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Best place to go - Mark
Bought a car from John nearly 10 years ago and knew this would be the place to go when I was back in the market. Very knowledgeable and helpful and just the nicest people all around to deal with. This is the only place to go if you are looking for a vehicle that they have on the lot.
Fantastic Experience buying an Alfa Romeo - Johnnyohio
I negotiated my purchase online with Justin and Lou. I was interested in a very particular car they had that was in the “spec” I wanted from Alfa Romeo. It was a seamless transaction. Efficient, Friendly and perfect. Having bought over 20 cars in my life so far. This was the smoothest. I even ran into the owner of the dealership a few weeks later traveling on I 80 who remarked on my beautiful car. I said I got it from Auto Express in Erie. He laughed and told me he was happy to hear that since he was the owner. I can’t recommend their straight forward, no haggle approach any higher. Thanks again !!!
Can't say enough bad things about D'Ambrosio FIAT in Frazer - fghorrocks
Halfway through the paperwork process for the purchase of a used Jeep Wrangler, we were asked to sign papers acknowledging we were buying a used car with 4 outstanding recalls. We were told the recalls were completed but not reflected in the system. Turns out, after waiting 10 minutes for proof of the recall work being done, we were told that, in fact, the work was not done. So I had to bring the car back for that work.
Only three of the recalls were fixed because a part for the 4th was on back order. I was told I'd receive a call when it came in. Well, a month later I call my local Jeep dealership and was told the parts were not on back order and 3 days later I had an appointment to have the airbag clock spring repaired.
The morning after driving the car home for the first time, there was a puddle of fluid on the ground. The axle seals were bad and my mechanic told me they were bad for some time. Had to get that fixed.
My mechanic, upon looking it over wondered who put the inspection sticker on it because based on the condition of the brakes, and the calipers, there is no way it should have passed inspection. I paid $1000 out of pocket for new rotors, pads and calipers not 200 miles after the dealership passed it for inspection.
I only buy used cars; and I've been doing it for 40 years. This was the worst experience with any dealer I've ever had.
And the bad review continues. Had clockspring recall repaired and found out horn didn't work due to broken wire. HOW DID THIS CAR PASS INSPECTION? Another $180.