Ohio Mercury Service Centers

I had bought a truck from them I had a really great... - Georgia

I had bought a truck from them I had a really great experience and fast process. The truck had some problems they did not hesitate to fix it. I live two hours away and the truck could not be driven down their so they found a way to get it down their and loaned me a truck till mine was done. If I ever need another truck it will be the first place I will go. Told all my family and friends to go their.

Took my car in for body repair..Marty Almester and Autumm... - Jogirl7!!!

Took my car in for body repair..Marty Almester and Autumm Bailey were great to work with.. Class act and my car is beautiful !! Happy customer

The Owners Mark and Connie Beford have brought a new... - rlengle

The Owners Mark and Connie Beford have brought a new attitude to the dealership of customer service and caring. The entire dealership from management, sales and Techs do an excellent job of showing that they do care about you.

Don Wood is really great .They are professional,... - cjt551

Don Wood is really great .They are professional, friendly,The service dept knows what they are doing.Larry Porter the service manager does a great job.

Have used this dealership for years and there's a reason.... - Sherri & Shawn

Have used this dealership for years and there's a reason. I don't have to worry about being taken advantage of! Fair, honest and informative with repair issues and they don't get offended when my husband does the repair. When buying new, they've gone beyond expectations when it comes to finding exactly what I want......and making suggestions I never thought of which ended up saving me money. If you get a salesman that you don't quite hit it off with ~ GET A DIFFERENT ONE! Not all personalities match. Picking the right Mathews salesman for you is important. Long story short, our dealer/service of choice.

Chip and his sales/services teams are friendly (not... - Patty

Chip and his sales/services teams are friendly (not pushy) and listen to my concerns and needs. I always feel welcome, never rushed! Thanks guys!!

Expensive repair, problem not even fixed after 10 days. - james

Took Piaggio scooter in for repair, it had under 100 miles on it. Ten days later they said it was repaired, $ 175.00 in labor, they said they cleaned carborater real good.Drove my scooter home that day and the next day it would not start! Called dealership and they said maybe needs a new carborater, they will pick scooter the next day and give me a price on a new carborator. No one ever called me back and no one picked up the scooter, what a joke, piss poor way to run a business

Service dept - Don

Had a repair under extended warrenty that cost 2700 when i got it and paid 100 deductable for wheel bearing then it went bad again 18 months later Service is to be coveted 2 years parts labor ******was told another whell bearing would cost you 600 bucks because you didnt pay for first repair ????? What the xxxx was the 2700 for extened warranty and 100 deductable ??? This is not the first time i have been screwed by there service !!!

Recall warranty item. - Nvonada

I am waiting for Dutro Ford to call me for my Nissan to be brought back so it can be repaired, throttle body and headlight malfunction.

We come and get our service done here all the time.... - A

We come and get our service done here all the time. Always prompt and friendly. They even come and pick up and deliver to us.

Body Shop - DeBush

Great work and they were able to work around my needs for the Explorer. Thank You. Once again, great job and friendly service. Cathy Bush

fast service - ter

fast service to do oil change and rotate tires and check brakes and top off fluids was a good experience and was very nice and clean place

Excellent Service - Stacie P

I have been going to the service Dept. For several years and am always happy with the service. Jim and the guys are always very helpful and friendly.