Well Taken Care Of - Marie719
Felt welcomed as soon as I walked in the door. The team did everything they could to get me in the car I wanted for what I can afford. They truly cared about making me happy.
Top Reviewed Specialists At This Dealership
Infiniti Sales and Leasing Specialist
Keith is the best! - Shari
Was passing through to go to my son's graduation. Saw the dealership and went for a test drive. Keith was so helpful and easy to work with. And trustworthy!
I ended up not buying from him because of the logistical issues with not living near by. Other than that I would have bought.
When I told him he totally understood. Never felt pressure.
Dishonest practices - BrendaE
I brought my vehicle to Infiniti as the front driver tire had a slow leak. After about 30 minutes the gentleman in the service department informed me that the tire was “not repairable” and suggested that I purchase two tires as another tire was becoming worn. The cost for both tires came to approximately $608. I declined to have the tires replaced thinking that I could certainly get a better deal somewhere else. Infiniti removed the locks on my tires for $40 and I headed to Gerald’s in hopes of saving myself a few hundred dollars. After a few hours of dropping my vehicle off at Gerald’s I received a call that the vehicle was ready. When asked the cost…he said “FREE.” Wondering how could that be and explaining my interaction with the service department at Infiniti dealership his response, “Ma’am, I’m sorry about that but your tire was completely repairable.” How utterly dishonest and crooked is that? I didn’t think for one second that I did not need two brand new tires as the Infiniti service department so easily and dishonestly alleged, my hope was just not to have to pay so much. I only hope that the dishonest business practices don’t permeate throughout the organization. My experience with Baker Infinit has been marginal at best. Take your vehicle to Gerald's. They do good work and more importantly...they are honest!!
Sandy was great! We literally spent all day at the... - Santanalf
Sandy was great! We literally spent all day at the dealership looking for the right 2 vehicles. Sandy wasnt pushy and helped guide us to the perfect vehicles for our needs based on our budget. He was friendly informative and patient. I'd recommend working with him anytime if your looking for a car.