1,902 Ohio SRT Service Centers

Thank you for your excellent service and helping me to - Diana Leith

Thank you for your excellent service and helping me to feel safe in my car because it was checked properly.

Terry Howard is amazing.Highly recommended. He has helped... - Teresa

Terry Howard is amazing.Highly recommended. He has helped me with my last two purchases and is very knowledgeable and courteous. Simply the best thank you

My Experierence at Joyce Buick, Mansfield, Ohio - Linda Lee

I took my 2007 Saturn Ion in for a check-up due to engine light coming on and ignition switch not working properly. Mileage on this car was only around 58,000. I had made up my mind that if the problem with the engine light was going too expensive, that I was not going to do the repair work. While they were checking my Saturn out, I decided to look at the Buick Encore. I bought a new sewing machine about six months ago and I was having great difficulty lifting my sewing machine in to the trunk of the Saturn and also removing the sewing machine due to having to lift it up over the trunk edge and then bringing it forward and setting it on the pavement in order to wheel it in to the building where I was taking my classes. We knew Matt Moulton, General Manager, and told him that we would like to talk to him about a Buick Encore. He was kind enough to show us all the features that he could show us in the Sales Room. He then turned us over to Patrick Horn who took us outside to see the other Encores they had in stock. Many colors to choose from and different models of the Encore. I took the Encore for a test ride and I was ready to see some figures and what I would have to come up with monthly. After talking back and forth a little while, I decided to go forward with the deal. Now, I have a new Buick Encore (Black Cherry) and a great new ride for my sewing machine. I would like to Thank Matt and Patrick for their considerate handling of my new purchase

Recently purchased a used 20 Traverse, I had the vehicle - rupesafety

Recently purchased a used 20 Traverse, I had the vehicle serviced and went to pick it up and I forgot a coupon with a savings of 20.00. they refused to give it to me because I did not have the coupon with me. What ever happened to good customer service. I have two Companies and Im in the process of buying two more vehicle's for my Company. Obviously it wont come from Graham Chevy.

Great local Cadillac service! - Dianec1021

It is so nice to have local Cadillac service we can trust and call upon whenever needed! We are grateful for your expertise and reliability.

Scratched the whole side of my truck - Hoffman418

Brought my 2014 Silverado in today for an oil change and recall fix and when I got my truck back there was a long white scratch down the side of my truck. I'm guessing from the car wash. I let service know about the problem and they said they would fix it that it should polish right off. After waiting for them to fix it they said it polished right off. Which the white Mark did but there are still deep scratches in the clear coat and on the tail light. I'm not satisfied with there quick fix and kick me out the door. Going to have to find another delearship I quess and will have to have a body shop to fix the scratches in the clear coat.

ford of mansfield and their staff are helpful and... - jsackman

ford of mansfield and their staff are helpful and patient. i have on several occasions gone in because i hear a noise. i work at night and need to know i wont break down. not only did they get a test drive in they get a tech to check . i needed brakes one time, this last time a stabalizer bar.thad and josh know when they see me coming but they still hang in there.

We can't say enough about the great service we... - tkinton

We can't say enough about the great service we received when we had to visit Grahamauto Mall in Mansfield on May 22, 2013. The repairs that we were there for were supposed to take half a day or so so we were offered to be shuttled somewhere. Our driver, Brian, was very pleasant and promptly took us to our destination. His attitude was just great although we know he was working under a lot of stress and he was continually getting more calls than he could take. When he picked us up he didn't even have time to take a lunch break (we know this because we asked, not because he told us). His calls were backed up, but we were still picked up very soon after our call to him. He was very pleasant and personable....a real asset to the company. Josh Schuler was the Service Advisor who handled our service. He went our of his way to take care of us. Our car was finished sooner than he thought it would be. The employees that we dealt with were all just exceptional.

Another very satisfying experience. - Im24Grandpa

I always have a great experience when I visit Great Lakes. They are very knowledgeable and willing to answer all my questions. I have known Tom Lachey for many years and consider him my go-to guy.

Ive bought several vehicles from there, and my salesman - John Ruiz

Ive bought several vehicles from there, and my salesman Kenny did everything in his power to make me happy. Sadly Kenny left and i did buy my next new vehicle from him at another chevy dealer but still continued my service at Greenwood Hubbard Chevy. Last year i took my husband to Greenwood Hubbard Chevy Josh was our salesman, it was the worst experence EVER. He was rude, very short and didnt even go over the vehicle we bought, come to find out he has issues with samesex couples. Now to the service dept.....over the past three years the service dept has SEVERELY went down hill..I took my car in today for a 15k check up and to have my front and rear park assist installed, job that was only to take 2 hours took 6.5 hours no explanations, no nothing, this is not adding all the other multiple problems ive had in the sevice dept and would take to long to explain. So, my recommendation, GO ELSWHERE!!! BUYER BEWARE, AND PEOPLE WHO NEED SERVICE........GO ELSE WHERE!!!! MY NEXT VEHICLES WILL BE BOUGHT ELSWHERE AND IM LOOKING FOR A NEW SERVICE DEPT. I RARELY EVER POST THINGS THAT ARENT DEROGATORY BUT ANYMORE ITS GOTTEN TO BE TOO MUCH.

Our 2017 Lincoln MKX has failed to start 4 times in cold... - Kentucky Mom

Our 2017 Lincoln MKX has failed to start 4 times in cold weather. It has been to 4 different dealers with no one even finding the problem. It happened again while at our daughter's in Jefferson Ohio. Went out to leave on Monday morning, car wouldn't start. Because no Lincoln dealer was close by, the car was towed to Greg Sweet Ford. By 2 that afternoon, they called and said they found a relay stuck open. Since it was too late to go home that day, we told them to service the vehicle and we would pick it up the next day. By 2 pm the next day, the car was repaired, serviced and washed. Very reasonably priced service too. Very good experience and they found the problem.