899 North Carolina Used Car Dealers

I was told they would hold the car. - To late

I was told they would hold the car. Drove a 100 Miles only to see it being driven off the lot as I pulled in. I Was going to buy a different vehicle but, test drove it and the low tire light on the dash was on.when I inquired the man told me yeah probably a sensor. I asked him to look at it he said when he got around to it. At the time there were no other customers on the lot. I left without buying anything an won't ever go back. Waisted my time and the customer service was awful

Wonderful Experience buying first "new" car - RFloyd

I highly recommend Capitol Auto as a low-pressure car dealer. Purchased a 1-owner 2014 Hyundai Elantra GT from Capitol Auto at the end of May. My initial contact was with Maria, who set up a test drive with Robbie with about 30 minutes notice. After the first test drive, they were patient and not “pushy” as I set up my finances. After a few days, I asked to take the car for a pre-purchase inspection at my mechanic. Maria was more than willing to accommodate. Picked up the car at 9am and was told not to bring it back until 2pm to allow the most time with it as possible. After returning to the lot, I worked with Tyler on final price and financing. He was more than willing to negotiate the price when I showed him the market data from TrueCar and Cargurus. Even though I was already pre-approved for financing, he was able to beat my bank’s rate. Including final paperwork, I was in their office for 2 hours, most of which was due to the bank taking an hour to process my information. Throughout the entire process of the first test drive to driving away with the car, I felt comfortable and under no pressure, which was a completely different story than the other official Hyundai dealers in Raleigh. A couple of my friends asked where I got the car, and after responding, I encouraged them to look at Capitol Auto’s lot first, because I know they will be treated well.

Moe made the buying process easy and stress free for me - balochmomin919

Moe made the buying process easy and stress free for me and my family, if your looking for a car I would highly recommend them

It was a very pleasant experience. - ballen12

It was a very pleasant experience. Everyone was very professional, and there was No "hard sell" type pressure. The price of the vehicle was clearly explained.

Great folks and great cars for fare price. Thumbs up !!... - Mandrsimpson

Great folks and great cars for fare price. Thumbs up !! Thanks to All for all your efforts . Give all the praise to God Almighty for all we do in everyday life.

Terrible Experience - Christina

At the time I purchased my 2011 Jeep Grand Cherokee, I also purchased the Freedom Warranty. Well 5 months after purchase, I took it to a shop to start a claim because it was making a loud noise. The warranty company inspected the Jeep and found that the drive shaft was bad, as well as, the transfer case motor. Their inspection report stated that the drive shaft was a long term pre-existing condition and would not be covered. Not to mention the transfer case motor is a non covered part. This dealer sold me a Jeep Grand Cherokee that had a faulty drive shaft at the time of sale. When contacting the dealer and speaking with Brian Jones, they refuse to take any responsibility for the issue and only want to blame the customer. I am now out an additional nearly $2000 for repairs I was not planning on paying. Did I mention, I have only had the vehicle for 5 months?! I was able to cancel the warranty for a prorated refund also but that was just as big of a hassle that you have to go through the dealership for. If you are looking for a safe, reliable vehicle for your family then this is NOT the place. This dealership is deceitful and the warranty they upsell to you is useless. I have lived in the area my whole life and have never had an experience as terrible as this when purchasing a car whether from a dealer or private seller. Go elsewhere, I promise you won't regret it!!

I felt like they tried to help me,but I didn't have - CANDICE DAVIS

I felt like they tried to help me,but I didn't have enough money

Cavalier Auto Sales was my savior I had been to several... - Angie1971

Cavalier Auto Sales was my savior I had been to several different dealership and heard no and I had to have a huge down payment. But I found a car that I wanted at Cavalier and called to find out the price when Brad answered the phone and helped me with the price. We set up an appointment and that afternoon I left with a new car. I would tell my family about this place so if you are looking for a great place to buy a car and get a great deal try Cavalier Auto Sales. Thank You for your help Brad

Terrible place - alejandropazoz

Sold me a BMW and I broke down three miles from the dealership when I'm bringing the car back he said that is not going to fix it

No pressure sales. - Kmorrow

No pressure sales. They deal almost exclusively with former fleet vehicles. So they vary in quality, features, and total miles. The trucks are priced accordingly. The truck I went there for was not in the condition I hoped for but I had no problem finding another that fit my needs. Just know that upkeep of each vehicle varies. Staff was very knowledgeable and friendly. Overall it was a very easy car buying experience.

Sales Manager, Cheryl Furcini, was awesome! - kimmoes

Sales Manager, Cheryl Furcini, was awesome! BMW of Myrtle Beach stated in writing that they guaranteed repair of the head unit on the used Infiniti that I purchased from them. However, when they received the estimate for a new unit they wouldn't do so and only agreed to pay the deductible. I dealt with BMW of Myrtle Beach from October through January with no luck (complete run around). On Jan 12, Cheryl at Infiniti reached out to my warranty company to see if I could go that route for repair since BMW went back on their word. She researched and found a pre-owned head unit and 15 business days later it was repaired! I appreciate her superb customer service, responsiveness, and friendly demeanor. I will never do business with BMW or Myrtle Beach again, but Infiniti of Wilmington definitely has my business.

Looking for a new or used vehicle? - Clark Cole

Looking for a new or used vehicle? Tom McClay at Hendrick Toyota of Apex is the person to talk to. He'll work to find you the best vehicle for you, with no pressure to purchase. He's happy to sell you a car but ultimately wants to make the best buying decision possible for you.

The best most friendly and competent service I have ever - wgbrbob

The best most friendly and competent service I have ever known. Growing up in a mechanics family I have seen them all.. This service department is the GREASTEST !

i have dealt with this organization for more than twenty... - wayno

i have dealt with this organization for more than twenty years, and have been convinced, by their performance under many different factual situations, that they are the finest used car/service source in guilford county. both don heath, the owner, and his son, donnie, are of proven honesty. they are straightforward and reasonable in their pricing policies, and the service staff is very dependable.

Rude Customer Service- They called me. Twice. - NotNice1234

This company called after business hours, to get information from me demanding it was an emergency. It was not. The same person did not actively listen or follow up with any of the information that she said she would send me then blamed me for her rudeness and lack of professionalism. If you want to do business to get abused and yelled and treated like an idiot, this is the place for you. If not, then I would not recommend this place based on their awful customer service.

Down home experience. Very Easy! - eazyed7

Doug Alligood was extremely friendly in helping me pick out a vehicle. I would have never thought that purchasing a vehicle could be so easy and I knew I could trust them to help me out. I would recommend this dealership to everyone!

Great Experience! - Steve

The entire staff was exceptionally helpful and friendly! The made my visit far more pleasant then I had expected. Thank you all for a GREAT EXPERIENCE!

Very friendly and helpful sales team. - ndcarter007

Very friendly and helpful sales team. I felt like they went above and beyond to help us find the perfect vehicle. It took a few weeks and a little patience, but we ended up driving off the lot with a great ride! Enterprise was not the only dealership that we visited. We searched other locations as well, but Enterprise was the most helpful and friendly and they made it happen.

I never knew buying a vehicle could be something that - June.w

I never knew buying a vehicle could be something that made me actually cry happy tears until today. Mr. Sam at Gary’s Auto, is without a doubt a true blessing to our family. For the last month, our family has been through one of the hardest seasons of life, but also one that we have seen God turn for such good. We were in need of a vehicle that was safe, reliable, and affordable. We had looked everywhere and were starting to think we wouldn’t find a vehicle that fit all three of those wants. Well, let me be the one to tell you, right now I am looking at the answer to a prayer. It is in my driveway. It is a beautiful, clean, safe, reliable, and affordable 2019 Jeep Cherokee. Mr. Sam at Gary’s Auto is a true gem of a person; kind, genuine, understanding, and helpful. I am truly not joking when I say that Gary’s Auto is going to be hearing “June and Jacob sent me” for the next few decades. Thank you and God Bless you, Mr. Sam. Incredible person, best company, and wonderful experience.

great family owned business - thomas

i bought a 2012 chevrolet traverse last week. bill and sherrie were super nice and honest. The traverse below retail value. They showed me the auto check two owner no accidents.There was no pressure what so ever. A friend of mine referred me and she said she got the exact same service. I would recommmend them to everybody.

Easy buying process, and got it delivered to my home. - Alsmith906

Easy buying process, and got it delivered to my home. Clem was great to work with!

Highly recommend - bdme.paris

I shared with the dealer what I was interested in and my price range. They found exactly what I wanted and the price was perfect.

Friendly, knowable sales process. - Mike1714

Friendly, knowable sales process. Follow through was excellent and the car was equal or better than the description.

Doesn't care about CUSTOMER, only MONEY - LoyalCustomer

1 day late and they're threatening repo. I've purchased 2 vehicles from them. I took them lots of documentation regarding losing my job (as she requested) and the "finance" lady said that it still won't stop repo process. They have NO SENSE OF LOYALTY FOR THE CUSTOMER AND ARE MONEY HUNGRY! This is the last time I'll do business with them. I need my car so I had to use bill MONEY. I told her this, and she just says "Ok. We'll take the money. Will your next payment be on time?" Awful customer, awful people skills. Dallas location on Harry Hines Blvd. The Desoto, Texas store is A LOT better. That's where I purchased my other two vehicles from. Stay away from the Harry Hines store, especially the "finance dept". #JOKE

I bought a 2002 Chevy Malibu with 109,000 miles on it for... - Charis02

I bought a 2002 Chevy Malibu with 109,000 miles on it for $4100 plus tax, title, and tags of for $190, for a total of $4290. I was told by my mechanic that was a fair price. It drove smoothly in the test drive. I bought the Malibu as is, with no warranty. Jerry told me there was a little trouble with the key and I might have to jiggle it to get it out. I went straight to my pharmacy and could not get the key out. I went to my mechanic at Snapdragon. He got the key out then we tried to start the car. The ignition would not turn. It was frozen. I did not even have the car two hours and I could not drive it. My mechanic argued with Jerry. Jerry finally agreed to pay for the parts for the lock and ignition. I had to pay the labor. Jerry had reminded me the car was sold as is and said he was doing me a favor. I did not favor his selling me a used car that was defective. Thank God for a good and honest mechanic.

Top Notch Dealership. - smoothasconcrete6977

All 5 stars truly earned. Top notch dealership in all aspects from working with the customers to get what they want, to ensuring all concerns and issues are addressed. I got an amazing deal on a 2012 Chevy Traverse. I shopped around and similar vehicles at other dealerships, including new car dealerships had more mileage and a higher price tag. I don't know how Mike pulls it off but he gets top quality pre owned cars. The staff was truly amazing and treats you like family. Highly recommend KarMike USA for a pleasurable car buying experience!

I called three times, left messages each time with the - whemph206

I called three times, left messages each time with the name of phone number. No one returned my call. Third call. I finally got a salesman after holding oN about five minutes. Every question I asked the salesman he had to go to the sales manager for the answer, I asked to speak to the sales manager, and he would not talk to me. I made a cash offer. He said I have to come in before they will even discuss it I live in Myrtle Beach and Fayetteville is over two hours away. I would not rather far if I didn’t know what the cash price was going to be. Salesman said it had it for several months I had two or three people interested but no one purchased a car , I’m a buyer, but they didn’t care, I had to ask the salesman to take my name and number. they also charge over $500 documentarily to whatever price is agreed on. I am waiting for the sales manager to call me. I guess they don’t care whether they sell the car or not. Wayne Hemphill