Very helpful staff - MINDER.YUSUF
My car was recently repaired. During the body work, I lost both insurance card and registration. Your staff patiently helped me to secure additional documents that allowed me get my car inspected.
Top Reviewed Specialists At This Dealership
Bought a new vechicle and I had a good experience - Don
I bought a new vehicle at Willow Grove and I had a good experience. Bill Marshall was very helpful, great communicator, no nonsense , direct and to the point. Kimberly Dane did the financial work and all the paper work, which was executed properly with no issues.
Bob Nicholls followed through on insuring that , I was familiar with all of the features of the car, specifically the electronics. Bob made time on his schedule to come to my home to familiarize me on all of the features of the SUV.
Careless in doing paper work. - audiconv2003
I had purchased a certified DS with them, the sales person Shane Smith was helpful but the guy (Justin Goldman) who did my paper work was terrible. I had driven hours to get to the dealership to close the deal and least they could do is get my name right on the paperwork. I noticed the mistake and called them to correct it the following week but they never did and now the bank has my title with incorrect name on it. And also they sneak in extra charges such as GAP insurance as such without your notice. I had to call them multiple times to remove it. So be deal carefully!
Best Sales and Service in the Universe - Danielle D.
I had a 2011 Jaguar and was ready to pull the trigger on a new car. I was looking at Maseratti Ghibli , Jaguar XJ , BMW 5 series and considering Cadillac.
After looking at all the cars, which one was neck in neck with the Jaguar, I thought to myself, why would I
EVER leave Bobby Rahal??!! There is not a dealership around who can compete with their exemplary service, why would I ever even consider a different car?? So, I bought the Jaguar and I guess that is what I will be driving for life. Any dealership who thinks service does not matter, they cannot be more incorrect!! In my case, it is what made the decision for me about which car to buy. Dealerships should really take a page from Rahal's book!
NOBODY does it like Rahal!
Poor customer service culture - Dave B.
Very poor customer service at this dealership. Several personnel don’t return phone calls or respond to customer concerns. Very dissatisfied and frustrated. Better options elsewhere.
Had my 2000 S-Type towed to Bennett Jaguar in Allentown... - Gene B
Had my 2000 S-Type towed to Bennett Jaguar in Allentown after it let me sit. Was told the car needed a whole new fuse box because of corrosion causing short, plus blown diode in fuel pump circuit. Cost for new box would be $7000.00 because it came with wiring harness for the entire car. This did not include labor.
I had the car towed home and my inspection as an electronic engineer showed no corrosion in the fuse box and the diode was not blown. After purchasing a maintenance manual I diagnosed the problem as a bad fuel pump. I replaced the fuel pump and fuel filter at a cost of $120.00 and the car runs fine.
Cost for dealer non-diagnosis $233.20 plus $120.00 to get the car hauled home.
First of all, to avoid confusion, this is the same... - Michaela
First of all, to avoid confusion, this is the same dealership as the Land Rover store (my husband owns a Land Rover that he bought in Maryland). It's a joint Jaguar Land Rover dealership, and both brands are now owned by an Indian company called Tata, which makes its own cars and trucks in India. I enjoyed a pleasant shopping experience here when I recently bought my new XF. It's a new car, and the sales staff were obviously excited by the car, showing me all the interior features. The test drive was very enjoyable, and the reason I decided to purchase there and then. Here are the good things about this Jag dealer: easy to find and park, nice people working there, and a large clean facility. The only bad thing would be that the financing took a while as there was a bit of confusion with my husband.
I had an oil change on my 911 C4 within the last month!... - p944s1987
I had an oil change on my 911 C4 within the last month! It was a very good experience. During the visit I was able to relax in the lounge and even go out and talk with the tech, look under the car and ask questions. I called to schedule this appoint first thing in the morning and was able to get in and out in about 1 ½ hours which was great.
Land Rover Jaguar Main Line