109 Ohio Buick Service Centers

As a new customer to Joyce Buick GMC I impressed with... - rankinwind

As a new customer to Joyce Buick GMC I impressed with the dealerships professionalism and customer focus culture. Ryan Conway was a total professional throughout the sales experience and came through on every level to ensure my purchasing satisfaction.

The auto-body department made the repair of my vehicle - delyn1972

The auto-body department made the repair of my vehicle easy and seamless. They kept me informed of the progress twice a week, and having a rental car right there for me to jump into was so much easier than dealing with an outside provider. Thank you!

My GMC Salesperson is Dan Fleming, been buying from him - Cher

My GMC Salesperson is Dan Fleming, been buying from him for years, personable, knowledgeable and will take the time needed for all your concerns when buying/leasing. I wouldn’t do business with any other dealership at this point. Service is great! And so is the Service Dept., with Bill and all at the service desk, employees, they aim to please and get it right!!

Shuttle service - Chickman

Curtesy shuttle service needs fine tuning. I live 5 minutes away and pick up times for my last 2 services were over 2 hours. I could have walked there by then. A lot of wait time!

When we bought this car new, we took into consideration - bruner_jean

When we bought this car new, we took into consideration the type of service the dealership offered. It was a big consideration in our choice of dealership in buying the car.

Dave always kept me informed of what was going on with my... - rinn99

Dave always kept me informed of what was going on with my car when he said he would. He was friendly and went above and beyond to get cost-effective work done.

They were so polite and did such a great job on my car. - fergy923

They were so polite and did such a great job on my car. Can’t thank them enough!!

Caleb was pleasant and took great care of me and my - Philipalestri

Caleb was pleasant and took great care of me and my vehicle. An asset to your team!!

Sirius wasted 2 hours of my time attempting to resolve a - Karenstrnad43

Sirius wasted 2 hours of my time attempting to resolve a problem with my car radio. Finally, they suggested I should go back to Ganley Buick for a repair. Service Dept took approximately 15 minutes to resolve problem! I'm embarrassed to admit the problem was of my making. I accidentally hit the mute on the radio - something I didn't know existed. I know now but service was very kind about not pointing this out to me. So Thank You to everyone in Service for kindness and promptness.

They took care of of my vehicle with out any issues and - Brian

They took care of of my vehicle with out any issues and kept me informed about anything that needed to be done.

It went in multiple times to be fixed and every time it - KRWRIGHT04

It went in multiple times to be fixed and every time it came back, it ended up with more damage than it went in with originally. Over a month. For 3 scratches

Marlon White is excellent in working with customers. - Bill60

Marlon White is excellent in working with customers. Kept me advised on timing and costs.

I love my 2012 Lacrosse and will not take her to any - Sue D

I love my 2012 Lacrosse and will not take her to any other dealer for service. My appointments are always on time, the explanation of necessary services is clearly explained and the staff is quite pleasant and informative. I've purchased all of my Buicks from Lambert since 2001. There is no better dealership or service department. Thanks Mr. Lambert and staff.

Fri Apr 14 2023 Took my Enclave in for oil change The - Hellfire 414

Fri Apr 14 2023 Took my Enclave in for oil change The incompetent mechanic didn't tighten the oil filter and oil was all over my frame. This is because I drove the express home and my engine could have been damaged. And we all know Ballas wouldn't except responsibility. They said they check all fluids, well my transmission fluid was also a quart low. xxxx Ballas forever. I will go back to Lincolns

Don't take your vehicle here for service. - Jason

Don't take your vehicle here for service. They will cancel your appointments, not return your calls, and if you do manage to get your vehicle in for service there is zero communication unless you take more time out of your day to go back into the service area where they can magically provide everything you had been calling for, only to not complete the repairs for something that should only take a day and a half. I've been waiting two weeks and getting anyone to talk on the phone is impossible. They might text you back, but it won't be anything useful. Go somewhere else and save yourself the frustration.​

I just found out that Billi Swihart left the dealership.... - Andy Skeen

I just found out that Billi Swihart left the dealership. Over the past years, Billi has always been there, calmly, professionally, and knowledgeably working out ANY problem we had with any of the 4 cars we have serviced there. If I needed to get in for service, she'd find a way. She knew the history of all of our cars and her mechanical knowledge was always helpful in knowing how to deal with the many challenges I presented her. Billi will be missed!

Such a wonderful place for buying and service!! I... - Columbiana customer for life

Such a wonderful place for buying and service!! I stopped in Saturday for an oil change and they had a cookie trailer for customer appreciation day...i don't know how often they do that but it was great timing and so nice