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Quick service for traveler - rip
Passed through Pierre on ten week camping trip
Called at ten AM for badly needed oil change in truck
Cheerful service rep gave me an appointment for that afternoon
I showed up half an hour early and they had me in the road five minutes before my appointment time
Unreal customer service in top notch GM dealership
Go USA and American companies!!!!
Fantastic! - Gail S
northtown provided me a loaner while my car was being fixed. I had hit a raccoon which did quite a bit of damage. While assessing that damage, they discovered that my one tire had belts showing and that it was quite dangerous for me to be driving it. Susan and her team did an amazing job in providing customer service, letting me know what was needed, worked directly with my insurance company for me, and I got text messages keeping me informed of the progress. Amber over in service listened to how I use the car...I am constantly driving, worked with my budget and the use of my car to get the best tire I could. She also did an oil change and an inspection of my car, when they discovered an issue, she called me to see if I knew about, if I wanted them to fix it and what the cost would be. With a new windshield, body fixed, all new tires, and an oil change, my car looks and feels like a whole new car! With oil changes only being 27.00, I won't be going any where else for my oil changes! then, I noticed that my oil change sticker said 5,000 miles for my next oil change. I called in to ask why, I was explained to that they use synthetic oil therefore, oil changes are every 5,000. With the amount of mileage I put on, compared to paying 45.00 for a regular oil change, this is going to save me lots of money by the end of the year! Thank you so much Norttown! You guys are the best!!
Equinox - EDDIE
We've been going to Rapid Chevrolet for over 40 years, and are still satisfied customers. Service and employees we have dealt with continues to be friendly, knowledgeable and professional, and always helpful.
My initial experience on the day I purchased my vehicle... - bill2942
My initial experience on the day I purchased my vehicle was extrordinary, the best I have ever experienced. CJ spent the better part of 61/2 hours with me to get the best deal I could and a good understanding of how my new Caddy operated and how to use the many "gadgets. A very good place to purchase a vehicle.
Great to work with - Erika
James is a great guy to work this. Positive attitude and wonderful customer service skills. Seems to always have a smile on his face. If ever there is a way to make a situation go smoothly he will find it. :) through and through I would recommend anyone that is looking for a car to go to him. Happy car shopping. :)