1,242 Ohio Used Car Dealers

VERY DISHONEST PLACE!!! I wish there was a MINUS star... - this12

If you're not wanting to get treated horrible AFTER they get you in the door and get told lies and will be disrespected by 99% of the staff and be scammed by either the junk cars or the scamming way they conduct business and the way they do the "approvals" then avoid this circus!!! Horrible HORRIBLE way to do business and they just want your money and after the "deal" they ignore and hang up on you and will move on to the next. Check with the BBB on all of the complaints or with the Ohio Attorney General's Office on lawsuits. DO NOT BUY FROM THIS PLACE. **THEY ALSO OWN THE DEALERSHIP DOWN THE STREET DIXIE IMPORTS!!!! RUNNNNNNN!!!!!

WELL IF YOU BUY A VEHICLE IN THE COLD MONTHS OFF OF THEM,... - DANP1962

WELL IF YOU BUY A VEHICLE IN THE COLD MONTHS OFF OF THEM, HAVE THEM PUT ON PAPER THAT THE AIR CONDITIONER WORKS.............I BOUGHT A FORD E250 IN NOVEMBER 2011 AND FOUND THE A/C HOSE WAS CUT(AS I WAS CHANGING THE ALTERNATOR ON THE FIRST DAY). SO I CONTACTED THE SALESMAN AND HE PROMISED ME WE`D GET SOMETHING WORKED OUT,,,NOW HERE IT IS MARCH 2012 AND THEY WONT DO A THING ABOUT IT!!!NOT EVEN RETURN PHONE CALLS....THEY ADVERTISED WITH AIR CONDITIONING !!!!!! BUT IT DIDNT HAVE IT WITH A CUT HOSE... TOTAL CROOKED PEOPLE, I GUESS THATS WHY THE WORLDS IN THE SHAPE ITS IN....PEOPLE DO NOT TRUST DONNELL AUTO GROUP ...............GO ELSEWHERE.

No issues great customer service would recommend to any - India A

No issues great customer service would recommend to any one in the market for a reasonably price car

Bought a car, speedometer didnt work, odometer didnt... - screwed by auto corral

Bought a car, speedometer didnt work, odometer didnt work. Cracked reserve tank, cracked head gasket, ripped tire belt. trunk wouldnt open, cd stuck in player. horrible car, unwilling to work with me on issues. dont buy from them. unfriendly and unprofessional.

Hey all,There’s really no other way to put it then oh... - Craigcomroe

Hey all, There’s really no other way to put it then oh my xxxxxx god. This car is more than I could’ve imagined better presented than ever expected and I am on cloud nine. From the first phone call through documentation, communication and everything else involved you and your team have been absolutely astounding. There is a reason that people do business with you and I am now hooked. The only thing I can say other than thank you times infinity, is to please find me some thing in Phoenix Yellow. Thank you again and again and again and again. You are all awesome.

Very friendly staff, fantastic selection. - rkaufman713

Very friendly staff, fantastic selection. Quality vehicles with reasonable prices. Makes me feel like I was doing business with a good friend. Definitely would buy my next truck from them

My then-partner and I bought a used Subaru Forester from... - staredit

My then-partner and I bought a used Subaru Forester from Tom and his son (it's been 4-5 years, and I don't recall his name). They had a very good price on it and agreed to take it to a AAA mechanic who checked it for us (we were buying it long-distance). Report came back clean, we drove to Ohio to get it, and it's been a great car. They were very nice to deal with, great car and a great price. I would recommend them.

After reading all of the rave reviews about Fisher Acura... - Amanda P

After reading all of the rave reviews about Fisher Acura I am really disappointed in my experience. I may have rushed into my purchase without fulling inspecting the vehicle I was purchasing and that is my own fault, but I really trusted the dealership and their reports that the car was thoroughly inspected. Let me start with my first initial impression upon arrival. We arrived at the dealership on a Saturday and looked around on our own for about 15 minutes and looked around hoping to find help which did not come. We eventually had to enter the building a looked for a sales associate who could possibly help us which took another 5-10 minutes. I mean, we get it, it's Saturday, everyone is short staffed, but at the very least anyone could've acknowledged our existence with a greeting and assurance that someone would be with us. When we finally got help, he was nice and was very reassuring. He listened to what we were looking for and provided us with 3 options. We took the car for a test drive and were told that initially "the brakes will make a strange sound at first because it had been sitting for a while." We thought nothing of it. It was hard to see the many imperfections on the car due to how dirty all of the cars on the lot were. We chalked that up to the weather, but on the inside there were spills and stains that were missed when they cleaned the car during intake. Still, we loved the car and decided to purchase it. The process wasn't like any we've experienced before. There was a lot of running back and forth and it just wasn't the smoothest experience. The whole process took about 5-6 hours and mind you with a 3 year old that was rough. Finally got through the process, signed the forms, paid the man only to get a call to have to return because a form was forgotten. Even that was fine. Now, what was not fine was the fact that I had a massive wasp nest in my driver-side mirror which we only discovered when we were driving home. The car is riddles with orange spots on the white paint which I truly hope is not from rust considering the car is from the east coast which is a common problem. My biggest issue is the rear brakes were not inspected at all even though the report says the brakes were checked on the vehicle. I've had the car for all of 2 weeks and have already had to pay $300+ to replace the rear rotors and brakes because they were completely down to the metal. That was the source of the "noise" our salesmen had told us about during the test drive. Mind you, I also made a point to bring all of these issues up with I had to stop by the following Tuesday and I was pretty much dismissed. If I could return the car I probably would. I don't think I would return to purchase another vehicle and I doubt I would recommend this place to anyone else. Disappointing and buyers definitely beware. Probably bring your own mechanic to inspect the vehicle before you buy a used car from them.

Spoke with John on the phone about a used truck. He was... - 1234moondog

Spoke with John on the phone about a used truck. He was great to deal with over the phone so I fugured it would be a great experience to come in and see him in person. As the dealership was a little bit out of the way it was well worth the trip. I did buy the truck and I got a great deal. Then I did the paper work with Mark Piper and he was also very helpful too. I recomend the dealership to one and all.

Great customer service - Joyce

Found a SUV online and although they were 2 hours away, well worth the drive! Great deal on the 2017 Hyundai Santa Fe we purchased today. I hate car shopping and told Craig that but his friendly demeanor and sense of humor helped make this a very pleasant experience! Will go back there next time I need another vehicle & would refer friends to them!!

Buying a car online can be hard, Golden Rule makes it... - Bronjoe

Buying a car online can be hard, Golden Rule makes it EASY! VERY NICE RIDE A+ CA Customer- Nice Car- Excellent follow-up- Straight Shooter! Would buy from them again. Delivery estimate was free. Very professional driver.

If you're looking for a good car buying experience, don't... - jellybean621

If you're looking for a good car buying experience, don't walk, but RUN from Hall's auto Sales. If you get a salesperson named Tom, expect him to be a complete jerk. Don't ask about price, he'll simply hang up on you. Their website is pitiful when it comes to car shopping. Not only is their sad excuse for a website, it's not user friendly, every car is kept a secret how much the car is forcing you to call. This is obviously their way of controlling their customers into paying as much as possible for a car, instead of offering good deals. Anyone that buys a car occasionally knows that good customer service and offering great deals is the way to win customers, not hanging up on them and keeping it a secret how much cars are.

AWFUL BUSINESS!! - Nma1jml

This business told my husband they would hold a truck to be purchased until he drove there as it was a 4 1/2 hour drive. My husband was 20 minutes away when they called and said they sold it. That was 9 hours of travel plus $90 in gas that Herrnstein had my husband waste! No compensation! They also relisted the truck on their website for a higher price the next day!

Bought my Defender 90 SW from these guys a few months... - D904me

Bought my Defender 90 SW from these guys a few months ago. Cool inventory. The deal was good. Thanks I will be recommending to Rover club

Best car dealership we have ever dealt with! - Anders.teresa

Best car dealership we have ever dealt with! We wasn’t treated like customers, we was treated family. Would highly recommend!

To say I am very disappointed with this dealership is an - TMAC 70

To say I am very disappointed with this dealership is an understatement!! I was hoping to purchase a new Frontier Pro4X. Dan Henshaw is not a man of his word plain and simple. Matt Pugh Executive Manager never called me to discuss. I would stay away from making an out of town purchase from them. My credit score I see from TransUnion is 75 points higher than the report they pulled! I offered to have my wife co sign who has stellar credit but Dan Henshaw told me they really don’t want the deal and there are too many “Red Flags” on my file and they simply don’t want to do the deal on their truck. My reviews like this are seen by thousands of people. My wife and Son already have 18 month leases on these beautiful trucks. If you would like help securing one for yourself I am in the business and there are dealers willing to work with you and your credit situation. If I can help I am the Executive VP for EasyLease Automotive Lease. Both of my leases were secured for under $500 down and $500 per month (with approved NMAC) credit. The buy rate on the lease is currently .00305 and the residual is 95%. If I can answer any questions please call me directly 2145488200.

GREAT SERVICE, No hassle delivered as promised! - bschwark

GREAT SERVICE, No hassle delivered as promised! I will definitely recommend to friends and family.

Colt was an absolute gentleman that help my family... - F25033

Colt was an absolute gentleman that help my family purchase a pre-owned truck. The experience was wonderful and I recommend anyone looking for a vehicle to give these fellows a chance. Thank you Colt and we will be back for our next vehicle and we will send all of our friends and co-workers to see you.

IN DEFIANCE THERE WAS A MANAGER NAMED LUPE THAT I TRIED... - 1CHANCE

IN DEFIANCE THERE WAS A MANAGER NAMED LUPE THAT I TRIED TO TALK WITH ON THE PHONE TO CLEAR UP A PROBLEM I HAD WITH THE SERVICE I WAS GETTING AND NEEDED SOME ANSWERS, BUT WHEN I CALLED HIM HE WAS VERY RUDE AND HUNG UP ON ME. I WOULDNT WANT A MAN THAT DIDNT KNOW HOW TO HANDLE A CUSTOMER PROPERLY RUNNING MY BUSINESS. HE SAID HE WOULD CALL ME BACK AND NEVER DID SO I HAD TO CALL HIM AND HE HUNG UP THE PHONE. I DONT THINK JIM WOULD LIKE TO KNOW HOW HIS MANAGER TREATS THE CUSTOMERS BEHIND CLOSED DOORS, AND DONT THINK THIS SHOULD JUST BE SWEEPED UNDER THE RUG. UPSET CUSTOMER WITH THE SERVICE OF THE MANAGER. TAMMY BAILEY

I had an amazing experience at this dealership-- - Pilar

I had an amazing experience at this dealership-- everything went smooth and perfectly. Very nice place(massage chairs), very clean, staff is very polite and attentive, especially Dustin Warthman, he is the best salesman I've ever met!Thank you for helping us get our new truck, we love it!! I recommend this amazing place. There's a wide variety of vehicles as well.

Great Experience, Great Dealer - jerry1947

My wife and I went to Jerry’s Auto Mart to test drive a Saturn Aura. We have bought five trucks and cars from Jerry’s. I will tell you this you will never be pressured or feel uncomfortable at Jerry’s Auto Mart, they will let you test drives and answered every question you have. I definitely recommend this dealership and Scott to anyone in the market for a pre owned car or truck.

Purchased suv - samj12

Excellent service and friendly knowledgeable sales staff. Vehicle was listed online and was exactly as advertised. Salesman Dave understood what we wanted and delivered! Very happy with our purchase have already recommended to others.

I was looking for a good car with room for my kids and... - hhains

I was looking for a good car with room for my kids and towing capacity for our camper. I was nervous about what shape the car would really be in. (motor, suspension, etc). Johnson Automotive overcame that by letting me take it out and go over it thororghly, going into detail about the maintenance schedule, thorough treatment during scheduled maintenance, etc. Everyone was nice, appeared sincere, service was great, excellent experience. H. Hains

Went out of his way to accomidate us. We're doingg... - Gpa

Went out of his way to accomidate us. We're doingg avdavce shopping for grandson in Ca in Airforce who was coming home on leave. He was patient and helpful in selection and advance prep so deal was ready when he arrived.

The owner Jay was dishonest with me about EVERYTHING! - Amy

The owner Jay was dishonest with me about EVERYTHING!!!! 1) He priced truck for 11,000. Then when I said it seemed steep, he stated you would work with me. On paper work that he would not sit down & discuss with me because he was “too busy” so he had an assistant do. The truck was priced at 11,995.00- THAT IS NOT 11,000.00 2.) On day 5/3/22 HE stated that finance company required 2000.00 down. I stated all I had was 1500.00 as we had agreed on. JAY stated don’t worry I will put you down for 2000. 00 and when we get tax check I will take my 500.00 then. JAY nor his assistant put 2000.00. As confirmed with finance company as well as my contract… I was only credited for 1500.00 — Which is 100% provided by me. I asked his assistant because Jay left to sell another vehicle. She confirmed that Jay got it to go through for my 1500. I was assured all was approved and accurate. Now… Here we are 45 days in and I can’t get tags because Jay has not paid taxes to Ohio or Kentucky. Neither state had released a title. Jay will not respond to messages nor calls and he clearly did not assist me in any way financially! •Jay lied about price then bounced at signing so I couldn’t get an answer. I swallowed that. •Jay lied about the 500.00 towards deposit and it had been confirmed on my contract and with finance company that I was only credited for my 1500.00 •Jay lied about the condition of truck. Headlights went out as soon as they were on long enough to get hot. Both had to be replaced due to seal and moisture •Universal Joint had to be replaced with in the first month. I was advised that was the popping noise that Jay & his mechanic told me that I was NOT hearing. •Sensor is costing 480.00 to fix due to it is hard to get to. •AND the rocker are a job to fix as well. The lowest quote I have got for those is parts 260. With minimum labor of 1200. THINK TWICE BEFORE DOING BUSINESS WITH Jay at Jordan Auto Sales