Continued problems - Zither
I have taken my vehicle to Harper for 2 years and continue to have issues. They are great with mechanical problems, but always leave the interior of my vehicle dirty. They continue to use sharp objects rather than plastic tools to repair interior parts and have often caused more damage than repairs.
Range Rover 14 review - Ashli
Only Range Rover dealer within few hundred miles. Took truck in for oil change, tire rotation, pedal still squeaking, water still pouring from hatch. Picked up truck had to ask for oil sticker to be changed to new sticker, white leather on inside dirty again from maintenance people getting in my truck dirty, hatch still pouring water after a rain, but pedal not squeaking so far. Just hard to get quality work these days.
Disrespectful - Jb656565
After 4 tours over sea I never thought a dealership would be something I would get pissed about especially since I’m one to just. Get along with anyone but I was wrong. At first the actual sales man was nice but then when I went to put down 50,000 grand in cash down on the car they didn’t even want to let me drive it home for the night with my girlfriend and 3 month old son. Then I was going to come back next day and pay the other 20000 not only that which was from the manger and financial agent who were xxxxx and rude and sorry my language but they started checking every single dollar for the second time. To. See if it was fake very disrespectful and I felt as if they thought they were better than me. so trust me don’t take your money here folks xxxxtest dealership ever . Sorry about language but it was well deserved.
Remarkably Poor Salesmanship! - Angry Customer
We made an appointment with this dealership's Internet Sales Manager, Rich Herstek, to view a specific vehicle in their inventory my wife was interested in seeing, and very possibly buying. When we got to the dealership, this guy couldn't remember even setting the appointment (which had been made 3 days prior). After wandering around the car lot looking for the vehicle, he finally speaks with someone who tells him the car is in Murfreesboro. Rather than think to call us or email us about this ahead of time, he lets us drive for an hour to his location and two hours home (during Nashville's rush hour). We'll never do business with this dealership again, and if you're smart, you'll avoid these clowns as well. They value their time much more than they do yours!