54 South Carolina Chevrolet Service Centers

Brakes failed while driving on I-20. - Jdawson

My trailer brakes failed on I-20. I was advised by my brother to go to Herndon. Good advice. Marcus Sumpter took excellent care of me because of my predicament. Service crew had me up and running in a few hours, heading home the next morning. Thank you Marcus and Herndon team, John Dawson

Best service department in upper South Carolina. - Harrisonrhonda88

Best service department in upper South Carolina. Will always bring my car to Kevin Whitaker service department.

I give the dealership an A plus. It was the best... - Lorraine

I give the dealership an A plus. It was the best experience that I have had in purchasing a car. The deal was made on the phone and when we got to the dealership Shawn Couch, the salesman, had everything ready for me to sign the paperwork.

My rating for the Service Center and would I recommend - sunny2

My rating for the Service Center and would I recommend this service center are all ONLY if Justin Hartley and the staff at the time were still there. After purchasing my 2011 Chevy Tahoe in Rockhill, SC because could not deal with Master, only took my car to Master for service. TOTALLY trusted Justin Hartley as he NEVER led me wrong!! Then, finding out you had let him go and the reason why decided would never go back to Master. Have since understood that many of the techs and Service Mgr left am totally confident with my decision!! Whatever happened at the upper level of management certainly needs to be revisited. The whole service department may need to be overhauled. I am still with a Chevrolet dealership but doubt I will be coming back to Master. Apologize for this being such a scathing review but feel very let down by Master.

Service and tire rotation in and out in 45 minutes. - bill.darr

Service and tire rotation in and out in 45 minutes. Brittany and the crew are great. I bought my truck there almost 5 years ago and they have treated me great.

Where do I even begin? - Alysunshine0412

Where do I even begin? If it was possible, I’d give a negative started review. This company is so unprofessional and an absolute nightmare to deal with. I chose Palmetto as the place to take my vehicle after someone had side swiped my car, and this was a top rated place their insurance company offered to cover my claim. After going to Palmetto for my initial estimate appraisal on 4/12, I was told it would take approximately two weeks for all parts to arrive. I gave the shop plenty of time to get the parts in before calling in for a check up. I did not hear from the shop, the ENTIRE month of May, so I called first week of June. The tech who answered said they had received all my parts and they had been there for a bit and they were waiting for me to come in. How am I supposed to make an appointment when I haven’t been told my parts have arrived? When I asked why I hadn’t been contacted, no one could give me an answer. I finally got my appointment set for 6/22, when dropping off my vehicle, I was told it would be a week, week and a half TOPS. So I let that time pass, to again no contact. I reach out after a week and a half and am told that they are still not complete and they could not give me any answer as to when the work would be completed. The women who I had spoken to, said she would get information and call me back. To no surprise, I never heard back yet again. Finally I am told my car will be complete 7/13, the day comes and goes, to still hear nothing. So I call for yet another update, and I am told that the crew is waiting on a part to come in for them to be able to complete the work. Yet I was told all the parts were there back in June…? To make things even better, the following day, I am called at 4:53 to be told my car was FINALLY completed. Now keep in mind, the shop closes at 5! I asked if someone would be there late for me to pick up my car, I am then told by the “shop manager” that he is off at 5, and has other obligations to take care of, but if I give him time to call and make arrangements he could stay for a little bit over for me to get there. But of course I am called at 5pm, with bad weather, and heavy traffic I would have to fight just to get there and it would be easily half an hour or more, the guy definitely makes it known that it is quite the inconvenience for him. So I told him to not worry about it, and that I would get it in the morning. THE. WORST. EXPERIENCE. EVER. Save yourself the time, money, and headache of dealing with this unprofessional, disrespectful, and arrogant staff.

Great dealership and wonderful people to work with. - susan_ardis

Great dealership and wonderful people to work with. I bought all but one car from this dealership.

Mary Beth , in the service department helps me with my - Pete

Mary Beth , in the service department helps me with my truck service and never fails to work with me on scheduling to have me seen. Always happy with the service

Lack of communication - Kimberly

The check engine light was on and needed to be serviced. I had already performed my own scan and come up with the issue. I dropped my car off and waited to hear back from them. After 24 hours of no communication, I called them, only to discover they had waited too long to order parts until the following week. I waited 4 more days, and still no call from them saying the car was fixed. I had to call to find out that the car was ready! Even Goodyear is far superior on communication than Scenic Chevrolet. I don't plan to go back.

Very good dealership. - jmpbear

Very good dealership. Staff very polite, friendly, They do a good job when you need their service. Have never been disappointed in the quality of their work.

Free oil change - Ravflash4

Since this was the first oil change after purchasing my SRX, it was of course free. I love that! Service with a smile! Even though it was Thanksgiving week, Summerlee got it done. Thanks Summer and thanks Vaden of Beaufort! Merry Christmas!!

fantastic customer service led by a terrific team! - chris

fantastic customer service led by a terrific team!! friendly, welcoming, professional, knowledgeable, etc ... always a good experience