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Fantastic service with a smile…. Flexible to my work... - Sinowak
Fantastic service with a smile…. Flexible to my work schedule… beautiful loaner cars …and car runs great!!! Steve W was extremely accommodating and Isabella went the extra mile to get me a price proposal on a possible trade in of my F pace
Top Reviewed Specialists At This Dealership
The worst ever ! 3 yrs and 2 engines later and I’m stuck... - TYOCOM
The worst ever ! 3 yrs and 2 engines later and I’m stuck with a $37k bill! Tic Tak feels like that’s acceptable.
I have been purchasing and leasing cars for 25 years and... - centralprkwest
I have been purchasing and leasing cars for 25 years and this was my first negative experience. I have to say the sales experience was impeccable, they even delivered the vehicle to my home! However, after it was evident that there was an issue with my used vehicle upon delivery, it became a finger-pointing exercise and this dealership did not want to take accountability. Needless to say, I am disappointed in the overall experience and would discourage purchasing a vehicle from this dealership. I would further note that there seems to be some level of turnover at this dealership as none of the names given as option to review are people that I worked with.
Had my 2000 S-Type towed to Bennett Jaguar in Allentown... - Gene B
Had my 2000 S-Type towed to Bennett Jaguar in Allentown after it let me sit. Was told the car needed a whole new fuse box because of corrosion causing short, plus blown diode in fuel pump circuit. Cost for new box would be $7000.00 because it came with wiring harness for the entire car. This did not include labor.
I had the car towed home and my inspection as an electronic engineer showed no corrosion in the fuse box and the diode was not blown. After purchasing a maintenance manual I diagnosed the problem as a bad fuel pump. I replaced the fuel pump and fuel filter at a cost of $120.00 and the car runs fine.
Cost for dealer non-diagnosis $233.20 plus $120.00 to get the car hauled home.
Best Sales and Service in the Universe - Danielle D.
I had a 2011 Jaguar and was ready to pull the trigger on a new car. I was looking at Maseratti Ghibli , Jaguar XJ , BMW 5 series and considering Cadillac.
After looking at all the cars, which one was neck in neck with the Jaguar, I thought to myself, why would I
EVER leave Bobby Rahal??!! There is not a dealership around who can compete with their exemplary service, why would I ever even consider a different car?? So, I bought the Jaguar and I guess that is what I will be driving for life. Any dealership who thinks service does not matter, they cannot be more incorrect!! In my case, it is what made the decision for me about which car to buy. Dealerships should really take a page from Rahal's book!
NOBODY does it like Rahal!
Lydia and the entire team were fantastic. I went to... - rclausner623
Lydia and the entire team were fantastic. I went to several dealerships and no one treated you as fantastic as SH. Lydia was patient and helped find me what i wanted with the options i needed. She made it affordable, fun, smooth process. I will be buying here again.
First of all, to avoid confusion, this is the same... - Michaela
First of all, to avoid confusion, this is the same dealership as the Land Rover store (my husband owns a Land Rover that he bought in Maryland). It's a joint Jaguar Land Rover dealership, and both brands are now owned by an Indian company called Tata, which makes its own cars and trucks in India. I enjoyed a pleasant shopping experience here when I recently bought my new XF. It's a new car, and the sales staff were obviously excited by the car, showing me all the interior features. The test drive was very enjoyable, and the reason I decided to purchase there and then. Here are the good things about this Jag dealer: easy to find and park, nice people working there, and a large clean facility. The only bad thing would be that the financing took a while as there was a bit of confusion with my husband.
If I could give 0 stars I would have given 0 stars. I... - grshekar009
If I could give 0 stars I would have given 0 stars. I have been purchasing cars (usually 2 at a time) for the last 15 years usually once every 3 years and by far this has been the worst experience and even if they were to offer me a car for free in the future I would not want to interact with Jaguar Monroeville ever again, especially salesperson named Walter Lamory. I have interacted with many car salesmen, some good some bad but Walter is at a different level. He didn’t even offer me water on a hot (100 degrees) summer afternoon and had very little knowledge of the car he was selling and lesser time for my questions. Below are the 2 primary reasons for my resentment (and for people to know):
1. I was sold a broken car that died in the middle of nowhere on my way back home from the dealership and was left stranded.
2. I was overcharged for sales taxes (unapologetically) by a lot (around $1500)
After exhausting all my options (calling the dealership several times and Jaguar customer service to no avail) I had to write to Jaguar CEO (it was not easy finding his email address). And I am impressed and thankful that he looked into it and assigned someone from Jaguar corporate to look into the issue and I finally I got my car a week after I purchased and the overcharged sales tax 3 months after. If I didn’t write to the CEO only god can imagine where I would be with the situation.
I had an oil change on my 911 C4 within the last month!... - p944s1987
I had an oil change on my 911 C4 within the last month! It was a very good experience. During the visit I was able to relax in the lounge and even go out and talk with the tech, look under the car and ask questions. I called to schedule this appoint first thing in the morning and was able to get in and out in about 1 ½ hours which was great.