135 Pennsylvania GMC Service Centers

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

Great service and convenience, staff was friendly and - Cjk8213

Great service and convenience, staff was friendly and knowledgeable. Transportation was provided to me to get to/from work while they serviced my vehicle

Great service great team. - Marieleclerc129

Great service great team. Very helpful we got problem on highway and it tooks 5 GMC garage before finally Blaise Alexander help us. All other one did not want to help because were from Canada. Big tumb up for all the team

Fantastic Service yet again by the Blaise Alexander team!! - miller4033

Extremely helpful with warrant work, loaner care provided at no charge. No other place to go in my book except Blaise Alexander for service or sales.

Needed a new battery, and I wanted to make sure nothing - Anthony

Needed a new battery, and I wanted to make sure nothing was draining my battery, so took my vehicle to the dealership. I new it would be expensive since I am going to a dealers service department. The service manager (Roy) called me while I was driving and told me nothing was draining my battery and all I needed was a new battery. the diagnostic and the battery would be $276 and needed approval to install the battery. I thought that was very high, but since they had my truck already, I said to go ahead and install it. I went to pick up the truck and the invoice said $453. I said that is not what you quoted me on the phone. Roy said there is a $150 to pull the truck into the bay + tax. $453 to change out a battery is robbery. You should be ashamed of yourselves. You took advantage of me and a successful business like Bud Baer should know better.

Service - PAPA Customer

Excellent customer service. Everything was great from scheduling the appointment to the actual service appointment itself. I will definitely be back for future service appointments.

Had a question on my gmc called and talked to Kim hall in... - Morrislink20

Had a question on my gmc called and talked to Kim hall in service she answered all of my questions

Kevin Dowd in the Conicelli Toyota Service Center in - Lynn Morozin

Kevin Dowd in the Conicelli Toyota Service Center in Conshohocken, PA is the most professional, courteous person I have dealt with in a long time. It was such a pleasure to work with Kevin to get my car fixed. Will definitely go back there for service on my car. Thank you Kevin!

I am giving this rating because I was overcharged for... - mick564

I am giving this rating because I was overcharged for service. I have been a mechanic in the aviation and aerospace industries for 25 years, I can turn a wrench. I work 6 and 7 days a week and have little time for truck repairs. I took my truck to Crivelli Ford, where I bought it, for service. It was running rough, I figured it was a cylinder miss-firing. It was. $202.95 later I had one new ignition coil for one cylinder. There was a $92.58 charge for parts and the rest was labor. 6 mos. later I had another cylinder miss-fire. I had bought a diagnostic tool in the mean time and fixed this problem myself. The coil cost $45 and the total time to replace the coil was less than 35 minutes, including travel time to get the part from a local Ford dealer. Diagnosis and replacement time was less than 10 minutes. I called the service manager, he said the high bill was due to using a system analyzer and a Motorcraft part. I told him I used my own analyzer and bought the coil from a Ford dealer. He had no response.

Take care of you need and easy to work with. Leave the... - jhannahs

Take care of you need and easy to work with. Leave the vehicle and it is ready when they promise. The staff if friendly and helpful