Outstanding customer services - Aly

The dealership had decent service however Eric Gray perform at a level I’ve never dealt with!!! It was outstanding customer service through the ENTIRE process and follow up as well. He’s kindness, attention to detail, and honesty is what attracted me too his service as he was recommended to be from another customer. I will follow Eric for as long as he sells cars that’s a promise I’ll keep!!!

Everyone I encountered was pleasant and helpful. - smartowner 2016

My experience from start to finish was very pleasant, informative and accommodating. I would definitely recommend Mercedes Benz/SmartCenter of North Olmsted to anyone in the future looking to purchase a new car.

Excellent service from beginning to end - Ricepattij

Great conmunication, great all around experience. Jennifer went out of her way to help me even though I was leasing a little SMART car when we were among Mercedes that cost more than our house. She treated me the same as if I was buying a Mercedes. It was well worth the 3 1/2 hour drive to deal with Jennifer & her Co-workers. They had everything ready & we were in & out in no time. Thank you all so much.