Excellence in every department! - 41greyst

I bought my Mini Clubman in March of 2016. I have had the most excellent experience with every department. Ana was my sales person. She was exceptional. She truly listened to my needs, provided important information I needed to make the decision on the right vehicle for me and provided the most exceptional customer service. Ana works with integrity, compassion, and professionalism. After over a year Anna ran into me in the service department she not only remembered my name, but remembered things we had discussed during my car buying process over a year prior! She truly cares about her customers and it shows. I will buy my next car from Anna and I recommend you reach out to her if you are looking to buy a Mini. I came in with a pre-approval for financing through my bank. The financing department was able to offer me a better rate than my bank was able to provide. They also went to great lengths to help me pick the right maintenance and warranty package. They actually saved me money by evaluating the amount of driving I do in a year and the length of time I planned to keep the car. I have had regular service, plus alignment and detailing done on my car. Each time I am so impressed with the service team's incredible service and professionalism. Mini of Portland has earned a loyal customer!