Service manager of the year!!!!!!!!!!!!!!!! - Ernie
I am writing this review on the service manger named Steve Ricci. He is an upright guy... I bought a vehicle from Brenner Nissan and had ALOT of problems with it since I bought it. I did the normal as everyone would do, I took into the service area and told them I just bought it and am having problems with it already. So here comes the man of the hour Mr. Steve Ricci not only did he defuse my irate situation and turned it into a pleasant conversation, this guy went out of his way to accommodate all my needs as of a rental and promised to get my truck repaired in a timely manner., he also did a lot of leg work into getting my busted truck a new motor put into it with no charge on my end. Very honest and loyal to his customers type of guy. We all know you cant get a new motor put into everyone's sick cars, but even before knowing about the new motor replacement, he showed great customer service toward me and my needs and made me feel and showed me that they would get to the bottom of the issue. Outstanding work on this gentleman... I also cant leave anyone else out who has had their hands full with myself or my truck issues but I do also think Charles Cribari, Andy Bollinger, and also Abdul Mossa should get some of this nightmares credit for turning a VERY big issue into a VERY pleasant turn out ... Thanks to all of you for the hard work and the dedication toward your customers...
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