1,026 Tennessee SRT Service Centers

I have Mazada Tribute 2004. - dkshiloh

I have Mazada Tribute 2004. I purchased brand new , My main mechanic was Ben. Now he is in charge of this area and doing an excellent job with my vehicle for the last 20 years. He is very professional and has Excellent knowledge in his job. Customer service is Excellent.....He needs a raise for all he does in his multitasking everyday and handles himself very well. Also I would like to commend Nate who was trained by Ben to do an excellent job with my vehicle too.

Twice I’ve taken my car in for a recall. - ccrn2311

Twice I’ve taken my car in for a recall. The first time they had my vehicle for 4.5 hours. Yesterday I had a 7:30 appointment. I called 3 times for updates. The 1st time they were unable to local anyone so a msg was sent, 4hours later I called again and once again they were unable to locate her, So a second msg was sent to her and the managers, 3 hours later I called to find they had closed for the day and would need to call back in the morning. This dealerships service is so subpar I would give negative stars if possible. So buyer beware, Find a different dealership, After the sale they really could care less about you and your needs.