1,240 Ohio Used Car Dealers

The owner Jay was dishonest with me about EVERYTHING! - Amy

The owner Jay was dishonest with me about EVERYTHING!!!! 1) He priced truck for 11,000. Then when I said it seemed steep, he stated you would work with me. On paper work that he would not sit down & discuss with me because he was “too busy” so he had an assistant do. The truck was priced at 11,995.00- THAT IS NOT 11,000.00 2.) On day 5/3/22 HE stated that finance company required 2000.00 down. I stated all I had was 1500.00 as we had agreed on. JAY stated don’t worry I will put you down for 2000. 00 and when we get tax check I will take my 500.00 then. JAY nor his assistant put 2000.00. As confirmed with finance company as well as my contract… I was only credited for 1500.00 — Which is 100% provided by me. I asked his assistant because Jay left to sell another vehicle. She confirmed that Jay got it to go through for my 1500. I was assured all was approved and accurate. Now… Here we are 45 days in and I can’t get tags because Jay has not paid taxes to Ohio or Kentucky. Neither state had released a title. Jay will not respond to messages nor calls and he clearly did not assist me in any way financially! •Jay lied about price then bounced at signing so I couldn’t get an answer. I swallowed that. •Jay lied about the 500.00 towards deposit and it had been confirmed on my contract and with finance company that I was only credited for my 1500.00 •Jay lied about the condition of truck. Headlights went out as soon as they were on long enough to get hot. Both had to be replaced due to seal and moisture •Universal Joint had to be replaced with in the first month. I was advised that was the popping noise that Jay & his mechanic told me that I was NOT hearing. •Sensor is costing 480.00 to fix due to it is hard to get to. •AND the rocker are a job to fix as well. The lowest quote I have got for those is parts 260. With minimum labor of 1200. THINK TWICE BEFORE DOING BUSINESS WITH Jay at Jordan Auto Sales

They sold me a car with a transmission issue and did not - christybarnes36

They sold me a car with a transmission issue and did not disclose the information to me prior to purchase.

Working with Josh Fisher at Kerry was a great experience. - conbur1030

Working with Josh Fisher at Kerry was a great experience. He was proactive, professional but laid back. He made buying a new car a good experience.

This was the second time (June 22, Dec 22) we have bought - ThriftC

This was the second time (June 22, Dec 22) we have bought from Brian. He is excellent to work with. We highly recommend Lease Car Sales!

Very professional/knowledgeable answers all questions - Jeffrey.sallee.12

Very professional/knowledgeable answers all questions corrected concerns on the spot 😁 will suggest to all

Pat is a wonderful person to deal with! Very nice , right... - Sini

Pat is a wonderful person to deal with! Very nice , right to the point and will bend over backwards to make your visit a great experience! Go to Pat if you want the best deals and the best prices! The BEST in the Ohio Valley! You will never have to go anywhere else! You WILL leave with the car that is right for you and a BIG SMILE on your face! Thank you for a great job well done! I will be telling EVEYONE about you! Have a wonderful day! Sini

ripoff - MushBrain

they lied about mechanical problems and said thats what i get when I called them about it. he was completely rude and i think they should be shut down

Very satisfied, service was excellent - Rashaan Simpson

Very professional and helpful would consider buying my next car from here very nice selection of cars very good quality of cars at a very reasonable price

A Great place to get a vehicle. - bushjudy100

A Great place to get a vehicle. And the people are very helpful and nice.

I haven't heard anything back from them yet but I heard... - keliat

I haven't heard anything back from them yet but I heard they are good

Wow! Car buy delights parents AND son. - elizachase

We love the service received from Maxtown Motors. After months of agonizing over what kind of car to buy for our teenage son, Dennis Glassburn's name was recommended as a used car expert. When we met, discussed our needs, concerns, budget and more, Dennis was quick with sound advice. More importantly, he found a car that delighted our boy, soothed our worries and didn't dent our pocketbook on the purchase price or car insurance. Our son is thrilled with his new found independence. We - mom and dad - are comforted knowing the car won't break down or fall to pieces when (not if) he has his first fender bender. Thanks, Dennis and Maxtown Motors!

Nice collection good price good service fast service - Mando

Nice collection good price good service fast service great customer care honest and trustworthy customer support

The people were very friendly and were willing to work... - OhioJeeper

The people were very friendly and were willing to work with me to get whatever I wanted/needed. They worked with me on the down payment and moved quickly to get me into the car. I have purchased many vehicles in the past and I think this was the smoothest purchase I've ever made. They were honest about the history of the used vehicle I purchased and even provided pictures of other vehicles I was interested in that had been restored. Thanks Mission!!

They didn't want to sell a car that day they said I had - hotminute1963

They didn't want to sell a car that day they said I had no pre qualified status for them they didn't do financing

RUN! - linda3bauer

RUN!! DO NOT PURCHASE FROM HERE!!! I purchased a car for my youngest TWO weeks ago for $3500. After ONE WEEK the fly wheel failed and we were quoted $2300 to fix it. I called the owner, Brad, and explained that the car wasn't even driven for two weeks to see if we could come to an agreement...basically said, too bad.

My Great New Used Car - mark pavlik

I recently bought a 2007 Chevy Malibu from National Car Mart . I want to take this time to THANK Mike Halley in sales , and Tom from financing . They both are great guys to work with . Even though I have no credit they were able to get me the finace to get my car .. Once again I am Very HAPPY with both of these guys and WILL recommend them to everyone

I have sent in (2) request about the vehicle I was there... - pmeloche

I have sent in (2) request about the vehicle I was there to see / Went to the lot on a Saturday and look around for 20 Minutes , At no time did any one come out to ask to help myself. When inside to see if there was any one that could help. Noted that they were chatting and one there cell phones but was not helped. / Purchased in a vehicle different seller

Not Reliable dealer ,do not recommend - Shashank

I bought a used car (2012 Nissan Versa) from Nationwide Automotive Group (Monroe) 3 months back. After 3 months my car broke down on the highway and the speed was not going above 40 MPH. I had to tow the car to the nearest service center.They had suggested for the service check to the Nissan service center. After couple of days my car broke down again but luckily not on the highway I had spent money again in towing it to nissan service center. Nissan guys told me the car has transmission issue and it already had a junk transmission (old) whose record was not present in the carfax and Dealer had not informed me anything on this. When I called the dealer (Nationwide Automotive Group) regarding this issue they are not taking any responsibility of it. All my money gone in vain within 3 months of buying this car apart of it I had spent $900 more for servicing and towing. I had a very bad experience from Nationwide Automotive Group and I wont recommend it to anyone who is planning to buy a used car. I have to spend $4000 again to get a new transmission (CVT) just after 3 months of buying a car.

Great buying experience. - Mark

Great buying experience. John Lattimore was great to work with. Olivia and Mr. Biggs made the paperwork go smooth.

Mathias and Kim were very open and honest with us about... - linda.bonnettegrant

Mathias and Kim were very open and honest with us about the vehicle I purchased. It was a 2006 Volkswagon Touareg. It is just awesome. The price was great. Drives and rides so nice. Equipped with everything you would want.

What I WONDERFUL place to buy a car!!!! The cars are... - chrisjohnson

What I WONDERFUL place to buy a car!!!! The cars are BRAND NEW CLEAN!! This is a family owned business and they treat you like one of the family.We dealt with the owner himself. Super nice guy!! Could not have left there happier!!! We will be DEFINITELY refer all of our friends!

■●BUYER BEWARE●■ Found my new ride on Facebook with PHD - KathleenRamey

■●BUYER BEWARE●■ Found my new ride on Facebook with PHD Auto Group. After days & hours of research, they offered more bang for the buck. Car Gurus said it was a great deal and it truly was! Can't begin to say enough about Matt & Ashley! Very accommodating & extremely friendly. According to carfax it was in an accident. Asked the manager what kind of damage there was and from the photos and what I was told, bumper skin. OK, not a big deal. Well it's the morning after purchase, discovered I was lied to. They accident obviously was a bit more extensive. The liftgate (which still has junkyard part #'s on it) and other parts as well. Hit so hard the plastic is buckled inside. The drivers side was hit evidenced by bondo & a bad paint job & the overspray left behind. The front bumper doesn't even line up, so I can only assume damaged up there too. Contacted the dealer, said it's off the lot & my problem! At this point, I'm left no choice but to contact The Ohio Attorney General and Attorney Greg Reichenbach. I can't stop reflecting on our trade. The manager went down $2k on my trade offer because they put it on a lift and discovered a leak. I didn't want to walk away from the deal over $2,000. So he & I walked outdoors and distinctly said to him, you had the opportunity to put our vehicle on a lift and go through it with a fine tooth comb and I'm not afforded the same opportunity with the vehicle I'm buying from you. Im taking you at your word that there is nothing wrong with it. There's so much wrong... You don't want to accept the return and it hasn't even been 24 hours, which would have been the easiest & most decent and reputable thing to do. We will take the route to get our desired outcome. Update: While discussing situation on the phone, a man stating he was the manager, threatened if we followed through with our complaints their would be repercussions on our end. I Sir am not not happy with this entire deal nor your threat! ** Please look at the reviews on cars.com for this dealership. It seems this is common practice for them!**

Nice vehicles, top quality work, and no sales... - Dale

Nice vehicles, top quality work, and no sales pressure. Vehicles sell themselves. They were a pleasure to work with.

Never responded to my request, had no information on the - Susan5

Never responded to my request, had no information on the cars on the lot, unprofessional

Sold a lemon to daughter n law - Barbie123

Car was supposed to have a 3.3 but has a 2.2 motor. spent 1800.00 in various parts, everytime we tried putting part that is supposed to be for the actual car with right motor, it would not fit. come to find out it had wrong motor in it. Major oil leak, starter rod bent,exhaust, ignition, and many other failures, then went out of business. There is a lemon law you crooked greedy xxx. Shame on you

Very courteous, friendly and helpful. - dhebdo

Very courteous, friendly and helpful. Sorry we couldn't make a deal, but truly appreciate the quality of service!

When I first did my research on Reel's Auto, I was a bit - Caleb

When I first did my research on Reel's Auto, I was a bit skeptical since the vast majority of reviews were 5-stars and I figured there was a possibility that this dealer could have bought fake reviews or paid to have negative reviews removed. I can confidently say that after visiting the Chardon branch yesterday, I have full faith that every single 5-star review is well-deserved and accurate. I visited Reel's Auto to purchase a 2016 Ford F-150 from Micheal Ostello. He was more than gracious to me and my wife, answering any questions I had about the truck. He allowed me to take the truck for a few hours up to a Ford dealership so I could pay for my own inspection. When I came back and made a reasonable offer, Micheal and Dan did not hesitate to accept it and start the paperwork process to get me approved for a loan. Before I left, Micheal made sure to fill up the gas tank (about $100 in value) and program a second key fob for me (another $400 in value). I could not ask for better treatment from a dealership, going above and beyond to make sure my needs were met. My favorite part of visiting this dealership is that it is owned and operated by veterans who genuinely care about and give back to the community. Everyone who works here are down-to-earth and more than willing to sit down and just have a normal conversation about anything as opposed to the stereotypical auto salesman who simply wants to buy and sell at a profit. From my experience, this organization is one of the most genuine businesses I have ever had the pleasure to work with, and will most definitely be coming back for any future vehicle needs and recommending them to anyone else.

I had been looking for a mini van for about 3 weeks and... - stevepopp

I had been looking for a mini van for about 3 weeks and had looked at over a dozen. I had never heard of Reser, as I'm from Bellefontaine, but they turned up a search on autotrader in a van that suited me. I spoke to a salesman named Andy, who may have been the most down to earth salesman I've ever met. He let me take the van out for the whole day. I told him when I arrived back from the test drive what I liked and what I didn't. He never pressured me or made me feel like if I didn't buy it I would be missing out. We worked out a great price and I bought the van that day. From all the other vans I looked at I found the best one on this small lot priced well under what I would have paid at a larger lot. While I was signing paperwork the owner, Gary, went out and cleaned the glass, gave me some gas, and installed my plates. Of all the dealers and salesman I've met and done business with, this one was the best. The large dealerships could learn a thing or two from these boys!