Service was great - NurseNana
The service department at Flow Mini was great; friendly, efficient and the waiting area was comfortable. Shannon helped me over the phone last week and in person today. I recommend them for service.
Welcoming - K9Trainer
I really appreciate how welcome Flow MINI of WS makes me feel when I come in for service. I travel 50 minutes to use this dealership just because of the way they treat me, with kindness and respect. They even remember me and that’s a great feeling. When time comes to trade for my next MINI, this is where I will bring my business. In the meantime, I trust my girl with a top notch Service Dept.
I've used this dealership for service on two... - cjunkielover
I've used this dealership for service on two occasions over the past six months. Both times, Dana Fredericksen has been my Service Manager. The first trip was necessary due to noises coming from the ABS system whenever I would go over small speed humps. I learned that a reprogramming of the computer was necessary and it would take a couple of hours to complete. The reprogramming took care of the problem and it hasn't been an issue for the past 3,000 miles.
Yesterday, the flexible service system indicated that my front brake pads needed to be replaced. The FSS also indicated that my rear brake pads had less than 500 miles before they would need to be replaced also. Both were done under the 3/36 Maintenance contract at no charge.
I had delayed buying a Mini for several years because of the service horror stories I've read on some of the major auto enthusiast web sites. I finally took the plunge and I've found the service department at Hendrick to be outstanding. Dana is awsome!