1,905 Ohio SRT Service Centers

We drove down from Toledo to go to a concert. - Cindy

We drove down from Toledo to go to a concert. We were meeting friends for lunch, so we planned to get off at the exit where this dealership is located. When I signaled to exit, the check engine light came on, and the shift indicator "D" started flashing. We pulled right into Joe Morgan Honda. Laura met us when we walked in at 11:00 (service closes at noon on Saturdays), and we explained our plight. Long story short, there was someone there to diagnose it, they happened to have the part, and it was ready for us after we had lunch with our friends. Everyone was so nice, and it was such a relief not to have to deal with a broken down vehicle 2 1/2 hours from home. HUGELY recommend them!!!

Reliable service - Rev LL

I have owned my Prius for about 2 1/2 years, and I have never been disappointed with the service department in all that time. A service appointment is usually available the week that I phone for one. The service is prompt and efficient. I am truly delighted that routine service now includes a car wash! I would never take my car anywhere else for service!

As a new customer to Joyce Buick GMC I impressed with... - rankinwind

As a new customer to Joyce Buick GMC I impressed with the dealerships professionalism and customer focus culture. Ryan Conway was a total professional throughout the sales experience and came through on every level to ensure my purchasing satisfaction.

Outstanding Business- - Big Terry Freeman

I have purchased many used cars from Kempthorn with Denny. Never disappointed. I picked my Mercedes up today from the Body Shop. The shop and Bob did a great job! You cannot tell anyone hit my car! It was clean as when I first bought it. I tell all of my friends that are looking for a car, service and now body work to go to Kempthorn. Terry and Sonya Freeman

Treated fantastic. - Klingerteam

Treated fantastic. Very happy with service performed. And price was more than fair. Thanks again. Celina dealership

Went for an oil change in a Kia Sportage left with a BMW - karen.smith86

Went for an oil change in a Kia Sportage left with a BMW I class. Jason listened to what I wanted and made it happen. Great service

Our car's engine blew up (a known and fully warranted Kia - BN

Our car's engine blew up (a known and fully warranted Kia issue) while on vacation, over 600 miles from home. The area dealer said it could take 4-6 months for a replacement to be installed. After 2 long months, we learned how Chris, the Service Advisor at Kings Kia, helped another family in the same situation. Within 18 days, Chris was able to put the wheels in motion (no pun intended, but I'll take it), an engine was ordered, installed, and the car shipped to Kings Kia, where we picked it up. We are forever grateful for Chris' amazing principles, professional conduct, and extraordinary customer care. He went above and beyond. Thank you, Chris and Kings Kia!

Tony was polite and helpful. - denisegrimmer1

Tony was polite and helpful. He was the first person I came in contact with at Kings Mazda. He answered my questions. Explained the special Kings Mazda had on Oil Changes which I took advantage of. I appreciated the video shared with me that the tech took of himself servicing my Mazda CX-30. Thank you for your professionalism Tony! With that said each person yesterday I came in contact with was very helpful and kind. Excellent Service!!

Very professional Service!All work was performed as... - Flang

Very professional Service!All work was performed as promised and within the promised time! Scott Johnson kept me informed about the Progress of the job and also informed me when completed! A pleasure to do Business with Professionals who care !

The service team is great ! They are always polite and... - erin.senters

The service team is great ! They are always polite and willing to help & get my car in and out as quick as they can Julia is awesome

The auto-body department made the repair of my vehicle - delyn1972

The auto-body department made the repair of my vehicle easy and seamless. They kept me informed of the progress twice a week, and having a rental car right there for me to jump into was so much easier than dealing with an outside provider. Thank you!

Best car buying experience ever.everything was quick and... - 56singh

Best car buying experience ever.everything was quick and easy. In and out in no time.

Great customer service. Great caring staff. Highly... - Sandy

Great customer service. Great caring staff. Highly recommend this dealership to anyone interested in purchasing a quality vehicle with great maintenance service. Service is consistent and wait time not long.

Drove for 7 hrs in total to get my daughter her Ford Edge - Alex Jebara

Drove for 7 hrs in total to get my daughter her Ford Edge and I couldn’t be any happier! They were very honest and straightforward from the beginning. Thank u Bella for making this purchase experience a lot more easier on us and truly enjoyable! One of the best car deals for a car in such a great condition!

This service experience for me marks my return to... - CARFLEX18

This service experience for me marks my return to Liberty Ford Aurora (formerly Solon) for my vehicle needs including service and purchase. It feels good to be back. Danielle Hope, my service representative, patiently listened to my concerns about my 2018 Flex and fully addressed them including the water leak I was continuing to experience with my panoramic vista roof. I received a rental, the regular maintenance was timely performed (for which I paid), and my vista roof was repaired at no cost to me. (Note: This was the third time my Flex was in for leaks in my panoramic Vista roof, but the first time Liberty Ford would provide service for this issue. I leased this car from another dealer and the first leaks occurred when my vehicle had 635 miles on it and I had had it fir about three months. The second leak occurred July 2019 when my Flex had 11,950 miles on it. The third leak is this service visit. Given that this was a outstanding issue, it was recommended by the dealership where I originally leased this vehicle that I contact Ford directly. Ford Customer Relations worked directly with Liberty Ford Aurora in taking care of the water leak at no cost to me. ) It is great to know that Ford stands by its products, appreciates its longtime customers (we have been part of the Ford family for over 45 years), and that Liberty Ford Aurora once again took care of my service needs. Thank you Danielle for your the empathy, care, service, patience, and professional manner in which you took care of my Flex. It feels good to be back home!

i had my oil changed at the liberety ford quicklane, - d_jakab

i had my oil changed at the liberety ford quicklane, there were three service technicians working on my ford escape. they were very polite and knowledgeable. they gave me some helpful tips on how to work some of functions on my steering wheel. i was in and out of the dealership in less than 30 minutes. i recommend their service dept. without reservation.

Best customer service. - Liberty for all

Best customer service. I am always comfortable while I am waiting. I have an home feeling.

The work I required was done quickly and in a timely - Dave Masters

The work I required was done quickly and in a timely fashion, as I’ve found to be the case in dealing with Liberty over the past 40 years.