Ohio smart Dealers

Stellar personal service for new luxurious Mercedes - Kate

Tonight I crossed over the line from really nice cars to supreme luxury as I purchased my first Mercedes. From the beginning, the process was low key and no pressure, allowing the outstanding product to do the majority of the talking for itself. Sales and paperwork with Chris and Ryan were a breeze. I am not sure who was more excited about the bells and whistles on my new car - me or Jayden. I highly recommend asking for him to explain the incredible features of your new car. He was extremely patient, allowing me time to navigate the system myself after his instructions. I feel confident that I could easily call Jayden or make an appointment to return if I have additional questions after driving the car for a few weeks. Terrific experience - from walking in the door the first time to that exciting drape removal and reveal of my amazing new ride!

Excellent service from beginning to end - Ricepattij

Great conmunication, great all around experience. Jennifer went out of her way to help me even though I was leasing a little SMART car when we were among Mercedes that cost more than our house. She treated me the same as if I was buying a Mercedes. It was well worth the 3 1/2 hour drive to deal with Jennifer & her Co-workers. They had everything ready & we were in & out in no time. Thank you all so much.

Everyone I encountered was pleasant and helpful. - smartowner 2016

My experience from start to finish was very pleasant, informative and accommodating. I would definitely recommend Mercedes Benz/SmartCenter of North Olmsted to anyone in the future looking to purchase a new car.