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Thank you for fixing my precious car. Appreciate updates... - SK
Thank you for fixing my precious car. Appreciate updates and text messages throughout the repair process. Exceptional customer service. Will definitely recommend the body shop.
We had the pleasure of working with Kishion as our... - taylortellezz
We had the pleasure of working with Kishion as our salesman, and he was phenomenal!! This was my first time buying a car, and he made the process so easy, smooth, and stress free! He was so beyond knowledgeable about every single vehicle, answered all of our questions and concerns so professionally, and made sure we were taken care of. He’s so beyond friendly, and even cracked a few jokes which made our time there even more great. We are so beyond happy with our purchase, and the overall buying process. It couldn’t have gone better! We have definitely recommended Kishion and Elder Mitsubishi Cedar Park to all of our friends! Thanks again for the great deal, and all of your help!
Top Reviewed Service Specialists At This Dealership
Parts and Service Manager
The repairs look perfect. Looks brand new and showroom... - mad60
The repairs look perfect. Looks brand new and showroom perfect.
Nathan and Gabriel are the best in the business! I've... - Bhoeffner
Nathan and Gabriel are the best in the business! I've known Nathan for almost seventeen years, and both he and Gabriel have often gone above and beyond to make certain that I am happy with my Mitsubishi vehicles. I'll never take my cars (and truck) anywhere else for service!
The best after sales service..Prompt service and follow... - Customer.
The best after sales service..Prompt service and follow up updates as you wait. The service team very professional and courteous. I can not hesitate to recommend this dealership any time
This was the best customer service! Kevin and Chase were... - Lee1920
This was the best customer service! Kevin and Chase were amazing. My car was ready earlier than expected. When I arrived the pickup process was simple and easy. They communicated throughout the entire process! Very smooth and easy process. Kudos to the service team!
I can’t say enough!! They got me right in this morning to... - toniamervis
I can’t say enough!! They got me right in this morning to get a rim replaced and had me back on the road in 30 min. Very friendly staff. Thank you!!!!
It's a good place to do business with. Not problem... - Al
It's a good place to do business with. Not problem getting in to the service dept. Customer service is great.
My 2013 Volkswagen showed a Check Engine light for the... - unautrmond
My 2013 Volkswagen showed a Check Engine light for the first time ever. I have had zero problems with this car. So actually I’m pretty lucky not to have had to bring it to Payne Volkswagen very often. This morning I took it in to computer scan the engine. As always, every employee was friendly and cheerful. I especially appreciated the kindness. courtesy and knowledge of Thomas, the mechanic who took in my car. He was very thorough and explained things very well. I will revisit on Friday when the needed part comes in.
The service dept advisor Jorge is wonderful to work with.... - Saywa
The service dept advisor Jorge is wonderful to work with.
Lost a star due to I ordered a cap to cover the towing spit on the front bumper and it only comes w/ primer not painted. I have to take it to a body shop to be painted. Not my idea of good customer service. I know it's not Jorge's responsibility.
This place is not professional at all, my son has taken... - Mayela Nielsen
This place is not professional at all, my son has taken the car several times with them and each time they leave a bad job, they painted the car and less than a year and the paint fell off, I took him to see the problem and the manager He said they couldn't do anything, they took a lot of money from the insurance company so they could put a painting on it that didn't work, they just want the insurance money !!!!
My husband and I both ended up buying vehicles and were... - jennifer10
My husband and I both ended up buying vehicles and were both treated with respect and the owner Ardi Fazeli even came out and introduced himself and we really enjoyed the whole experience. The service department is 5 star quality and wouldn't think of taken our vehicles any other place. They get you in and out as quickly as possible and always get the job done right and will actually walk you around your vehicle and explain the repairs needed unlike other repair shops we've been to. Fazeli Mitsubishi your guys are the best. Keep up the great work guys.
Oil Leak Never Repaired Properly- Stripped Threads on Oil D - JB Moore
On August 15, 2019, Autonation Mitsubishi at 7200 Gulf Freeway replaced the oil in my 2004 Mitsubishi Endeavor and ordered parts to repair a plugged AC evaporator that was spraying water on the passenger floor board. When the evaporator parts arrived, my car was there for 1 1/2 days, i.e., 8/21 & 8/22/19. A small oil leak was noticed after getting my car back. Brought my car to Autonation Mitsubishi again on 9/4/19. Replacing the oil drain plug with a larger plug was discussed because the existing drain plug was stripped, but, instead, the threads on the current plug were tapped and rethreaded. My car was returned to me after only a few minutes runtime. It's leaking more oil now than before!! Since Autonation Mitsubishi will shutdown this month, I'm concerned that they will not properly repair my car!! They don't deserve the 5 stars that I gave them several years ago when they actually cared about fixing my car!!
I took my 2020 Mirage in for service today. Mr Frank... - Lady
I took my 2020 Mirage in for service today. Mr Frank Smith was the service manager that l talked to. He was very professional. I was very happy with Bayside Mitsubishi. Thank you.