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This is our 2nd purchase from fretz very good experience... - davidfeener
This is our 2nd purchase from fretz very good experience they are honest and knowledgeable. We live 6 hours away from them but consider it worth the ride. Looking forward to our 3rd purchase
I would like to take a moment to update a previous post... - jenhitz76
I would like to take a moment to update a previous post in reference to this Dealer. We originally had a terrible experience here as you will see if you review my first post. Since then, the President of this RV dealership has contacted us and made good on many of the complaints that we had. I truly believe that he was not aware of what his employees were doing. Especially the sales person who outright lied to us. As I told the owner I would never represent my employer in that fashion, and expect others to be just as courteous. Sometimes I guess its best to go to the top when you have a problem. Therefore, I learned never to judge the business by its employees, and if you have questions ask to speak to someone who will answer them honestly, as this President did completely. I would give him 10 stars if the rating would allow. Kudos to Mr. Cox for not allowing us to just become another dissatisfied customer.
Lack of... - charlene.waters
This place is a joke. We were Dave promised a call back ASAP.interested in a coach that we located on their website. My father called and was put in contact with a salesman named Dave. For several days (more than a week) my father tried to get in contact with him. Left a ton of voicemails that were rarely responded to. Finally Dave and my father connected and were in the process of trying to Work out a deal. Not once did Dave ask for a deposit on the coach. Yesterday afternoon Dave and my father talked and Dave was "Supposed" to be speaking to the seller (the coach was on consignment) as well as speak to his manager to finish the deal. Dave promised a call back ASAP. Meanwhile my father got on the website to show me the coach and it was gone! I tried to any Dave and of course got his voicemail (imagine that!). I called back andasked to speak with someone else. I got Jason who was as arrogant as they come, who told me the coach was sold At 11:30 that morning! So in essence, the Coach was sold right out from under us! The dude had the nerve to ask why we didn't put a deposit down? The answer is simple! We weren't asked to put a deposit down. That is the job of the salesman! So then I asked to speak to a manager. Imagine my surprise that one wasn't available. Jason didn't offer a call back from a manager, but of course promised a call back from Dave. WE DON'T WANT TO TALK TO DAVE! His lack of communication IS what caused this Coach to be Sold out from under us. Of Course you Can imagine that we still Have NOT received a call from any manager.
Oh and don't use their "live chat" feature. you aren't chatting with a live person like they advertise. It is a computer generated response. The service (or lack thereof) is terrible and obviously they do not care about finishing a deal with Someone. Very Disappointed. I would advise to steer clear of this place!