397 Texas Chevrolet Service Centers

Everyone has a perfessonall manner & inform you on how - Ricardop

Everyone has a perfessonall manner & inform you on how long your wait will be & update you the issues on your tick.

Avoid this dealership at all costs The service - Humphries09

Avoid this dealership at all costs The service department is an absolute joke. I filed my first warranty claim seven months ago and have since left 12 voicemails. Not one has been returned. I have a brand new Colorado that is leaking a quart of oil a month, the latest OTA update drains the battery if it sits for 48 hours, and there is a dent in the roof from their carwash, which is a known issue with a service bulletin. They have made and canceled multiple appointments. I am now completely without a working vehicle, no loaner, no updates, and no timeline. To make matters worse, I recently found out my service advisor flat out lied to me. Back on February 11th, he told me I was on the waitlist for a loaner. I wasn’t. He never submitted anything. I only finally received an email promising a call "first thing Monday" after filing official complaints with the Texas Attorney General, the BBB, and GM. Of course, no one ever called. Total silence ever since. The sales experience was great, but everything after that has been a complete dumpster fire. This is hands down the worst dealership I have ever dealt with. If you expect basic honesty, communication, or competent service, go anywhere else.

avoid unless you have unlimited time , everyone moves at - eakinjr1

avoid unless you have unlimited time , everyone moves at a snails pace ,techs seem unconcerned

They were very nice. - alicia.stum

They were very nice. Helpful. Made me feel very comfortable. They even gave me Popsicles (it was summer) while waiting for paperwork to be completed

Helpful, friendly, knowledgeable and fair. - D.J.

Helpful, friendly, knowledgeable and fair. What more could anyone ask for. The Service Director and staff are top notch. I highly recommend this service department

After reading so many reviews about Hacknet Credit - cousinsdave74

After reading so many reviews about Hacknet Credit Specialist, I was convinced that all my problems are over because I had late payments student loans, medical bills, bankruptcy, credit card debts and he assured me of a permanent job and went on with the job, just few days something happened I wouldn’t believe it my score is now 801 and everything was wiped out I’m totally free from debts including the bankruptcy and I got a high credit limit of $7,500. His service is excellent and reliable. Contact him now with his info HACKNET567@GMAIL.COM Text or WhatsApp +1(646) 450 2754

This dealership is horrible at fixing vehicles. - Ajohnson2169

This dealership is horrible at fixing vehicles. Took my vehicle around 3-4 times to get the AC fixed in it and they will replace all the expensive parts without fixing the AC. Had my AC going out on my 2018 Tahoe took it in the first time. I informed them that compressor was going out and it possibly needs a new compressor due to research on the issue it was having. They took it for a week and then they told me my rear evaporator is leaking replaced it said it was fixed didn’t make it 15min down the road and it completely went out worst than when I dropped it off took it back in and said the compressor was out (what I originally told them the issue was due to my own research). Replaced the compressor and it was good for almost 2 months and started again. At this point I was suspecting a leak or faulty new compressor. Took it to another shop to diagnose since the first few times dealer couldn’t fix issue. They told me the compressor was not working properly. Since it was just replaced I took it to dealer to get warranty compressor. They informed me that compressor was fine and had a leak in front evaporator core and quoted me $4000 to fix. Told them I didn’t trust there opinion and was getting a 3rd opinion took it to 3rd mechanic and after a week of tracking down the issue they informed me that they can send command to compressor to turn on some times it did some times it didn’t witch that was the issue I was having. And the solenoid inside the compressor was sticking and it needs a new compressor. Went to the dealer with my findings to get a new compressor so other mechanic can fix the issue properly. Was told I’m out of luck unless I bring vehicle back to them. Not a chance on this earth will AL Wilford ever receive another dime from me and will let everyone know they have mechanics that can’t figure out a problem even if u spell it out for them. Do not take your vehicle here if u actually want it fixed!

I did not buy a car here, but I used the body shop to... - Lauriejo806

I did not buy a car here, but I used the body shop to repair my new car which was hit in an accident. They did an amazing job. I was a little worried about the car being brand new, and everything looking right. The paint job and repair blended perfectly. They were fast and eager to help. Kudos to Erik and his crew! I highly recommend them if you need body work done on your car.

Emidio provides great service with all his customers. He... - alsbeau

Emidio provides great service with all his customers. He goes above and beyond expectations to get the job done right! I would highly recommend him!

Great people . - Silvervette96

Great people .General Manager, sales, Service, Parts were all good. Treated me special, always ready to help me. They're very friendly and and nice folks there. Enjoyed them and would recommend you go see them.

I only trust Allen Samuels with my cars. - nobukofoley

I only trust Allen Samuels with my cars. Staffs are knowledgeable and they take time to listen and provide your needs. Excellent staffs!

The staff members were friendly and helpful. - veromwafulirwa

The staff members were friendly and helpful. The service was fast than I expected. I give it a 5 star

WONDERFUL - AZEPEDA

I had taken the car for a recall before and trans service. Ray kept us informed throughout the whole process and it was done quicker than I thought!

Great Customer Service - Terry

The staff in the customer service department is professional and informative. They make you feel comfortable while your vehicle is being worked on. I would recommend their services to others.

Purchased a vehicle from this dealership in May 2024 — - A. Love

Purchased a vehicle from this dealership in May 2024 — and within just days, serious problems began to surface. I returned the vehicle multiple times and made repeated requests for repairs. Over the course of several months, I personally demonstrated the issues to service staff, recorded conversations and incidents, and even installed a dash cam to document the ongoing problems. Despite all of this, the dealership refused to repair the vehicle. As of July 1, 2025, the dealership has still refused to release the vehicle's service records. When the co-owner requested them, they were told “we don’t have any,” despite the vehicle spending multiple days — even a week at a time— on their lot. Involved individuals: Stephanie Johnson (Service Dept): Offers no assistance and passes customers off to a service manager who lacks knowledge or initiative. Alan Whitson (Service Manager): Refuses to take responsibility, denies valid concerns, and places blame on the customer. Tommy Taylor (General Manager): Acknowledged the issue and even said they would "just go ahead and replace the radio" — which was never done. Nancy Kern: Handled communication with the DMV during the formal complaint I filed. After that, the dealership refused all service, claiming that I had “taken legal action” simply by initiating the complaint. This dealership is not trustworthy. In fact, they went so far as to issue a criminal trespass warning against a disabled veteran — solely to avoid making necessary repairs. They ignore warranty obligations, avoid accountability, and withhold documentation that customers are legally entitled to receive.

Did a great job on my car and the personal was great as - Detone34

Did a great job on my car and the personal was great as well no issues.

Our Suburban was towed to the Bacon Chevrolet in... - Mendy Wright

Our Suburban was towed to the Bacon Chevrolet in Palestine. The first 2 times I called, no one ever picked up the phone after I was transferred. The third call, I finally got to talk to someone who told me they did not have time to even look at the car and there was nothing they could do and could not provide a rent car until a mechanic looked at it. (we live 3.5 hours away) They got it to start and told us it was just the battery. We were 3 miles down the road with the stabiltrak and traction control light began to come on again and then the check engine light came on about an hour later. It would not start once we returned home and turned the vehicle off. I took it to another dealership this morning that has much better customer service.

Bayway always takes care of my vehicles needs. - ghost2553

Bayway always takes care of my vehicles needs. Barbara Rodriguez is always pleasant and efficient.

Outstanding Service Provided - Caddy 711

Visited the Bert Oden Cadillac Servicing department on Tuesday, Nov. 20th. John, one of the Servicing agents assisted me as soon as arrived early in the morning. Within an hour and 15 minutes, the wheel rotation was done, the oil had been changed, and the vehicle checklist had been completed. Outstanding job by John and the Servicing Crew, I really appreciate it, thanks1 Juan O. Garcia

Service Department - Tommy

I was traveling to Austin, and my 2007 Saturn ion, had failed to shift into high gear. After they had looked at it, I was told it would cost 500.00 to 600.00. When to pick it up, over 900.00. The had my cell, should have called me, if it was going to be more than I was quoted. Was told it would have cost no more than 500.00 at the chev. Dealership in Plainview.