77 Pennsylvania Mercedes-Benz Service Centers

Great customer service from Ellis! - Terri. Robertson 1460

Great customer service from Ellis! Very thorough, and personable. He is the best service representative I have ever dealt with at your dealership!

Great customer service! - kevcoup2

Great customer service! Prompt, quick and professional. Will definitely use this dealership in the future.

Super dealership, great to do business with. - gary

Super dealership, great to do business with. Took care of all my needs in a timely manner

B1 Service for my 2020 GLA250 4Motion. - eric_les

B1 Service for my 2020 GLA250 4Motion. Some additional items and all were looked into and taken care of to my satisfaction. Service Rep, Sheryl was OUTSTANDING. Car loaner at front desk was a breeze and also pleasureable,

Earnest Dunham is an epxerienced Service Advisor who has - gcoutavas

Earnest Dunham is an epxerienced Service Advisor who has always been courteous and patient. Kenny Crane is quite possibly the best Mercedes mechanic in PA! Love those inspection videos!

On my fourth car from Bobby Rahal. - Bob

On my fourth car from Bobby Rahal. Have worked with Salespeople Kabby, Sandy, and Zach; Crystal, Dan and Dave in Service. My experience has always been excellent. They are all responsive and reliable. There have been some strange situations (e.g. fire on ship transporting new car from Germany, glass roof shattered by road debris) and they have always gone over and above expectations to make the situation right. Highly recommended.

The best experience I’ve ever had at a Mercedes - Marilyn

The best experience I’ve ever had at a Mercedes dealership. Thank you for being so wonderful!

Chris is exceptionally professional and Courteous while - Johnsteele350

Chris is exceptionally professional and Courteous while helping to resolve issues and he gets back to his customers very quickly both by phone and email. I would highly recommend Lancaster Mercedes and working directly with Chris.

Service was really excellent! Technical service was... - Bodo

Service was really excellent! Technical service was great. Treatment was what you expect from one of the best car manufacturers in the world

I’m always treated with professionalism by all the - Tconnell278

I’m always treated with professionalism by all the employees at Bud Smail Motorcars. I would recommend them to anyone wishing to buy a Mercedes-Benz.

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.