207 South Dakota CODA Service Centers

Ross in service and the ladies in service department were... - Sdhdvmsd

Ross in service and the ladies in service department were most helpful and made the service visit a good one—the ride to and from my office by very Friendly Deserae with no waiting is a plus

Oil Change - dtnel78

I use this dealer for oil changes as I've always did since 2005. About 99 percent of the time I'm in and out in under 20 min unless they do a vehicle inspection which they do at times for free when slow or if you have a flyer you may have received via mail.

OIL Change - None

Your Quick Oil Change and Lube manager was up front with about how lone of a wait I would have prior to getting my Tahoe in for a oil change, so I decided to wait to have it done. After about an hour into the two hour wait he informed me that he had a cancellation and would running my Tahoe in for the oil change in. I appreciate his up front honesty and that he worked to get the Tahoe in earlier. Good Job and Keep it UP. What I would like to see though is that Billion Motors would take me OFF the e-mail list for all the sales that you have going on in all the brands. If you haven't figured it out yet I keep my vehicle for a very long time in good working condition and trade them in when I am ready NOT when you want me to. So PLEASE remove my e-mail address from your SALES list. Thank You, Roger Wagner

Service Department - pjschultz

We have been customers at the Billion Chevrolet of Dell Rapids for several years and we are always very pleased with the friendly prompt service received.

Service Department - Larry Merxbauer

Brought my Dodge truck in to clean seats and do a windshield sealant. Service was fantastic and they did an excellent job! Highly recommend and will surely recommend to others.

Jerid, Rico, and Mike at Billion Kia service department - Christie P

Jerid, Rico, and Mike at Billion Kia service department are nothing but AMAZING. My transmission went out at a very bad time during my travels, and I had it towed to the Kia shop in Rapid City, SD. The manager warned me that it could be a month or more for a new transmission to come in from the main Kia hub. I don't know what he did, but he worked miracles!!! My transmission was shipped in, replaced, AND an oil change and new tires, all in ONE week's time!!! I can't say enough positive things about how Jerid, Rico, Mike, and Jerid's entire team go above and beyond for their customers. I will recommend this place as long as those 3 are there!!

Ian is very easy and professional to work with, customer - esycream

Ian is very easy and professional to work with, customer service was outstanding, and the car was exactly what I was looking for. I was so pleased with the service I received. He went above and beyond to help me find the perfect car.

Service - ssrs28

The service was done very professionally. The time frame was good and worked with my schedule. The staff was very friendly and courteous. Nice amenities in the showroom while you wait

I walked in at 0730 Saturday. - Kmcgowan2

I walked in at 0730 Saturday. Helped and created right away. From being treated with respect and kindness. Kept up to date with repairs even by small video. That was cool!.Bravo Zelo!! V/R Kevin

Luxury Auto Mall of Sioux Falls BMW can’t/won’t (take... - Helen B

Luxury Auto Mall of Sioux Falls BMW can’t/won’t (take your pick) fix my car even though its covered under warranty. I have a 2020 330i xDrive that I have been leasing since 6/13/2020 and brought into service 6/25/2020 after spending several hours of my precious time on the phone with BMW Connected trying to get the remote services to work in the car-they told me then it needed a new Head Unit which is a $4k repair. So the car has been parked in my garage and I drove my BMW wagon throughout the winter-now its Spring, so I thought I will see if they have fixed this issue yet as promised by now "Should be fixed" and again after spending hours on the phone on hold and troubleshooting with BMW Connected it still doesn't work and hasn't been fixed (outside of replacing the Head Unit). This dealership keeps passively blaming the app because it is a $4000 repair they don't want to take responsibility for but is covered under my bumper to bumper warranty so I had to go in to BMW and prove it has nothing to do with the app and by once again (for the 101th time) getting BMW Connected on the phone to send the remote commands (Roadside Assistance) to unlock the car-failed, honk the horn-failed, pre-conditioning-none of the remote services work on the car-then had to wait to get a case #. Today is 4/6/2021 and they still have not reached out to me to get this fixed even though they already know the issue they don't want to take responsibility for. I spoke with BMW Connected last week and they advised all dealerships were aware of this issue because there were several of these model BMW's released with bad Head Units and the only remedy was replacing the Head Units and was confirmed this is covered under warranty. So I went to my dealership and of course they know nothing about it and still try to blame the app. I left my car and told them I wont pick it up until it works this time with or without the app...The same thing the app should do you can get on the phone with BMW Connected and have a human do by sending the same commands directly from their control tower to the car...they returned a failed message every time just like the failed messages I receive in the app-meaning that ROADISDE ASSISTANCE doesn't work....I will update my posting upon conclusion. I’m leasing a brand that’s supposed to have all the bells and whistles, I’m paying for bells and whistles, therefore I expect bells & whistles!

I trust the Service Department at BAM. - Brooklyn Sens

I trust the Service Department at BAM. I have a sense that they are acting in my behalf and always instruct them to tell me whatever PM I need to have performed. Trustworthy and professional.