Best - email@example.com
I have purchased two New Mini’s from Hendrick Mini and have serviced both cars there. This dealership and its staff are Simply The Best. The management stays involved and obviously set the example for every associate. They seem to be more of a family as opposed to just being coworkers. They have treated me as if I was family too.
Whenever I walk in the dealership I feel as if I’m visiting a close friend as opposed to going to a business for services. They are definitely in business to make money but you never feel as if you are just the next sale.
I have purchased from several other Hendrick Dealerships that just don’t seem to care about the customer and seem to only care about the sale but hopefully Hendrick Mini’s family way of doing business will spread to others in the Hendrick Automotive Group.