Execelent Experience - James Powers
My sales experience was excellent with Art Anderson and my service experience has been top notch in every way. Unfortunately, I also had to use their collision center because of sliding in some unusual Nashville ice..
Thirty five years experiemce - Sawnones
I have been a customer since the late 1970's and have purchased a leased multiple vehicles. I now own two Jaguars (2002 S and 2005 cal) as well as a 2015 Range Rover sport. I have had attentive honest service and advice on every occasion and have advised my wife that I will not dictate the vehicle she drives but it has to come from Bluff City . Milton Dickey has been saving my automotive life forever! A great service and management team! Owen B Tabor MD
An Awful Car Buying Experience - Steven D Smith
I currently own 7 luxury vehicles. I'm an experienced buyer. I understand completely exactly what good customer service looks like. The service I received post purchase was extremely poor. There were issues that needed to be handled after the purchase. The dealership made no effort to pass along some fairly important information. That information had to be obtained by making repeated phone calls to the dealership.
The Sales Manager, Brian Meek, did seem fair and appeared to want help with the situation towards the end. In hindsight, I should have involved him earlier in the process. I do not believe, however, that a customer should have to seek out a sales manager in order to receive proper service.
Bought the original Discovery then moved up to a... - MLightfoot
Bought the original Discovery then moved up to a Discovery Series II. Sales was top notch and the service department was always on the ball. They always had a loaner available when I needed one and 4/5 times it was another Disco! They were very knowledgeable, and on occasionlly fixed things for no charge! they were always concerned about getting me in and out quickly and genuinely cared about how I felt about them and how they treated me, that's probably why I bought two vehicles from them!!