196 Pennsylvania Chrysler Service Centers

We went to Courtesy Motor Sales Dodge in Altoona looking - Dee

We went to Courtesy Motor Sales Dodge in Altoona looking for an SUV that met a difficult set of requirements. We needed room, towing, roof racks and the ability to mount a support on the front to hold a hang glider or two. Every car we had looked at, including our own, has been impossible to put a front support on. They were so very patient with us and the sales woman, Lisa Thompson spent a significant amount of time trying to match us with the right vehicle. Mike Barnett, the manager, looked over our SUV and added suggestions on both how we could modify vehicles and vehicle models that had the potential for our needs. Then we went to the parts department and Alan Fridhof helped us there. Boy, no better service than all of this! We came away with a working solution and, when it comes time to trade up, we know exactly where we are going: Courtesy Dodge!

Brought my Jeep in after it broke down on a mountain top - Jodie Strutt

Brought my Jeep in after it broke down on a mountain top - Needless to say it was dirty when I got it to the Dealer. April Thomas (Service Advisor) had my Jeep looked at and fixed in a few hours and then had it washed before a picked it up. She is very knowledgeable and super friendly and went above and beyond for me and is the best service adviser I have ever delt with. Thank you for making a bad situation and good experience. Jodie Strutt

I am giving this rating because I was overcharged for... - mick564

I am giving this rating because I was overcharged for service. I have been a mechanic in the aviation and aerospace industries for 25 years, I can turn a wrench. I work 6 and 7 days a week and have little time for truck repairs. I took my truck to Crivelli Ford, where I bought it, for service. It was running rough, I figured it was a cylinder miss-firing. It was. $202.95 later I had one new ignition coil for one cylinder. There was a $92.58 charge for parts and the rest was labor. 6 mos. later I had another cylinder miss-fire. I had bought a diagnostic tool in the mean time and fixed this problem myself. The coil cost $45 and the total time to replace the coil was less than 35 minutes, including travel time to get the part from a local Ford dealer. Diagnosis and replacement time was less than 10 minutes. I called the service manager, he said the high bill was due to using a system analyzer and a Motorcraft part. I told him I used my own analyzer and bought the coil from a Ford dealer. He had no response.

Earning my respect and my business! - TSH123

I have to give a shout out to Stoltz Hyundai in Dubois. When we were car shopping a little over a year ago, they treated us very fairly and honestly. However, we just happened to find a better deal at another dealer on a lower mileage vehicle for the specific certified used vehicle we were looking to buy. Now, even though we did not buy from them they are handling a major warranty repair for our vehicle in a very professional and hassle free manner. We are from State College and they also handled arranging for a rental car for us in our home town as covered under our warranty. (To be fair the dealer we purchased from would also have handled the work and arranged rentals etc if we had it taken to them but they are a bit farther away from where we live.) It is so refreshing to deal with professionals who provide quality, hassle free service even if you happened to have found a more suitable car somewhere else when purchasing.

Why we gave this dealer lowest of the low rating is the... - BSWebb

Why we gave this dealer lowest of the low rating is the poor service department. We purchased a brand new 2003 Durango SXT in early 2004. We had this Durango into the service dept. many times for transmission and brake work; we were not satisified with the poor service on the vehicle. On Jan 24, 2007 I took the Durango into the service department as the vehicle would not shift out of 4WD into 2WD, the steering was pulling to the right and 3 times there was a loud "klunk" when the transmission shifted. The service dept. told me it needed a new "transfer module", still covered under warranty of 7yr/70000. Our Durango had approximately 41,200 miles on it. No transfer module was in stock in Titusville nor in Cleveland, where 2 were on back order. The dealer would order the part from Millwaukee and should be availble in 2 days or so. I was it was ok to drive it in 4WD until the parts came in. After going right home in 4WD, I left to run an errand. I called the service dept.while driving the vehicle as the steering was worse, the vehicle would not go over 35 mph and I felt the car shaking. I was told by the service dept. to keep driving it in 4WD. Three to five miles further down the road, the engine CAUGHT ON FIRE with me in it!!! The Durango is a total loss. I would never recommend this dealer to ANYONE! If you want a good service department, DO NOT, repeat, DO NOT go to Donovan Bauer Autogroup in Titusville, PA.

outstanding! - mikado150@

I was a Ford customer for 18.years. however, GM had better incentives And very accommodating sales force with no pressure as i use a cane and wheelchair. robert kubiak.

Grr--eat Service 11-16-15 - Sabbeth1

Could not be more pleased with the service garage mechanics, they found my problem and fixed it. Didn't have to wait long either I got in the same week I called for an appointment , what more could a girl ask for thanks guys great job.

As a follow-up to my March 8, 2024 review: After having - dietrichbohmer

As a follow-up to my March 8, 2024 review: After having my car serviced at Fred Beans Jeep for new brakes and a water pump replacement, my car was returned to me with minor front end damage. After speaking to GM Jeffrey Reed, he took accountability and offered to make the repair. I am happy that we were able to get this issue resolved. I have always been happy with the service provided by the Fred Beans family of dealerships for my day and collectible Chevrolet and Jeep vehicles. This is a great example of how a dealership provides outstanding customer service!

Good experience - Annie

I needed an inspection. I was scheduled quickly. When I arrived Frank, at the service desk, is friendly and professional. He explained everything. The paperwork was explained in a timely manner. Very happy

Definitely not a 5 star jeep dealership This is... - phillyjen

Definitely not a 5 star jeep dealership This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I... (Full Review) This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I tried Gegnas Chrysler and was disappointed. My jeep was in the service dept for over two days and all it needed was a new battery. After having the jeep for two days, they had the audacity to charge me labor for investigating my complaint, then finding out what was wrong with the jeep and then replacing the battery. So, all together I was charged 3 different labor fees. I questioned this at the service dept and nothing they said to me made any sense. Coincidentally, all mgmt was out to lunch. ..or so I was told. Also, when I got to the dealership, no one appeared to be really busy, which I guess would explain why it took them two days to put a battery into my jeep. Avoid this place at all cost if you don't want to be riped off.

Geat experience with Griffin Motor's service department - MarcyK

The service was prompt and friendly. The problem was solved and completed quickly. I would highly recommend Griffin's as a dealership and for service work.

Repaired my Jeep when other dealers couldn't - FuriousCustomer

We had an oil leak in our Jeep for at least two months. We took it to Brenner first, (4 times, one time the jeep actually stayed there for 11 days). The best they could come up with was residual oil from an oil change. We decided to get a second opinion so we brought it to Hondru. Doug was in constant communication with me the whole time my Jeep was in for service. They identified the where the issue was coming from within a few hours, ordered the part and successfully repaired it. While the Jeep was in for service, they performed all recommend updates and several recalls without being asked to. He personally test drove the vehicle to set my mind at ease. The service and skill level of their mechanics was a saving grace to the jeep brand for my wife and I. If this problem wasn't going to be fixed, we were going to cut our losses and get a subaru.

I bought cars previously never had issue but when you are - Pdovishaw

I bought cars previously never had issue but when you are sold a car that dealership cant get parts for ,that is literally a RIP off I got sold a lemon from the start ,I will never ever suggest anybody to buy from them again...

To start, the secretary was rude & did not seem to... - Edward63

To start, the secretary was rude & did not seem to know what she was doing. The mechanic charged me for parts he never replaced an also put my rear driver side wheel on backwards. I found this out after i had my truck looked over at another garage because I was skeptical of the work that was supposidly done. When i confronted the mechanic, he was ignorant an overly defensive. Since then I have heard many other complaints regaurding Jayce Automotive.

purchased a certified used 2018 Dodge Grand Caravan for - mark

purchased a certified used 2018 Dodge Grand Caravan for my business. Had to bring it in for service 74 days later due to how poorly it was driving. Service team told me that it had broken motor mounts and could use some other servicing to help it run better, which they could do for about $3,000. They made no effort to help since the van had just passed the 3,000 mile warranty. Very dissapointed.