205 Texas Kia Service Centers

Mr Shoftner has repaired my Ford pickup, which has over... - craiganeedham

Mr Shoftner has repaired my Ford pickup, which has over 300,000 miles, several times, and my experience every time has been outstanding. The one thing that I really appreciated the most was his honesty when assessing the problems with my truck. He did not try and charge me for unneeded repairs, and allways suggested only the repair required to correct the problem. I definitely appreciate him helping me keep my truck on the road with his affordable prices. It is hard to trust people in the car repair business, because I have been burned before by other supposed professionals. I do trust Mr Shoftner though, and he has yet to let me down. I would recommend him to anyone

Service Professionalism At it’s BEST!!! - Ezliving22

Highly recommend Waco Kia services. Friendly greeting- Josh the Service Manager took Ownership for complete customer satisfaction. Wasn’t sure what was wrong with my car at a total blank. They had me in and out in very minimum time . Courteous waiting area . Full service form beginning to end.. walked me to my car washed it. And made sure I was satisfied with the whole experience. Turns out it was just the battery. Thank you Josh and Waco Kia !!!!

I have purchased two vehicles there and have had no - jersey0118

I have purchased two vehicles there and have had no problems until the motor needed to be replaced under warranty. They replaced the motor, but the AC takes forever to blow cold now. It worked great the day before I took it to be worked on. They refused to fix what they messed up. Even told me that they don’t disconnect any AC parts when changing the motor. I called two other KIA dealers who both disconnect the compressor when changing the motor. I need to take them to small claims court to get back what I pay for the AC. They told me I had to file on and serve corporate and not the dealership. Tried customer service twice and was waiting over an hour each time with no human to talk to. I wish they would just admit they messed up and fix it.

It's easy to access. - alma40us

It's easy to access. Appointment was easy. Let me know of recall on the vehicle.

I am doing the survey for World Car in New Braunfels, - Sergey Barannikov

I am doing the survey for World Car in New Braunfels, Texas which is located in the United States of America.

Service personnel were always helpful. - japenuelaz

Service personnel were always helpful. The replies to inquiries were prompt and informative and provided service work progress. Informed throughout the service progress with updates. Will continue to have my beloved KIA Soul at this dealership.