Terrible customer service - 08fordfocus
I haven been going to rottet motors for the past 5 years with my vehicle. At first, their customer service was okay with Kyle at the front desk. And ever since he left and rottets son worked the front desk their customer service went down hill. Absolutely terrible!! They failed my inspection because of a small knick in my windshield and so I had my insurance replace it. I went back to get the sticker put on and the second I left the garage my tire started making a loud cranking noise. I called and went through 3 people, each person was arrogant towards me. They called me back and then said to not return, which I did not plan on it anyway. they exactly said “don’t come here anymore” instead of saying to bring the car back and they can take a look at it. For being a small dealer in a small town, this is not someone you would want to give business to.
Read More