Excellent Service - Antoinette Hatfield
I came in as a walk-in to ask about a certain vehicle I saw on the lot. I was given Jeff Simpson as my salesperson. He worked quickly and efficiently in putting the sale together. The financing was handled by Sean Walsh, who did a great job at getting me the terms I wanted. To my surprise they delivered my car to my home so I didn't have to drive back the next day to pick it up. Service like this makes me want to return again and recommend this dealership. 5 stars ***** gentleman and my thanks!! AH
Worst Audi Dealer In OKC - Adilyousuf
I have had the worst experience with Bob Moore Audi! I came to the dealership originally to buy an S7, the rods in the vehicle were bad, they tried to encourage me to buy the A6 instead. After careful consideration i decided to buy the A6. The Salesman did not mention anything about having insurance in your own name so i got it under my older brothers name because he handles all our vehicles insurances, we own 5 vehicles all cadillacs and Audi's. Not even 4 days after purchasing my new Audi the center brake light went out and also heads up display went out. then when we took it back to the dealership they tried to blame the heads up display nonfuctioning a tinting problem. So after talking back and forth and wasting plenty of time. they finally agreed to fix all the problems and i requested a loaner car. they asked for insurance verification which i showed them, they started to investigate it like police officers lmao. they tried their best not to give us a loaner car then after wasting more time they finally gave me a loaner car, so i take it to work, about 30 mins later a customer told me "you know your tags are expired", so then i had close my business, hence lose money and then go back to the dealership risking getting pulled over and ticketed aswell as going on my driving record. The manager was very rude, no apology or remorse, mustve been a mistake...DONT wasted your time at this dealership! it will be your biggiest mistake!!